No way has she been shopping at Aldi for 10 years. If she had, she would know the packing shelf rules.
The woman took 3 young dc to Aldi. This may well be within her rights as a human being but she knew the risks. We all know the risks of taking small people to a supermarket.
I think the woman in the article is really an Ocado home delivery shopper who got caught out, nipped into Aldi and couldn't take the pressure.