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Share your dilemmas and get honest opinions from other Mumsnetters.

Was I wrong to complain about queue jumping

167 replies

Pootlepoodle · 28/01/2022 11:50

I am in a supermarket queue. There are only 2 people on the til and no self service. Long queue, about 10 people in front of me. The woman immediately in front of me has a basket of about 3 items but is then joined by her partner who has a trolley full of items.

It’s obvious that she joined the queue in order to placemark whist her partner does a proper shop.

I was annoyed by this and so I complained to them that it was not acceptable. They countered with “we’re shopping together”. I replied that if everyone did that no one would ever get to the front of the queue before closing time.

Who was being unreasonable?

OP posts:
Cissyandflora · 28/01/2022 16:14

Good for you for saying something. Why shouldn’t you? (You sound a bit like me).

L0stinCyberspace · 28/01/2022 16:29

Tbh I probably would have sighed audibly and changed Q but I don't think I'd have said anything.

ScarlettSunset · 28/01/2022 16:41

It's definitely queue jumping and I can't stand that. I always say something.

It's got me into trouble before though - I was once in a long queue for the only till in a shop and a girl went right past everyone and tried to get served first. I called out there was a queue (not nastily I try to give people the benefit of the doubt to begin with in case they somehow didn't see the queue). She burst into tears and ran off only to reappear with her dad a few minutes later. Her dad then shouted abuse at me and accused me of 'common assault' before trying to physically drag me from the queue. Others in the queue and shop staff had to intervene and make him leave.

It shook me up but clearly not enough as I still call it out when it happens.

whiteworldgettingwhiter · 28/01/2022 16:41

No, that is annoying and they were wrong and rude. YANBU!

HelloFrostyMorning · 28/01/2022 16:47

@ScarlettSunset

It's definitely queue jumping and I can't stand that. I always say something.

It's got me into trouble before though - I was once in a long queue for the only till in a shop and a girl went right past everyone and tried to get served first. I called out there was a queue (not nastily I try to give people the benefit of the doubt to begin with in case they somehow didn't see the queue). She burst into tears and ran off only to reappear with her dad a few minutes later. Her dad then shouted abuse at me and accused me of 'common assault' before trying to physically drag me from the queue. Others in the queue and shop staff had to intervene and make him leave.

It shook me up but clearly not enough as I still call it out when it happens.

Not the same as what the OP is going on about.
HelloFrostyMorning · 28/01/2022 16:50

@Pootlepoodle

I am in a supermarket queue. There are only 2 people on the til and no self service. Long queue, about 10 people in front of me. The woman immediately in front of me has a basket of about 3 items but is then joined by her partner who has a trolley full of items.

It’s obvious that she joined the queue in order to placemark whist her partner does a proper shop.

Seriously though, how long was the bloody queue, if said woman was able to 'placemark' her and her DH's spot in the queue? Must have been 50 odd people in it if her husband was able to amass 'a trolley full of items' while she waited in the queue. Confused

ScarlettSunset · 28/01/2022 16:52

@HelloFrostyMorning i know it's not the exact same situation but the OP situation is still about queue jumping. Which is rude and unacceptable in whatever form it takes

Pootlepoodle · 28/01/2022 16:57

I imagine the likely thing was that they started off shopping together with a trolley, realised there was going to be a long wait at the checkout and so she grabbed a basket, chucked a few things in so not to make it completely obvious that she was being a twat and joined the queue whilst her husband finished shopping.

OP posts:
BurscoughBooths · 28/01/2022 16:57

It reminds me of how some drivers behave when one lane of the motorway is closed. The tootle along as far as they can in the lane that's going to be closed, then try to jump into the front of the queue. If everyone did that, those at the back of the queue would never reach their destination

That’s the proper way to drive. Use all available lanes then merge in turn where the lane is closed to maximise efficient use of the road space. If you don’t do this and form a single queue, one lane will stretch back for miles while the second lane remains empty.

Juanmariaramierz · 28/01/2022 17:07

That is so annoying when someone does that and you are right to call them out.
It's the same for me when standing in a queue to use a cash machine. The person withdraws money then puts another card in and withdraws from another card.
I always think you have had you're turn...bugger off to the back of the queue and wait till its you're turn again.

woodhill · 28/01/2022 17:22

@BurscoughBooths

It reminds me of how some drivers behave when one lane of the motorway is closed. The tootle along as far as they can in the lane that's going to be closed, then try to jump into the front of the queue. If everyone did that, those at the back of the queue would never reach their destination

That’s the proper way to drive. Use all available lanes then merge in turn where the lane is closed to maximise efficient use of the road space. If you don’t do this and form a single queue, one lane will stretch back for miles while the second lane remains empty.

