Most ridiculous complaint

[PumpkinKlNG]

I was in McDonald’s today (I know 😬) and a woman came in to complain to the manager that her food had dropped on the floor yesterday and was demanding her money back, she said it happened on the way home. Aibu to think this is the most ridiculous complaint? I was amazed someone would actually come back the following day to complain about that, has anyone else heard of a more ridiculous complaint?

[quote Meeklynamechanged]I had a friend who made a lucrative hobby out of complaining

www.google.com/amp/s/www.thesun.co.uk/living/2528648/uks-biggest-complainer-claims-to-rake-in-400-worth-of-freebies-every-month-by-whinging-at-companies/amp/[/quote]
Does she complain for the sake of complaining though just to get the freebies or does she actually have genuine complaints?

@nordica

One of the flagship products we sell at work is available in packs of 5.

I've lost count of the customers who buy the 5 pack, receive the 5 items and then complain there were only 5, or that there were so few items in the pack.

They need to learn to read and count...

Oh this reminds me of the time a customer ordered something online which was a box containing 6 items. He collected from our store fine, with no issues but about 5 minutes to closing. We got an angry email from him the next morning saying we hadn't answered the phone and our customer service was shocking. Once I explained we had literally closed the door after him when he left yesterday and had literally just come in to his email when I was ringing him this morning (so I couldn't have done much more for turn around time!) I asked him what exactly could i help him with. He said on his invoice he had 7 items. But had only received 6. I explained to him the 7th "item" was just a code for the box it came in (free) for the warehouse (Imagine a line like X9YP3, no money against it etc)

He was adamant it wasn't that, but a 7th item. I took out our copy of his invoice and asked him how many items he had ordered. 6, he said. I said okay, and how much did you pay, does it match the amount on the invoice? Yes. So why do you think this is a 7th item? Apparently it had got his hopes up thinking he'd been given a 7th item for free with his purchase and was dissatisfied that wasn't the case.

I got a bad good review for that one - doesn't answer phone calls and promises goods they don't deliver thankfully my company saw the funny side, as complaints were taken very very seriously and I could have been put on a warning for it.

*bad Google review

In a baker's shop a few days after Christmas and a lady was complaining about the Christmas cake that she had bought there. Apparently she wanted a fruit cake but had bought a sponge. The assistant asked to see the cake. The woman, who was shouting her head off. Replied "I've eaten it". Yet more shouting but thankfully no refund.

I can illustrate one that I enjoyed. I used to work for a camera shop, in their minilab, and we offered a colour correction service. A woman brought in a photo of a horse and asked us to correct the colour, so we did. She didn't specify that she wanted anything in particular done with it, just correcting, so we did.
She came back the next day demanding we do it again for free because we'd done it all wrong. She then produced another version of the photo, that she said we should have replicated (we'd never seen it before) and told us we should have known that's what she wanted as it's colours were much more realistic. I'll let you judge for yourself (obviously not actually her photo, apologies to the photographer whose work I've used to demonstrate this).

We did offer to print the photo again to her specification but told her she would have to pay as we hadn't actually done anything wrong with our corrected version.

“Your company only declined my claim because I’m pretty” she even put a picture of herself on the complaint letter and included newspaper clippings of an article where she’d made another complaint that she was being harassed and getting parking fines because she was pretty and drove a pink Porsche. It wasn't Katie Price was it?

No way did the poo bloke make it.

I know that was an entirely unintentional typo, but I think we all know beyond any doubt which one in the situation was the 'poo bloke'.

Does she complain for the sake of complaining though just to get the freebies or does she actually have genuine complaints?

There is bad service to be found everywhere (in the midst of a great deal of very good service), but come on - £400 every single month? She's clearly either making it up (some might say lying) or otherwise has extremely unrealistic expectations.

I wonder how she would feel if her every action at work or as a parent were criticised by somebody just waiting to catch her out? it might seem like a bit of a harmless laugh to her, but actual real people - working hard to earn a living and feed their own families - who could easily be disciplined, sanctioned or sacked because of her accusations (which is essentially what most of her complaints are).

She reminds me of the people who give a £20 toaster a 2-star review on Amazon because, although it makes perfect toast, it doesn't also wash their car or empty their bins.

@llmk

Aibu to think this is the most ridiculous complaint?

I think you are, yes.

What was the context? A happy meal box not built properly? A paper bag that had been in a damp counter?

Or maybe she was being ridiculous. Without the details though, I think YABU.

Without the details, I think YABU

OMG, another idiot alert right there. 🤣🤣

I just remembered one. I was about 12 and was in my aunts shop/cafe in a seaside destination. She was looking after me that day and she asked me to come down to just watch the shop while she ran to the loo, she also put up a sign on the door saying she would be 5 minutes.
During that time a man came in with his 5 children, ignoring the sign on the door (couldn't be locked as people were inside having their coffees) and wanted to know where he could find the 10p lollies. I said we had these (chupa chups) which were 10p. He said (in a very condescending tone) "no I want the frozen lollies for 10p." I walked over to the freezer and showed him the mini-milks which were 50p and said we didn't have anything cheaper. He started complaining to me, a 12 year old that I was a scammer and how could he afford to feed his children if we were charging so much?! We have ruined their day now and the shop down the road sells them for 10p. This continued until my aunt came back, at which point she told him to shop elsewhere if he didn't like it.

