New tenants are refusing to hand over my daughter’s parcels

[PerseverancePays]

My daughter ordered £200 worth of clothes for herself and her baby from Next and forgot to put her new address on the order form. The courier has sent a photo of the door opened to her old flat with a man’s leg showing accepting the parcels. She asked her upstairs neighbour to pop down and get the parcels and hang on to them until I can get round there, but the new tenants have point blank said they’ve not had any parcels delivered !
I’m going round there tomorrow morning to show them the picture of them receiving them and seeing what they have to say about that.
If they still refuse, which is daylight robbery, would the police take any notice at all?
I’m also a bit nervous as I’m a short and small woman and easily intimidated. WWYD?

Perhaps this is why they are reluctant to hand it over. I would put a note through the door asking them to return it to next.

@Cherrysoup

If it's Hermes then you can just say that they put it in the bin on collection day. They probably did, after all.

Given the OP says she has a photo of the door being opened as the parcel was handed over, that’s a moot point.

That was tongue-in-cheek

[quote xsquared]@HaveringWavering
Wrong about why people send parcels to another person's address as a scam?[/quote]
Ah no, sorry. I meant she was wrong in her explanation about why there was no dishonest appropriation.

@sunglassesonthetable some folk are just arseholes. They like to feel smug and superior because it makes them feel good. 🤷

@PerseverancePays
Irregardless isn't a word.

Regardless & Irrespective are two different words. HTH

What a twattish post

[quote xsquared]@HaveringWavering
Wrong about why people send parcels to another person's address as a scam?[/quote]
Which of my posts are you referring to and, how am I wrong?

@Hallyup6

I can't believe so many people are condoning theft because of an honest mistake. What's wrong with you all?! They've got proof that the tenants have it so absolutely call the police. I agree they may not do anything, but for other posters to say 'oh well it was her fault, that's £200 gone, never mind' is, quite frankly, utterly baffling. You must all be millionaires or something.

Not millionaires but a cluster fuck of miserable bastard.

@xsquared sorry. Replied to the wrong post!

They like to feel smug and superior because it makes them feel good. 🤷

It does make you wonder. Do they prowl round MN looking for easy targets to shoot down.

It's not like they add any useful or backup info. it's just kind of "why are you asking? won't happen"

Does the parcel belong to the adressee or the address??

I saw a story that someone had dropped a £10 note in a shop - freezer I think it was - they went back and the shop had the person on camera who picked it up and the police were interested and did go round and they got in trouble for it. So I've no idea why everyone is convinced the police won't be interested at all as it is theft as the parcel isn't theirs and is an easy case for them to do something about. Not like a burglary where the chances of catching the person are close to zilch.

Do you have a male friend or relative that could go round with the evidence and tell them the police will be called if they don't hand it over?

Mistakes happen but £200 worth of stuff and she didn't check the address was correct on the order!

When I first moved to my property a few years ago I came home to find a note through my door to say their daughter had accidentally not changed the address so I would be receiving a parcel, left her number and asked me to call her when it arrived. At the same time there was a delivery note in the door also from said courier saying parcel delivered and was behind gate. I looked behind gate and it wasn't there, they had obviously come onto my property, opened my side gate and took their parcel. Cheeky fuckers! Didn't hear from them again so this is obviously what they did.

Few weeks later came home to find a package from New Look behind the plant pot by the front door, again dressed to previous occupiers daughter. I took it back to New Look and told them to remove my address from their account as I don't want to be liable for parcels being delivered to my home.

I also got mail for a long time addressed to them from debt collectors and all sorts.

Some people are weary about these things and I don't think I'd hand over the parcel either, I'd take it back to the store as for all they know it could be someone ordering stuff, not paying for it (do Next still do it where you pay for your goods at the end of the month as a credit agreement?) then collecting it "because they put the wrong address.."

How unfortunate. I did the same thing but I turned up at my old address, baby as well, and apologised . They handed the package over no probs. I think they were a bit embarrassed…me stood on the step with a baby in a sling asking for my baby clothes

@Lostinthemail

If I’d receive such a parcel, I would be contacting Next to give them the opportunity to recollect it. I sure wouldn’t give it to a random neighbour, someone who claims they accidently used my address and/or their mother. If all these people showed up, I’d feel sure someone is trying to put me in the middle of fraud.

