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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Aibu to not send doc a pic of private area

192 replies

Pud26 · 30/09/2021 20:45

Bit of a long winded one sorry!!

My 2 year old son is having issues down below.

He's red raw and blistering and complaining about it being sore. (Don't blame him it looks horrendous)

This has been going on for a week now, he's not sleeping at night because it's sore and itchy and is itching it like mad! He is now hating have his nappy changed or going in the bath it's traumatising!!

I phoned the doctors today and got a student who said take photos of it and send them through! I absolutely refused as I wouldn't take photos of my sons bits regardless. The doctors then said they had no appointments available and if I didn't send through photos then there was nothing they could do.

Aibu to not send photos to a email address???

OP posts:
musicalfrog · 30/09/2021 20:47

I'm sure their systems are robust and secure. I really hope so anyway as I sent a pic of my own bits last summer Blush

Siennabear · 30/09/2021 20:47

It’s for the doctors though? NHS email is a secure email. They are professionals and need to see the problem?,

FOJN · 30/09/2021 20:48

Hopefully a qualified GP will come along with an informed opinion but my gut instinct about emailing pictures of a child's genitals is hell no. WTF are they thinking?

RJnomore1 · 30/09/2021 20:49

Did he ask you to send it to him on Hotmail.com or nhs.net?

Pud26 · 30/09/2021 20:51

They told me it is as secure as they could make it, someone screens it then it's sent to the doctors.. I just don't feel comfortable with that at all ..

I wouldn't mind if it was anywhere else other than his private area

OP posts:
FatCatThinCat · 30/09/2021 20:51

Email is not secure. The NHS system might be secure internally but they have no control over what happens before it gets to them.

toothpicklover · 30/09/2021 20:51

I work in a GP surgery we are not allowed to ask for photos of genitals of adults let alone children.

I would complain to the surgery.

RoomOfRequirement · 30/09/2021 20:52

You're being ridiculous. This is a medical consultation not a pedophile ring.

CoffeeRunner · 30/09/2021 20:52

At the surgery I work at, we wouldn't ask for pictures of genitals unless there was no other choice. Unlike other photos, such photos if requested would be viewed & deleted - not attached to your son's records.

That said, a child with that sort of issue/pain would have been invited in for an examination.

BakingOfTheFoodCats · 30/09/2021 20:53

I wouldn’t

caketiger · 30/09/2021 20:53

Take the photo and edit out the specific bits.

Iloveabourbon2 · 30/09/2021 20:53

Disgusting OP. Your child is 2 and you should be seen in person for something of that nature. I mean photos are not always clear and it's hard to tell not to mention its inappropriate!

Have you tried Bepanthen cream? I swear buy this and its clears redish so quickly.

notanothertakeaway · 30/09/2021 20:54

It sounds an unusual request. I wouldn't rush to complain, but I think worth while phoning back to ask if it's a normal request

TBH, if the email doesn't include the child's name or any identifying info, I wouldn't really object myself, but if you're not comfortable, that's understandable

pussycatlickinglollyices · 30/09/2021 20:54

Not a chance.
He needs an in-person consultation remember them?
You are right not to send photos to the GP. Phone them tomorrow and demand an appointment.
Poor boy Bear

GoodnightGrandma · 30/09/2021 20:54

Take him to the chemist.

CleanSheetsCupOfTea · 30/09/2021 20:55

I had to do a video call and show them DD’s nappy area last year, it feels wrong and weird doing it but if it’s what you need to do to get him seen and treated then it’s what you need to do 🤷🏻‍♀️ It’ll be a secure system and if that’s the only way they are able to fit you in then I don’t understand why you wouldn’t do it if he is in so much pain

mindutopia · 30/09/2021 20:55

I work in sexual health and it’s very normal to ask people to send photos of any part of their body they have concerns about. We have a secure system for uploading photos and nhs.net emails are behind a secure firewall (obviously anyone could hack your Hotmail account though!). We obviously generally work with children 13 ish and up and adults but it’s long been normal to share photos and record them as needed on a patient’s record or sometimes to refer on to dermatology. Obviously, only you can decide what you’re comfortable with, but if your child is truly in pain, I would rather get it checked out.

Iloveabourbon2 · 30/09/2021 20:56

@pussycatlickinglollyices

Not a chance. He needs an in-person consultation remember them? You are right not to send photos to the GP. Phone them tomorrow and demand an appointment. Poor boy Bear
Exactly this.
Pumpkin5piced · 30/09/2021 20:56

MymGP surgery specifically states no pictures of private areas can be sent.

Secure or not, it doesn’t sit right, is it deleted straight away? Can receptionists see it? I trust nobody 100% doctor or not.
Plus, it’s completely unnecessary and they should see him in person.

Cbtb · 30/09/2021 20:56

It’s illegal.

Aibu to not send doc a pic of private area
fekthisshiz · 30/09/2021 20:56

My GP won't allow intimate photos to be sent on their e-consult.

Definitely push for an in person appointment! Especially for your poor child.

Yummymummy2020 · 30/09/2021 20:57

What??? This is getting absurd now. I would complain .

SnackSizeRaisin · 30/09/2021 20:57

Our GP online service does not allow pictures of genitals of under 18s - you specifically have to tick a box to say that the photo does not show that. So I think you should complain and request an in person appointment.
(Although I am sure that a photo of a random child's diseased genitals isn't of great interest to would be abusers anyway - there must be plenty of medical photos available in text books etc. But that's not the point)

Cbtb · 30/09/2021 20:57

This reply has been deleted

Message withdrawn at poster's request.

MajorCarolDanvers · 30/09/2021 20:58

Please complain to your MP and the NSPCC

This is just awful.