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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To not pay £480 to fix dd's friend's phone

580 replies

FarangGirl · 19/02/2022 14:17

Dd (14 yo) was with her friends and accidentally hit a friend in the arm. He had his phone in his hand and dropped it. Apparently it will cost £480 to repair!!! His parents want us to pay this. I think this is ridiculous. First, friend dropped the phoen, it wasn't like dd was using it. Second. If you're going to give your kid a stupidly expensive phoen, you should insure it and have a bullet proof cover.
Aibu?

OP posts:
alltheseasons · 19/02/2022 16:44

@FarangGirl

According to the mum, its not under warranty because it was bought abroad.
A warranty doesn't cover a phone being dropped anyway.
NashvilleQueen · 19/02/2022 16:46

Ok. Here's what I wrote. I mean you can check it yourself but really you're deluded if you think you have some intellectual upper hand here.

'If his phone is damaged as a consequence of something your daughter did then surely she bears some if not all of the responsibly to repair

The amount is an issue and I would expect to know what the damage is
(perhaps offering to have it repaired yourself) before handing over any money'

Mummyoflittledragon · 19/02/2022 16:47

@NashvilleQueen

If the ball was being played with in a garden and it got kicked out of the garden and into the car, the child is obviously too old to be playing with a football in the garden.

Confused yeah ok. That logic works for sure.

A ball needs to be kicked with considerable force to smash a window. Only an older child is strong enough to use this amount of force. Older children, who are strong enough to kick a ball hard enough to smash a car window but not precise enough to keep the ball within the confines of a garden should only be playing with the ball in a large open space.

Simple. Logical.

itwasntaparty · 19/02/2022 16:47

I wouldn't be paying.

I smashed my Iphone 12, cost £70 to repair. What have they done to it that is costing so much to repair?

monkeysmum21 · 19/02/2022 16:48

I wouldn't pay a single penny. There was no intention of damage and clearly, the other kid is not responsible enough to have an expensive phone. You can get a brand new phone for less than £480.

Patapouf · 19/02/2022 16:50

I'd pay half their home contents insurance excess and consider that generous.

Piggyk2 · 19/02/2022 16:56

Christ it's a lot of money £480 I think it sounds like the parents are taking advantage of you OP. Why can't they go to a market for a repair?

I mean if you can afford to get your child the latest IPhone bought outright it's more fool them. Was the phone in no case? Protector or anything?

I drop my sometimes and never ever have I had a cracked screen. I just order the plastic protector from Ebay and my phone cases too.

The fone was bound to smash at some point it was a disaster waiting to happen!.

I would search for your own quote and offer to pay half and that's at best!

Viviennemary · 19/02/2022 16:57

I dont think I would be swallowing the story accidentally bumped his arm. Hmm

watchingrnfire · 19/02/2022 16:59

I find it ridiculous that they have even asked you to pay. What if a completely stranger knocked it out his hand accidentally, there's no way the stranger would be responsible for the repair. Person that compared it to a car accident is a complete idiot.

Don't even pay anything towards it, your daughter didn't do anything to cause damage to the phone. The boy should have kept it safe, n should be insured if your going to depend on your son to keep an expensive phone safe.

Peppapigforlife · 19/02/2022 16:59

You don't need your phone out if you're walking and talking, so the friend took the risk and it's his responsibility ultimately. If I broke or lost a phone as a teen, I would have to save back up my own birthday and pocket money to get a new one.

cansu · 19/02/2022 17:00

that is a ridiculous amount. If you have an expensive gadget you insure it. I would not be paying for it.

OMGItsEarly · 19/02/2022 17:00

@WiddlinDiddlin

How is the fault the OP's daughters?

The lad chose to get his phone out whilst walking along outside talking to the OP's daughter.

So he is multi-tasking, badly and hasn't got a decent hold of his phone. He is absolutely at fault here.

That is a seperate issue however, it does not cost £480 to replace the screen!

I think they're taking the piss and think this is a good way to extract a large sum of money from you OP. Tell them to jog on.

Do you never get your phone out to quickly check a notification when walking along outside with someone?

He had decent hold of his phone because it was in his hand whilst he was walking, it didn’t drop to the floor because he was holding it, in a decent hold.

It only dropped on the floor because she knocked him and caused him to drop it.

Why should he be out of a new phone because op’s DD can’t walk without flailing her arms about?

