Most ridiculous complaint

[PumpkinKlNG]

I was in McDonald’s today (I know 😬) and a woman came in to complain to the manager that her food had dropped on the floor yesterday and was demanding her money back, she said it happened on the way home. Aibu to think this is the most ridiculous complaint? I was amazed someone would actually come back the following day to complain about that, has anyone else heard of a more ridiculous complaint?

Most rediculous complaint I've had, I work in a hotel, along a busy A road, near a very busy motorway. One of the guests complained about the traffic noise. We have a massive row of trees and bushes behind the hotel, blocking off the veiw of the A road, but obviously doesn't block all the noise, they were in a room at the front of the hotel, so as far away from the road as possible. That side of the hotel has a Mcdonald's drivethru, and a busy pub, but again loads of trees and bushes around to try and block some of the noise. All the manager could say was, "Unfortunately, due to the location you have to expect noise here." We're a 2* hotel, so not a luxury one, far from it, most of our guests come for the many race tracks that are local, or here for business, not holidaying.

'I think companies need to start being the ones who respect their staff, back them up when they're right and not apologising to unreasonable and rude people, and stop treating their staff like a piece of equipment and treat them like humans"

Yep, I shamefully worked for wetherspoons and got marked down on a mystery customer visit because I didn't serve an elder gent a G&T with a straw!! WTF?? No wonder staff used to get called 'wethergoons'!! I argued the toss over that and eventually I won!! Wankers, I won't ever spend a penny in there again!

The public can be Hilariously tw@ty sometimes 🤣🤣

@youdoyoutoday Sounds about right. Had a co worker of mine get marked down from a mystery shopper. Mid week, curry club, theatre show next door, so the place was absolutely heaving. Marked down because there was nowhere to sit...

Recently in a local arcade I heard a woman complaining to management that they’d spent about £30 on a claw machine and hadn’t won a teddy and that it was a ridiculous amount of money to spend and not win a small toy and they should be given one out of the machine

To be fair...
Once I had a cardboard carrier (supplied by Waitrose) fall apart, dropping all six bottles of red wine that came with it onto the pavement where they all smashed. I did go back to the shop and ask for six more bottles.

Also, I’ve had takeaway carrier bags fall apart too - including one where the lid in the coffee wasn’t put on properly, the coffee soaked the bottom of the paper bag, the paper bag fell apart and everything inside wound up on the floor.

So i can see circs where this WNBU.

Someone wrote me 2 handwritten letters that we were stopping him from picking up his monthly orders of something specialist (not usually stocked so doesn’t go out of date) and wanted to know why.
It turned out he just didn’t want to wait for it to be delivered from the central warehouse and expected to turn up and it would automatically be there. He had already been told this but still sent another letter

I actually complained to a shop when I was shopping with my DD and she was looking at costume jewellery in the sale section. She chose a few items and went to the till and when it was rung up, she didn’t have enough money even though she had worked it all out. The staff had put the wrong sale stickers on the stock and the manager immediately accused my DD of swapping the stickers. Even though I could walk over and show her 30+ of the same mislabelled items, she just kept repeating my 12yo had done it. I did complain to heads office about her as it was so rude and it was awful
The shop closed a few months later

I had a woman come into the small boutique where I was working and complain that she'd bought a pair of earrings and then lost one.

So she wanted her money back.

The manager gave her her money back!

@Toria1586

Recently in a local arcade I heard a woman complaining to management that they’d spent about £30 on a claw machine and hadn’t won a teddy and that it was a ridiculous amount of money to spend and not win a small toy and they should be given one out of the machine

My little boy won a toy it became his snuggler. One day it fell apart. Went back to brewers fayre yep they still had the toy. Asked please could I buy one. The lad gave me four FOC. Bless him. I did give him a big tip

[quote ERFFER]OP have you sent Scott Seiss? ( the ikea rant comedian?) I haven’t worked in retail for ten years but people’s ridiculous moaning still annoy me lol
I’ve never identified with someone so much - he’s hilarious.

[/quote] Most of that applies to hospitality too😂 i love him

@Puddingypops

I actually did one myself, but I was joking, I ordered a pudding for a restaurant which was some poncy brownie advertised as being topped with “micro herbs” when she came back around to check on me I said what herbs are these? She said basil leaves, I said these are the biggest basil leaves I’ve ever seen, it says micro herbs, she said do you want me to get you smaller herbs? Well the whole thing was so amusing at that point I thought why the hell not! So I said yes please, and she took the leaves away and came back with a saucer with smaller leaves on! Hahahahahahahahahaha

Wasting food and stuff's time for not a funny joke. Yet another oddly not uncommon thing...

This one’s an embarrassing complaint I made. I was given some slippers for Christmas and went into the shop to ask for them to be changed as i had been given two left feet. It was only when I was telling them this that it dawned on me that they were size large and the Ls in each slipper stood for that. We did have a laugh and I left very red faced.

