Most ridiculous complaint

[PumpkinKlNG]

I was in McDonald’s today (I know 😬) and a woman came in to complain to the manager that her food had dropped on the floor yesterday and was demanding her money back, she said it happened on the way home. Aibu to think this is the most ridiculous complaint? I was amazed someone would actually come back the following day to complain about that, has anyone else heard of a more ridiculous complaint?

I worked in a supermarket and it was when supermarkets had just started selling TVs. Someone brought a TV in for a refund with no receipt. It had no plug and was a brand we didn’t even sell

Another time this vile woman had a pot of olives from the deli with no label on for some reason so I went off to get a label. She started screaming at me being really abusive, personally attacking me verbally. It was really upsetting and I walked away and refused to serve her. This was about 25 years ago and I still remember it.

Holiday maker complained that the glass supplied in the hotel was too small to put her false teeth into overnight. She was still on holiday and phoned me on the booking line. I sent her back to speak to the hotel manager, no idea if she got a bigger glass.

Not really funny but was very satisfying for me.

I worked in an independent beauty store years ago. Woman came in and bought a face cream. Later in the day I went to check the voice-mails and found a a furious one from her complaining that she'd just been in to Sainsburys and seen it was £5 cheaper in there and how we were rip off merchants and she demanded we call her back immediately with an explanation. I was delighted to call her back and tell her if she cared to check the brands own website she would see that we were selling it for the same RRP price and that Sainsburys being a huge business could afford to sell at a cheaper price due to bulk while we as an independent couldn't, but that she was welcome to bring the cream back to us for a full refund. She quietly grumbled about it being too far to return but wind very much out of sails. I hope she realised what a silly cow she'd been for screaming down the phone about something she could have checked herself, or have politely queried!

I worked in the tourist office in Edinburgh aeons ago - I had a tourist complaining about the fact that our office was so far from the train station (anyone who knows Edinburgh will know how ridiculous this is), another complaining about the steep hill up to the castle and another who would said “I will not subject my wife to a bath” when I eventually (after searching for ages) found them a room during the Festival - not sure what he thought she was going to bathe in, horse shit maybe? We had some good laughs at some of the madness from the tourists.

@TheOrigRights

My neighbour complained to me the leaves from the tree NEAR my house ie not even my tree, were going into her garden.

I just nodded.

We had a neighbour who complained about a beer can in his front garden which he thought we'd dropped there.

I looked at it and said it wasn't something we ever drank (obviously, we wouldn't drop beer cans anywhere but in the recycling anyway).

He then complained that it must have come off the pavement, through our garden into his.

Well, pardon me for not being poised in my garden waiting to intercept any bits of litter that pass through.

Edit:

Dad who trapped his own daughter's finger was on easyJet not Ryanair and from rereading the thread, they did more than enough!

www.mumsnet.com/Talk/holidays/1059492-If-you-value-your-childs-safety-do-not-fly-with

@Waitwhat23

I used to work for Burger King. If the customer took the order and then dropped it on the way to their table, we had to replace the whole tray of food and drinks, no questions asked. Dropping it on the way home is a whole different level though.

yeah having worked at McD myself it was the same. Similarly I once dropped a mirror (!) walking out of Ikea and it was replaced with no quibble at all.

I just remembered one.

Again, I'm on the phones for an electrical good manufacturer. A very irate man calls and will not let me stop him, "you WILL listen to me until I am done speaking" I can't cut him off, he just shouts over me. It seems his mortgage company is trying to evict him for non payment and I should be disgusted with myself. Eventually I get a word in and say we're not his mortgage company, he's no less angry, he is furious. He ended up speaking to my manager who wasn't taking any of his shit and said something along the lines of "this isn't bad customer service, you aren't a customer"

Used to work at WHSmith, we had a customer come in demanding a refund or exchange on a diary, in October, because it was looking a bit battered and some pages had torn. Yes, you've been using it for 10 months! Obviously hoping we'd let her have one for the upcoming year for free, she wasn't in luck.

I used to be a waiter in a fairly nice restaurant, the type where a three course lunch is quite pricey.

During lunch service wait staff would prepare the puddings, this particulad pudding had icecream on some smashed amaretti biscuits. A customer complained that whoever had made her pudding had purposely tried to poison her, she demanded the entire tables meal to be free and additional compensation. She had eaten all of the pudding, the amaretti biscuit was named in the description.

At another restaurant a family complained that the diners on the next table weren’t speaking in Englisg, not only was this making them feel unsafe they were upset that they couldn’t understand the conversation. They were speaking Urdu in an Asian restaurant. I was very sympathetic to their plight, so much so that I had a conversation with the table in Urdu.

On honeymoon in the Maldives over 10 years ago and the rep sat with us having a drink one night and explained how she had just had to deal with a customer who asked to be moved from one of the extremely expensive water villa's to a room on the island because the sea was too noisy. A day later he then complained that the beach was too sandy !

@GCAcademic

I had a student's mother ring me within five minutes of the student leaving my office after a tutorial in which I returned her graded essay. The mother was disgusted at the mark I'd given her daughter and wanted it re-graded. Apparently mother had read the essay before it was submitted and it was outstanding.

I was once in a Cambridge college's Tutorial Office, where the Admissions Secretary worked, dropping something off, and she was taking a call where the other party was just screaming down the phone - she had to hold the receiver away from her ear - because their child hadn't been offered a place.

She politely explained that the majority of candidates hadn't been successful, and that while she was sure that his child was indeed quite exceptional, there was nothing she could do, and no, the parent couldn't speak to the Senior Tutor to "sort this nonsense out..." and no, nor could he speak to the Director of Studies... in the end the parent shouted back that his child WOULD be going; she WOULD turn up in October at the gates and there WOULD be a place for her AND an apology to go with it, and that he'd have whoever was responsible's job for the incompetence, and then hung up.

