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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Landlords assistant fuming that I’ve had 3 parcels…

136 replies

animalscooby1 · 09/04/2022 17:35

I live in a flat complex with just 4 flats in it. I’m on the first floor and an elderly lady lives with her daughter (my landlords assistant) downstairs.

In the week I had two parcels delivered when I was at work, and there is no safe place apart from tiny postboxes. I’m assuming that they called their flat and they left them outside my door.

I then had another parcel come today, which I was in for- they buzzed my buzzer as usual (no one else’s) and I went down and collected it. The man said that apparently my neighbours were pissed that I’ve had “so many” parcels.
Anyway I took my parcel and went back up the stairs. As I went up, I heard their door open, the landlords assistant looked up at me angrily, turned around and shouted “fuck sake”.

This hasn’t affected her at all- it was my parcel, my buzzer went off and I went to collect it. Why was she fuming about that?! Our buzzers are quite loud and we can hear each other’s but that isn’t my problem and I hear theirs too and never complain. Especially in the middle of the day.

I just feel like I’m being made to feel extremely uncomfortable and can’t even order things to my own house where I live. I had 3 parcels this week and have rarely had any other deliveries.

I’m tempted to say something as I feel uncomfortable in my own flat… surely it’s down to them to get quieter buzzers or bigger postboxes, or a safe place - not my problem?

OP posts:
TheNameOfTheRoses · 09/04/2022 19:00

@HaveringWavering

You cant get everything delivered to parcel shops or pay for named delivery days and Im not allowed to get things delivered to my work (where I am every day anyway)

So you take the risk that the delivery will have to be re-attempted another time. You don’t just expect your neighbours to take things in for you. (I actually think that delivery people are cheeky to ask this. If it was not allowed, the ability to choose a named delivery day would become a lot more common). In OP’s situation I would be stating on the notes not to leave parcels with neighbours.

But the NDN didn’t take the parcels as it was left in her doorsteps. They just opened the door.

No waiting for the OP to come to pick it up at their flat o they waiting anxiously for her to come home. No space taken in their entry. Nothing apart from opening the door to the delivery man.

Was that that much of a hassle? Really?
If they had such an issue with answering the door, they could have ignored it. Like so many MNtters seem to do anyway.

HaveringWavering · 09/04/2022 19:00

@bellac11 OP has not said whether or not she expected the neighbour to take delivery. But she’s clearly ordering stuff knowing that they will be bothered. The problem with the likes of Amazon is that they have no depot to collect from, it’s not like Royal Mail, who will leave you a red card and you can go to the depot.

RedHelenB · 09/04/2022 19:01

@Ilikewinter

I dont understand the posters who are seeing their arses about the OP having parcels delivered to home. Nobody has forced the neighbour to take the parcels in, they could have just said no to the driver. Anyway OP, carry on living your life and ordering what you want
This. Mumsnet is just weird about parcels, I took a mattress in for neighbours the other day, no big deal.
Penguinevere · 09/04/2022 19:03

She’s probably just a bully op. If you looked a bit scarier she probably wouldn’t say anything.

bellac11 · 09/04/2022 19:03

[quote HaveringWavering]@bellac11 OP has not said whether or not she expected the neighbour to take delivery. But she’s clearly ordering stuff knowing that they will be bothered. The problem with the likes of Amazon is that they have no depot to collect from, it’s not like Royal Mail, who will leave you a red card and you can go to the depot.[/quote]
You cant be serious

Is she banned from amazon ordering now then?

Kite22 · 09/04/2022 19:04

Another who is more fascinated by the 'Landlord's Assistant' role.

It's up to you to be in for your deliveries or to have them taken in by someone who is happy to do this. You're conveniently focussing on 1 delivery that you were available to take, not the two you weren't.

This is true though.
What about the folk that live in the other two flats. Are they more friendly ? Could you ask if they would mind taking in the occasional parcel ?
Whereas I am quite happy to take in parcels for neighbours occasionally, I can see that it would be annoying to be constantly getting up to answer the door for other people, especially when it seems you and she aren't neighbourly.

Original poster
animalscooby1 · 09/04/2022 19:06

To be fair I thought they’d be left in my postbox, I was angry as I thought it hadn’t been delivered and then I found them outside my door. I didn’t expect them to take them in. It’s just tricky when Hermes and the like give you a 4-8 hour window and I can’t always be in!

OP posts:
StScholastica · 09/04/2022 19:08

How bloody rude of her. I'd be reporting her to the landlord forthwith. What is wrong with some people?

SellFridges · 09/04/2022 19:10

What on earth is the role of Landlord’s Assistant if it isn’t to take parcels in?

GreenOrangePear · 09/04/2022 19:11

I live in a flat and it's just part of life that parcels get delivered when someone isn't in. It's not always possible to decide when something gets delivered. Sometimes neighbours take parcels for us, sometimes we take ones for them. Other times certain couriers dump them in the stairwell or we get a card. I don't see the big deal.
Sometimes it's annoying - although it's more the Deliveroo drivers who ring the wrong buzzer I have an issue with...or the courier who cant even be bothered to find the right stairwell (Hermes) but that's not the fault of the person who ordered.