When working in a hotel a woman wanted me to give her the room for free as the decor made her depressed.

@dizzydizzydizzy

Sold something on eBay for about £5. Messaged the buyer to say I was going to post office the following afternoon and as long as she paid before then, I would be able to post her item that day. She replied that she was the customer and had the right to pay whenever she liked. She then left a review in capitals that I was bully because I was demanding payment. I looked at the reviews that has been left for her and - what a surprise- they had been made private. I blocked her so she couldn't buy from me again.

That reminds me of my only neg in 10 years of Ebaying.

The item was smaller than she thought (despite photos, dimensions etc.) and I wouldn't accept a refund because she put 'just didn't like it'. I'm a private seller, selling bits and bobs not bloody John Lewis! I knew I'd get negative feedback but I just couldn't kiss ass and let her be a knob and get away with it.

I had a customer comolain and ask for a refund because she didn't like the kind of custard filling the croissant. Apparently it was softer than she had anticipated . We actually did replace cakes if people didn't like their choice, which I think is a bonkers policy anyway, but it was on the condition they hadn't eaten the entire cake (as they didn't like it!). She'd eaten the entire thing but wanted her money back because she was 'disappointed by the experience.'.

I recently received my first negative on ebay from a lady who bought a partly used tub of mouse poison.She complained that it appeared to have been opened and was hesitant to use it.I did wonder what the worst thing that could happen if she did.

[quote curlycat]@NotMyCat DH is a paramedic. There was a complaint against him and his partner that they had been too loud when carrying out CPR in a Bingo hall. Apparently its more important to hear the numbers than it is to save someone's life!![/quote]
I worked in a bingo hall once. On one occasion a customer went into labour. After the ambulance had taken her to hospital her husband immediately took a taxi back to the bingo hall to demand a refund on the last two games of bingo that they'd missed.

There's a one star review of Ben Nevis on TripAdvisor.

It's entitled " Very steep and too high".

@Kiki275

A customer returning a nearly empty bottle of wine saying it was corked... it was a screw cap.x

The term corking is just for a bad bottle, just happens more often with a cork because it's more likely to allow air into the bottle if the cork fails. Still get bad bottles under screw cap! Obviously shouldn't have been mostly empty as you can tell on the first glass if the bottle is gone, but I've regularly refunded corked screw cap bottles when I worked in the industry.

@Rowofducks

This one’s an embarrassing complaint I made. I was given some slippers for Christmas and went into the shop to ask for them to be changed as i had been given two left feet. It was only when I was telling them this that it dawned on me that they were size large and the Ls in each slipper stood for that. We did have a laugh and I left very red faced.

When working in a hotel a woman wanted me to give her the room for free as the decor made her depressed.

Lol. I sent a polite email to Argos about a power bank/ charger, then realised how it worked. I was just having a blank moment. I just emailed again and said please ignore my previous email. I felt slightly silly, but I hadn't gone in all guns blazing because I had chosen it and bought it, so had there been an issue, it wasn't their fault.

My friend used to have a chalet in a ski resort which she rented out. One guy was really pissed off because it didn’t snow during his stay and wanted a refund.

Payroll query - someone brandishing his engagement letter stating his engagement letter stating that his salary was £100k - so why had I written to him stating £8,333? Erm - because we pay you every month, so we pay 1/12 of your annual salary?
This was about ten years ago, and he worked two or three days a week - so a fairly hefty salary, you'd have thought he should have been bright enough to work it out without asking!
He did leave my office a bit sheepishly

A complaint I made (which was taken seriously) but a friend thought was weird was complaining to a sexual health clinic that their "menu" for declaring sexuality on the diversity monitoring form didn't include asexual. -(gynae issue)

Was a carer to a lady who was 30 and ten mins before i had to leave she asked if i could cook her some lunch so i asked what, she said scrambled eggs with peppers and bacon. I chuckled and said im no Jamie Oliver but i will have a go. Complained about me to head office as i laughed...

To be fair, I complained to KFC once when their takeaway bag split on my husband when he took it out of the car to bring into the house. They gave us a voucher as an apology.

Working in call centres taught me to complain about everything though. One complaint that sticks out was the person who complained that the celery she got in an online shop was too big and didn’t fit in her fridge. Like what did she expect us to do? Just cut the celery in half 🙄.

I also worked in a supermarket. Someone came back with a packet of oranges asking for a refund. Her reason was that she had gone on holiday and wasn’t able to eat them.

My team leader also told me someone asked her for a refund for a bottle of whiskey. He had drank 80% of the contents and his complaint was that it gave him a sore head 😂🙄.

@earlydoors42

I did have to go back to McD drive through once as when we got out of the car, the Happy Meal box hadn't been put together well and all the food just fell out of the bottom onto the road. They did give us another for free I think!

I completely sympathise! An upset child means a trip back to the drive thru, regardless of whether it’s replaced for free or not! ☺️