Same. If your daughter goes over and can prove it's her, then yes. But otherwise, I wouldn't be handing it over to some random person.

Went round at 8:30, nobody home again. Left a note with my contact details. Hope to hear from them. Will drop by on the way home.
Thanks for all the advice, much appreciated.

It’s your daughters mistake, she should be dealing with it, it’s theft! It’s not their clothes, I would go round show photo and ask for parcel back,

Why would the police be interested when she put the wrong address on there?
@Eleoura
You sure?

Totally your daughter's fault. The police will not be interested.
@PheasantsNest

sure about that?

*YABU to get involved

Your daughter needs to sort it out herself since it’s her mistake.*
@MadeOfStarStuf

Really?

You want to involve the police because your daughter didn't update her address? 🤔*
*

@Mamamamasaurus

OP was asking "would" the police be interested "if" £200 parcel was not handed back. 🙄

Good luck

Some people are weary about these things and I don't think I'd hand over the parcel either, I'd take it back to the store as for all they know it could be someone ordering stuff, not paying for it (do Next still do it where you pay for your goods at the end of the month as a credit agreement?) then collecting it "because they put the wrong address.."

Agree with this. Though in general I have found people have been happy to give me my parcel if they know who I am and the tenants above can verify your daughters identity.

Worst case scenario they should send the parcel back to Next for you.

[quote PrettyLittleFlies]@PerseverancePays
Irregardless isn't a word.

Regardless & Irrespective are two different words. HTH

What a twattish post[/quote]
Twattish and wrong.
It was pointed out above but here it is again, 'Irregardless' in the Cambridge English Dictionary:

dictionary.cambridge.org/dictionary/english/irregardless

Hi op
It is theft,pure and simple.
As long as the delivery driver can identify the resident who took in the parcel a conviction would be simple.
I would write along the lines of: We have video footage of you accepting a parcel with xxxx name on it which was delivered to you at 0000hrs on day,month,year.
Please return this parcel to me immediately or the video footage will be given to the police along with a statement of complaint of theft which we will support vigorously.
The parcel must be intact with all items still enclosed for you to avoid prosecution.
You have twelve hours.You can contact me once with details of when you will return the stolen property.
(Obviously if you are collecting change wording).
Don't add any more niceties.one please is sufficient.
Good luck.

This happened to me when we moved although it was that an Amazon parcel was delayed by a couple of weeks. I had thought it would arrive before we went away.

I also had the photo of it being delivered but the new residents at my old house said they didn't have it.

It turned out that Amazon had delivered it into one of the plastic recycling boxes outside our old house.

Luckily for me the new people hadn't put anything in the box so there was my parcel when I asked them to check. I was able to collect it.

Stupid place to deliver a parcel though!

It's. Not. Theft. Not yet, anyway. The situation is that they took in a parcel addressed to their home, declined to give it to someone claiming to be their neighbour, and didn't answer their door at 0830 when they might have been asleep or out at work.

If they received it and are honest people they will contact the sender and ask them to pick it up. This could take days or weeks, there is no reason for them to prioritise this or inconvenience themselves over it.

You can't accuse them of stealing (taking something they don't have the right to have with the intention of permanently depriving the rightful owner of it) simply because the right channels (i.e. the sender) haven't approached them yet to organise its return.

I mean I got a letter delivered here yesterday addressed to someone who hasn't lived here for at least five years. I haven't got round to marking it as "return to sender" and putting it in the post box yet because frankly I don't intend to make a special trip outside to go to the post box. Next time I'm out and passing a box, I'll drop it off.

I have not "stolen" it because I have no intention of keeping it. I certainly wouldn't be handing it to a neighbour who claims to know the person, or the person's mother, or even someone brandishing ID with the right name on it.

Same. If your daughter goes over and can prove it's her, then yes. But otherwise, I wouldn't be handing it over to some random person.

Why would you take a parcel for someone you don't know then? I take parcels in for neighbours who I know if nor for those I don't because then it becomes my problem.

I'd tell the delivery people, make sure she changes her address, contact the credit card company if paid on that and learn not to be intimidated.