I'm kind of shocked at some of the replies here. If the ndn didn't want to take parcels in then they should just not answer. It's not as if 3 parcels are a lot of deliveries.

Tilltheend99 · 09/04/2022 19:11

@Tasteslikeregret

It’s not down to them to get bigger boxes or safe spaces. Have them delivered to a parcel shop & collect, delivered to your work address or a pay for a named delivery day when you are in.
Living in a flat doesn’t make you a second class citizen! You have every right to get whatever you want delivered whenever you want. Your neighbour overreacted. Presumably you would open the communal door or take a parcel for them to help them out.

I was going to suggest using a parcel shop or Amazon locker to just because, with no safe space, it is a bit of a security problem for you and not worth the extra hassle but don’t feel for a second like you don’t have a right to basic things like a postal service because you rent or live in a flat. Modern Britain is getting more and more like Victorian Britan by the day.

GatoradeMeBitch · 09/04/2022 19:13

Evidently she was fuming about the other two parcels and that was her chance to vent. Tell her to refuse to take parcels for you if it bothers her. Or if this is going to be a weekly thing, maybe consider investing in a parcel deposit box for outside the property.

GatoradeMeBitch · 09/04/2022 19:13

*If the landlord will allow it

mandajmo · 09/04/2022 19:16

You definitely need to order more weekday parcels Wink

A580Hojas · 09/04/2022 19:16

It's presumptious to expect neighbours to take parcels in for you. Most things can be click and collect now. Do the leg work yourself.

LookItsMeAgain · 09/04/2022 19:19

@Tasteslikeregret

It’s not down to them to get bigger boxes or safe spaces. Have them delivered to a parcel shop & collect, delivered to your work address or a pay for a named delivery day when you are in.
Did you miss the part in the OP's post where the OP was in and went to the door to collect her own parcel and yet the landlord's assistant wasn't best pleased even though they had absolutely NOTHING to do with accepting the parcel, not a blessed thing???

Did you miss that???

@animalscooby1 - You are entitled to have whatever post/parcels you want to your home, just as anyone else is.

I'd keep a note about the parcels and if you get more delivered when you're there (that's what I would do, going forwards, is to select a day when you know you'll be in to accept delivery) and if the landlord's assistant keeps going on, I'd actually raise a query with the Landlord (not the assistant) asking if there are any issues in getting parcels delivered to the address as this wasn't made clear at the time of renting? No doubt the landlord will either be aware of the carry on of their assistant or be completely unaware and say "No. Why are you asking such a nonsense question?" and you can take things from there (if you wanted to).

HaveringWavering · 09/04/2022 19:19

Living in a flat doesn’t make you a second class citizen! You have every right to get whatever you want delivered whenever you want.

You’re looking at this the wrong way. If you are ordering things that might be delivered when you are not in you should try to avoid your neighbours being bothered. This is the same if you live in a house or in a flat. You do this by requesting delivery people not to ring any buzzer other than your own. It’s nothing to do with what sort of home you live in.

LookItsMeAgain · 09/04/2022 19:20

@oioimatey

Would you like to combine these items for fewer deliveries? Checks the "no" box.
Oh you are wicked.....but I like it!
PinkSyCo · 09/04/2022 19:23

Some people aren’t happy unless they’re moaning. Ignore the mardy moo OP.

grapehyacinthisactuallyblue · 09/04/2022 19:26

I think if you knew that you might have to rely on others to receive the parcel for you, twice in a week, acknowledgement of thanks may have made the difference.

Nennypops · 09/04/2022 19:31

@animalscooby1

Well the landlord owns the property so surely? Also I was in today and she was still fuming…. She didn’t have to do or take anything. Why should I have to get my personal parcels delivered somewhere else, where I have to go out my way, even when I’m in.. just because the noise is slightly inconvenient for them?
Ask the landlord that question.
Luredbyapomegranate · 09/04/2022 19:32

Well having 2 parcels delivered when you know you’ll be out, and expecting your neighbours to buzz them in without asking them, is (mildly) unreasonable.

In your responses you are conveniently ignoring the fact that what has annoyed her is the two parcels that came in earlier this week.

She is overreacting for sure but going forward either get them delivered to work, a local depot, or on a day when you are in.

HotDogKetchup · 09/04/2022 19:32

Just get them delivered to your work.

Steelesauce · 09/04/2022 19:34

She'd hate me. Amazon is at my door most days Grin

Id tell your landlord shes sworn at you, if nothing gets done, I'd be ordering individual items from amazon daily.

Nanny0gg · 09/04/2022 19:37

@Shell4429

I think they’re being very unreasonable. I regularly take parcels for my neighbours and am happy to help as I wfh and they don’t. It takes me less than 5 minutes to open the door, take the parcel and even less time when they collect it. When did people get so selfish?
When it disturbed what they're doing on a repeating basis?
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