Piggyk2 · 19/02/2022 17:00

@BoredZelda

Not a chance. It was an accident. Could have been a complete stranger that did it, what would they have done then.

Possibly the worst reasoning I’ve seen for a while.

I think it's a good point tbh. It's not unusual for someone to bang into someone by accident.
crosstalk · 19/02/2022 17:00

I wouldn't offer to get it repaired yourself OP since you might then be liable and can't take out a warranty for the repair on behalf of the parents. However if you are anxious to be involved in resolving this dispute ask the parents

  • Iphone 12 - what model number
  • do they have receipt of payment (even if in another country) or can they contact the foreign shop where they bought it (presumably their bank or card details will give a contact number),
  • check with Apple how long a warranty lasts and if international. It may not cover accidental damage.
cansu · 19/02/2022 17:02

We are also talking about teenagers. The boys parents are ridiculous to give their dc such an expensive phone.

HeckyPeck · 19/02/2022 17:03

@NashvilleQueen

I would claim on my insurance, like normal people. Not go ranting at the parents of a BOY who accidentally kicked the ball at my car. FFS!

Absolute bollocks would you. Why would you pay an excess and an increased premium for someone else's carelessness.

I would say the carelessness is the boy's/his parents' for not having a sturdy case and protective screen.
Prescottdanni123 · 19/02/2022 17:03

If your DD was messing around and knocked his arm then she is partly responsible so I would offer to pay half. £480 is a lot though, I would ask to see the bill from the repair shop before I paid anything just in case his parents are taking the mick. Or ask a different repair shop for a quote/see if you can find somewhere cheaper.

cansu · 19/02/2022 17:04

Actually I was thinking about what would happen if someone knocked my phone out of hand. I would be pissed off but there is no chance I could get any money from them. My phone is in a heavy duty case so would probably be Ok. Plus it is insured and would not cost 450 to replace.

FarangGirl · 19/02/2022 17:05

@Prescottdanni123

If your DD was messing around and knocked his arm then she is partly responsible so I would offer to pay half. £480 is a lot though, I would ask to see the bill from the repair shop before I paid anything just in case his parents are taking the mick. Or ask a different repair shop for a quote/see if you can find somewhere cheaper.
If she was messing about then, yes. But she wasn't. From both kids' accounts, she was behaving perfectly reasonably when the accident happened.
OP posts:
HeckyPeck · 19/02/2022 17:06

Why should he be out of a new phone because op’s DD can’t walk without flailing her arms about?

He wouldn't be out of a new phone if he had a protective case/screen.

Without those things his phone was pretty much guaranteed to get accidentally damaged.

LightSpeeds · 19/02/2022 17:06

It's a difficult one. I guess the lessons are a) if you have very expensive stuff then get it insured and b) don't give teenagers very expensive phones.

In a way your daughter is being asked to pay for their decision to get an expensive phone. If it was a cheap phone the repair bill would be much less. None of that is in her control and she or you shouldn't be the 'victim' of someone else's expensive buying choices and failure to insure.

TyrannosaurusRegina · 19/02/2022 17:08

She was talking animatedly and knocked his arm.

She'll have been waving her arms about in an exaggerated manner being dramatic, as some teens do.

I'd pay half, but insist on getting my own quote. And whatever the price would be deducted from DD's pocket money.

LightfoldEngines · 19/02/2022 17:09

I have a house full of Apple products and they are ALL insured because they are eye wateringly expensive to fix if they get broken. And there’s not a chance I’d use a repair service that isn’t Apple approved.

Tough lesson they’re about to learn.

solbunny · 19/02/2022 17:09

@LightSpeeds

It's a difficult one. I guess the lessons are a) if you have very expensive stuff then get it insured and b) don't give teenagers very expensive phones.

In a way your daughter is being asked to pay for their decision to get an expensive phone. If it was a cheap phone the repair bill would be much less. None of that is in her control and she or you shouldn't be the 'victim' of someone else's expensive buying choices and failure to insure.

Totally agree with this!
QuinkWashable · 19/02/2022 17:10

Bloody hell.

I buy new phones. I get the cover plan because I'm not prepared to pay 50% of the cost of the phone to fix it if I have an accident, and I still put it in a case most of the time.

Oh, and I buy them on my Amex so they are insured at purchase too.

If you have expensive things, you insure them. You do not expect people to re-imburse you for accidents, unless you want them to start signing waivers before they hang out with you!

Perhaps I should do that. Before i go anywhere, I'll get them to sign a waiver.

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