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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Aibu to not send doc a pic of private area

192 replies

Pud26 · 30/09/2021 20:45

Bit of a long winded one sorry!!

My 2 year old son is having issues down below.

He's red raw and blistering and complaining about it being sore. (Don't blame him it looks horrendous)

This has been going on for a week now, he's not sleeping at night because it's sore and itchy and is itching it like mad! He is now hating have his nappy changed or going in the bath it's traumatising!!

I phoned the doctors today and got a student who said take photos of it and send them through! I absolutely refused as I wouldn't take photos of my sons bits regardless. The doctors then said they had no appointments available and if I didn't send through photos then there was nothing they could do.

Aibu to not send photos to a email address???

OP posts:
CyclingIsNotOuting · 30/09/2021 21:31

Sounds exactly like what my DC had. He needed this cream called tri something, it was an anti fungal, an antibiotic and something else. Did the job, when all those other creams

Just googled it, it’s called Trimovate.

Oh. I wouldn’t have sent the pictures either.

BurntO · 30/09/2021 21:32

I absolutely agree with you. I would complain

Theredjellybean · 30/09/2021 21:33

@TheHouseILiveIn

Oh I thought because the photos came back to my accuryx inbox and I then saved them to pt records, that was that.
I had no idea about a generic inbox?

RandomMess · 30/09/2021 21:33

As a complete aside google perianal strep A.

Poor DD was a mess when she had this and the GP failed to diagnose it for a year - it needs a swab.

MrsReeves · 30/09/2021 21:37

@ControView what about unknown paedos? Maybe a Dr that's never been found out, or someone who works at the surgery, or a hacker

Original poster
Pud26 · 30/09/2021 21:43

Thank you all so much for the useful comments.

I will definitely look into the suggestions and hopefully get my little boy back to normal!

Thank you

OP posts:
ControView · 30/09/2021 21:43

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk guidelines.

Naunet · 30/09/2021 21:43

@toothpicklover

I work in a GP surgery we are not allowed to ask for photos of genitals of adults let alone children. I would complain to the surgery.
This. My gps says all over their website not to send pictures of genitals, especially children as it can be considered an offence.
TheHouseILiveIn · 30/09/2021 21:44

[quote Theredjellybean]@TheHouseILiveIn

Oh I thought because the photos came back to my accuryx inbox and I then saved them to pt records, that was that.
I had no idea about a generic inbox?[/quote]
If I ever speak to a patient and the photo they have sent in that was requested by somebody else hasn't been saved.to.tjrir records I go to a mailbox (I can't remember how it's labelled) that shows me all the photos that have been sent in. I don't know whether ones that have been saved to records get removed from this mailbox or whether it's literally every photo that has been sent in.

MilduraS · 30/09/2021 21:44

I refused to send a pic of my own bits a couple of months ago. The receptionist acted like I was the most unreasonable person she'd ever spoken to. They wanted me to send it to their generic reception inbox. I did eventually get an in person appointment but only after contacting the practice manager and rejecting their first suggestion of sending a photo direct to the doctor. Their blasé attitude made me skeptical that the photo would be treated confidentially and not end up sat in my records or forwarded on with a referral. When I met the doctor she was lovely and completely understood why somebody wouldn't want to send a photo.

Skysblue · 30/09/2021 21:45

YANBU. I wouldn't either. Email is not secure, not all NHS staff are reliable (look at the ambulance theft scandals!) and I'm sure I read about someone getting hassle from police for having a photo of their kids genitals on their phone.

Call 111 and ask where your child can get help. There might be a drop in minor injuries clinic, or a cottage hospital that you're not aware of. If they decide the child needs seeing, 111 can also insist that your GP see you / find another GP where you're not registered.

I'm not sure if you're describing nappy rash or something else. Things that I would try would be:

  • wash very gently with water only, no soap or bubbles
  • nappy off as much as possible and never allow a wet nappy to stay on
  • use something to be a barrier between wee/poo and his skin, while it's healing. Most people use barrier cream (we found Burts Bees nappy cream the best for us), but a midwife told me that the traditional way is painting egg white on to the sore skin and then letting it air dry before nappy goes back on. Have a google. I know everyone says doctors are better than google but that hasn't been my experience unfortunately.
Good luck!
RedHelenB · 30/09/2021 21:46

Yanbu if you don't want the problem sorting other wise yabu. They need to see the problem in order to treat it.

DukeofEarlGrey · 30/09/2021 21:46

I think it's weird. I was asked the same thing by my GP (but about myself, not a child) and the address they gave was just the surgery email address, nothing secure about it. In my case it was a simple mole check so I waited for appointment and the doctor who had to take a photo to send off to a lab was very conscientious about showing me it had been deleted off her device, sent securely, etc. I don't think the surgery realised what they were asking me to do in the first instance and I would definitely object in the case of my child.

Evesgarden · 30/09/2021 21:48

This isn't right. People should refuse to do this so they can push back hard on face to face consultations.

Is this really going to be the future of GP care?

MrsReeves · 30/09/2021 21:49

@ControView ohh, I see. That makes it OK then. Perhaps they should make child pornography legal, as long as the victims don't know about it

RolloTomassi · 30/09/2021 21:50

I think the pic is nearly a red herring. Why is it this hard to get a young child in pain seen in person?! Ridiculous.

AntiSocialDistancer · 30/09/2021 21:51

@mnhq I have reported it but please can you remove the erroneous pic?

SummersOverSeasideTown · 30/09/2021 21:51

@RedHelenB

Yanbu if you don't want the problem sorting other wise yabu. They need to see the problem in order to treat it.
Yes they need to see the problem, so open the fuck up and see the kid in person. Everyone else is back to normal. The problem here lies with the doctors
privateinfo · 30/09/2021 21:51

Absolutely not. It's the distribution of an in descent image.

At 2years old it's a disgrace he can't get an appointment.

Cantfindausernamethatsnottaken · 30/09/2021 21:52

If you can take him to a pharmacy they have private rooms and you will be with him at all times.They will be able to advise you.

EmoIsntDead · 30/09/2021 21:54

@ControView

Just send the pic without a face. I mean what's the worst that could happen, a pedo finds it and gets off on it? So what? How would that affect you or your son, especially as you wouldn't even know about it?
What the fuck?
userxx · 30/09/2021 21:56

@privateinfo

Absolutely not. It's the distribution of an in descent image.

At 2years old it's a disgrace he can't get an appointment.

Damn. I sent a photo of my fanny, how long do you think I'll get?

JackieChiles · 30/09/2021 21:58

If the alternative is bringing him into the office to be exposed to Covid I would do it.

heyworld · 30/09/2021 22:03

Few months ago I was asked to send photos of my child's (2yr old) severe rash, the doctor said not to send any photos of the private area, just arms/legs/face

Mary46 · 30/09/2021 22:03

I wouldnt op. I was temping before the hospital datas in Ireland were cyber attacked. You dont know who is accessing the data files