I was staring, open-mouthed, but the Admissions Secretary was quite casual about it. "We get a few every year. They never actually do bring them up for Fresher's." Pause. "At least, nobody's done it yet."

@Daisymae15

I had a complaint made against me when I worked at Argos for NOT putting an ironing board in a carrier bag as it was a surprise present. This person wrote to the managing director and I had a mark put on my record.

I feel so sorry for whoever got that as a gift 🤣

When I used to volunteer in a charity shop, I was often asked if we had the particular item of clothing they were holding in a different colour or size. Some people would actually get really huffy when I said no, everything is donated and it is what it is.
Also, a bit off topic, a man once came in with a little black bag to donate (we accepted donations to sort through later), he walked out and when I opened the bag, it was full of shit. Actual shit.

Love these and placemarking the lazy way !

My mum complained to Bevans once because they no longer stocked a certain pattern of wallpaper- she needed another roll to finish a room. She told them it was illegal to cease a certain line while people were mid decorating ! They believed her and got some in specially!

To add to her cheek, she’d brought them AT LEAST 18 months previously, just hadn’t got round to starting the job

Years ago I remember being in Nandos and on the table next to us was a couple.

They ate their entire meal but when the waitress came to ask if everything was ok, the man promptly pointed out that the chicken bones ok his wife’s plate were smaller than his and he felt this was unreasonable givem the fact he’d paid the same for both meals.

Unbelievably he was given a refund. 🤯

I’m probably one of the whingers that staff complain about. I have food allergies and often have to send food back because they’ve added stuff that wasn’t specified on the menu. Dairy cream swirl or a wheat wafer to decorate an otherwise dairy/wheat free dessert. Croutons on a salad. Decorative (wheat containing) powder topping on a plain non-dairy cappuccino. Wheat breadcrumb topping on a cottage pie. Etc.

My favourite ever was a Mumsnet Dad who trapped his own child's fingers in the toilet door on a Ryanair flight and wanted compensation (and an ambulance on the tarmac)

I used to work from home for a company who did all the legal billing for no-win-no-fee compensation companies

I once typed one up for a member of cabin crew who had trapped their finger in an overhead locker. The airline settled out of court for about £500.

I’ve had someone screaming at me today - because we won’t provide a certificate for some work we didn’t do. She came to us for a quote, but we were “a rip off” and went to someone else - someone else was a cowboy and now she needs a certificate. We’ve told her we’ll check it over and if it passes, issue a certificate - at our usual hourly rate + VAT, but she wants us to “just send her one for free”

@Iloveginger

I swear I type normally. At least DH hasn't complained while wfh

I used to work in a chocolate shop, every year we had Easter eggs brought back because they'd been left in the sun or by radiators and had melted! It got so bad we had to start telling every customer to make sure they were kept in a cool dark place and not next to a radiator or on a windowsill 🤦‍♀️

Worked for a online florist. A customer ordered a lily handtied, we delivered a lily handtied. She complained because her friend didn't like lilies.

We were at a National Trust place, plenty of outdoor space, cafe with large indoor and outdoor seating area, picnic areas all around the grounds, open fields if you wanted to sit on the grass, benches dotted about all over the place. Acres and acres of land and although the main bit by the shop and toilets gets busy, as you move around the grounds you can often feel like the only people there.

We had a dog with us, and so went as far away as humanly possible from everyone else when we decided to eat our picnic. We'd been sat there a while when we saw this woman with three kids trekking towards us. Nobody around us, plenty of places to sit that didn't involve coming anywhere near us. Dog very visibly with us. Picnic clearly unpacked and laid out and half eaten.

She made a beeline for us, sat right next to us, dumped all her bags and things - and then complained that her son was scared of dogs and could we move?

We could not. Pointed out she had aimed for us and walked the length of an empty field to sit down beside us. Much huffing and puffing as she picked everything back up and stomped off again.

I was selling homemade jewellery at a school fete (a friend had kids at the school). A young girl came back with one of the pair of earrings she'd just bought, saying she'd dropped the other one & could she have another pair to replace them?

I (a) didn't think that was my problem, but (b) saw the need to be nice about it as it was a school thing & gossip spreads, & (c) wondered if she was lying & trying to get a free pair.

So I said if she gave me back the single earring, she could choose another pair & have those for free. The look on her face told me I was correct about (c). She slowly handed over the single earring, chose another pair & walked away with them, looking very disconcerted.

My husband's friend took his brand new car back to the garage because a light was on constantly on the dashboard. The mechanic came out and asked him if he'd had the car on a racetrack or anything like that. DH's friend said no. The mechanic said, "are you sure? Cos that light comes on if you go over 140mph."

DH's friend had been doing 140 on the motorway and knew it.

This was a good few years ago but just popped up on my FB memories so I enjoyed remembering it 😂.

DS and I went to Sports Direct to get him the new Liverpool kit with his name printed on the back.

While we were queuing a commotion began and I started to listen. A man was kicking off to 2 members of staff, fully ranting and raving as the store didn’t stock Macclesfield Town shirts. We live over an hour and a half from Macclesfield and obviously they weren’t a major club. He eventually stormed out with the parting shot of, “You wait till Macclesfield win the Premier League!” (I googled them to make sure I had the name of the club correct and they closed down in 2020 so it looks like he’ll never get his dream).

Anyway, we paid for our shirt and went to browse some of the other shops in the retail park while the printing was done.

He must have gone back in at some point as, when we returned he was being carted off by the police! 😵