His kids didn't bat an eyelid, just another day for them.

[quote OoglyMoogly]@Bogeyes

TTD Taste the difference
HCB Hot Cross Bund

At a guess [/quote]
Excellent work. Do you watch Line of Duty?

Both sides of retail:

1. Telling a customer I could not put their purchases through the till as the fire alarm had sounded and we needed to evacuate the building. On repeat for a few minutes until they realises that there was a loud bell ringing continuously.
2. Student complaining that I "wouldn't help her" find a book she desperately needed. Apparently it contained pictures 'by that artist who has an exhibition on'. Couldn't tell me if it was film, art or sculpture, where the exhibition was on or anything at all identifying about the artist but I should know what she meant "because you work here."

1. Shop assistant and getting snotty with me because the items that they rang through the till did not come up at the lower prices shown on the printed attached tickets and I was "asking for more money off". Eventually a manager appeared and we walked to where the items I had selected came from, where the price was displayed. Manager said, "Oh, you want to pay THIS price?"

Er, yes. "Is it coming up at more on the till?" That's what I have spent the past 15 minutes trying to explain.

We have ruined their day now and the shop down the road sells them for 10p.

I'll never understand that one. Even if you don't care about other people's time, why would you waste your own time going into a 'more expensive' shop to argue about their prices when you could just go straight to the 'cheaper' shop with no fuss at all? Of course, that does rely on the 'fact' that 'they sell them for only XXp down the road' not being a steaming great pile of bullplop.

That really is a new low, though - lying to a 12yo in an attempt to steal by demanding goods for 20% of their clearly-stated price. How can he afford to feed his kids by paying the normal prices for food?!?! Did he really only feed them on treat ice lollies (that are mainly water)?!

@WeBuiltThisBuffetOnSausageRoll he was a nutter. I can't remember the exact price because this was in the very early 2000's but my aunt told me she priced it at RRP. I actually remember thinking there wasn't a chance he was telling the truth, I was quite the ice cream connoisseur and had purchased many that summer so knew what the prices were.

Basically he was bullying a child to save a few quid. He also moaned about the price of the coffee and the food so presumably he was going to feed them something other than frozen sugar milk.

When I was 16 I worked in a supermarket (Safeway - remember them?). A lady queued up at the customer service desk and complained that I’d offered them a free magazine (which we had been told by the supervisors to do).

People either took one, or said ‘no thanks’ - seemed a massive waste of her own time tbh

When I was younger I purposefully wrote to Polo complaining that, whilst the mint part of the Polo was perfect, the holes had got stale. Polo sent me a voucher for a new packet. Fab!

Not a complaint but a customer was desperate to pay for some knickers as we were evacuating out store due to a bomb going off nearby. She just kept waving the knickers and her money about until I had a stern word with her and she realised that buying new knickers was not as important as the safety of her and the other customers.

I had a customer complain that he didn't like the dismissive tone of an email, he'd received in response to a query sent in the early hours of the morning.
It was an automatic out of office message stating my working hours and explaining I would pick up the message during standard office hours. You know like, when I'm awake!

@WeBuiltThisBuffetOnSausageRoll can you imagine going to dinner with her then she says "I've got this!" When the bill turns up??
I would groan with despair and embarrassment 😳

I’m a sister in A&E we have to give out feedback forms on discharge

Someone wrote (in this exact way)

‘I wood hav been seen quiker if I woz blak’

FML

@Winemewhynot

OMG @Winemewhynot !!

I was always terrified of fire in the shop because a) fire, b) customers being arseholes and literally being the death of me thanks to behaviour like customers in pp talking about getting people out in a fire.

Can confirm similar with floods. Part of the shop floor was underwater, including the fitting rooms and we'd had a partial power cut. People still tried to go & try on and wouldn't leave!

Some of the bad reviews reminded me of hunting for large cat toys on Amazon. We saw a lovely tunnel & checked a cross section of the reviews. Of the small amount of 1 star reviews, there were a couple of ones dealing with item faults or quality issues and an overwhelmingly large % saying something along the lines of "nice product, decently made, but 1* because my cat didn't like it". Idiots.

I was always terrified of fire in the shop because a) fire, b) customers being arseholes and literally being the death of me thanks to behaviour like customers in pp talking about getting people out in a fire.

I had the opposite problem.
We’d locked the shop up for the day and as we were cashing up we had a man banging on the door. We assumed he was someone pissed off because we were shut and he wanted to buy something so we ignored him. He kept banging and we kept ignoring him. Until we realised he was shouting that the building was on fire!

@Annietheacrobat

I was on the beach last week. A couple had bought their children a couple of inflatable rings. The children went to take them into the sea after handling them The lifeguard stopped them and told them that inflatables not allowed in patrolled area that day because of the wind.

They were seriously considering taking them back for a refund. I would love to have been a fly on the wall....it was a beach side bucket and spade shop , not John Lewis.

The couple were seriously considering taking them

I think those shops should be pulled on on selling something which is incredibly dangerous.

They are selling pool toys near a beach, where they are not safe. People should know they are dangerous but they don’t. If they do sell them there should be clear signs up saying not suitable for the beach/sea.

These things cause death or near escapes every year.