It's blooming annoying. You know the lane is closing earlier on then Speeding past patient drivers in the queue and then pushing in. You can't possibly wait your turn like everyone else
WonderfulYou · 28/01/2022 17:50

I imagine the likely thing was that they started off shopping together with a trolley, realised there was going to be a long wait at the checkout and so she grabbed a basket, chucked a few things in so not to make it completely obvious that she was being a twat and joined the queue whilst her husband finished shopping.

If that was the case one would have queued up with the trolley and the other would have grabbed a basket for the last couple of bits - it would have been impossible to have done a big shop before the other person was served.

It sounds like they were queued up already, and they forgot a heavy item so one ran back for it - lots of couples go back for one item if they’ve forgotten something.

gorseinon28 · 28/01/2022 17:56

Shopping is an activity that should be done by one person in my opinion, unless one or more are children or have limitations in mobility. So in my opinion it's not the placemaking in the queue that is unreasonable.

PinkVelvetandGrey · 28/01/2022 17:58

I also would have said something and I did exactly that last week in my local supermarket! Absolutely no chance are you 'placeholding' a space in the queue in front of me while your OH finishes your shopping and rocks up with an overflowing trolley, it's just not on.

Pumpfive · 28/01/2022 17:59

@Pootlepoodle

You must have a lot of time on your hands then
The irony of this post 🤣
Nos3y · 28/01/2022 18:05

I'd say it's fine. Sounds like everyone is waiting regardless. Bringing it up didn't make the line go quicker. Technically didn't skip.

Pootlepoodle · 28/01/2022 18:08

You must have a lot of time on your hands then
The irony of this post 🤣

Wink
OP posts:
IrritableOwlSyndrome · 28/01/2022 18:09

It's blooming annoying. You know the lane is closing earlier on then Speeding past patient drivers in the queue and then pushing in. You can't possibly wait your turn like everyone else

Might be annoying but if it's the Highway Code then other people choosing to ignore it and form a queue instead merging in turn then that's on them. Your "waiting patiently" comment makes it sound like slow moving traffic and the screenshot is from the AA.

The signs are not only there for the people who need to merge but for other drivers to be prepared for merging cars at the point of closure too. It's not someone pushing in if it's people choosing to be in a queue they don't need to be.

Was I wrong to complain about queue jumping
woodhill · 28/01/2022 18:13

Yes I meant in slow moving traffic when the signs have requested them to move across earlier but they leave it to the last minute itms

CharlotteRose90 · 28/01/2022 18:24

@Sugarsugar25

How has he queued? He's not queued at all? He's literally finished getting the little bits and then is like "Oh, I've got everything now" probably oblivious in his own little self-centred bubble, went in queue thinking there's nothing wrong.

You don't know the people who are behind you that have been waiting - I have ADHD and do you realise how hard it is just to queue? For you, it might be nothing and something you'd probably do but you don't think about the people around you.

OP literally said the person in front of her was with him so yes they queued. If you don’t like it that’s your problem but they didn’t do anything wrong
Chuechebache · 28/01/2022 18:29

Ah,the Brits and their queueing woes.It always amuses meSmile

Keke94LND · 28/01/2022 18:30

I don't see the difference between this and the woman in front of you already having a big trolly? The queue would be the same length and you'd still have to wait in the same queue ?

like7 · 28/01/2022 18:36

I agree with you OP. The decent thing for them to have done would be for the one with 3 items to join the one with the trolley at the back of the queue .. or pay separately. But not push in!
I think it's OK if the one who came along later only has 1 or 2 items ..but a trolley!! What a cheek!

Pootlepoodle · 28/01/2022 18:37

🤣 to the CFs on this thread. You are literally the problem of oblivious shitty behaviour and bad manners in everyday life.

My other bug bear is people who suddenly stop walking in the middle of the street, perhaps to check their phone etc. FFS!

OP posts:
PinkVelvetandGrey · 28/01/2022 18:52

@Keke94LND

I don't see the difference between this and the woman in front of you already having a big trolly? The queue would be the same length and you'd still have to wait in the same queue ?
The queue wouldn't be the same length because OP has chosen to queue behind someone with 3 items in their basket. She didn't choose to queue behind someone with an overflowing trolley.