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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

How do I deal with neighbour who has a vendetta against me?

101 replies

thepeopleversuswork · 05/07/2021 09:25

This sounds like an exaggeration but my upstairs neighbour hates me and seeks to be a constant irritant in my life. This is a very long and sorry saga. There was an incident about 2 years ago which I've posted about in which she tried to persuade me to pay for an appliance to be fitted to her boiler because the noise made by my turning the hot tap on and off in my home was causing her "mental distress". I said I was prepared to go halves but not to pay the entire cost of this as I didn't believe it was necessary and she ended up calling the environmental health to make a formal complaint against me. The environmental health decided essentially it was her responsibility and said she needed to fix it, which absolutely enraged her and she has never forgiven me. The post is below if anyone can be bothered to read it.

www.mumsnet.com/Talk/am_i_being_unreasonable/3611051-To-think-if-this-bothers-her-that-much-she-should-pay-to-get-it-sorted-herself

Since then she has done a variety of things which however much I try to rationalise I can only put down to spite:

  • complained to the council and the property freeholder that I close my front door too loudly (I don't but I have a child who may once or twice have done this -- something which I don't always have perfect control over)
  • complained to the council that I'm dumping things in her wheelie bins (I have not done this once)
  • complained to the freeholder of my property that I'm a "nuisance neighbour" for unspecified reasons which boiled down to my having briefly had an old bed frame propped up in my back garden for 48 hours before it could be removed
  • put nasty posts about me on the local WhatsApp group about the bins issue - -which were called out by other neighbours as "bitchy"
  • Taken photographs of my wheelie bins
  • Accused me of "spying" on her via social media (I have no idea what this is even about)

My approach up to now has just been to ignore everything and not respond to the complaints. I'm a middle aged woman with a 10 year old child. I'm not perfect at all but I'm a very long way from being a nuisance neighbour: I live quietly and with minimal environmental impact. The very occasional times I have left something in my garden, for example, its been a temporary stopgap while waiting to have it removed. I never play music late at night, I'm in bed by 11pm etc.

In the past week she has now installed something upstairs (possibly a fan or a dehumidifier) which makes a huge amount of noise all night and which has forced me and my DD to sleep in the living room because neither of us can sleep through it in our rooms.

I don't know how to approach this. I can't deal with it any more: its affecting my ability to sleep and thus to work. I know that if I drop her a polite note or a text about it it will prompt another furious burst of invective or a slew of complaints to the council etc. Her mental health is clearly extremely fragile and I have some sympathy but I'm also not prepared to be held personally responsible for her problems and to get attacked in front of other people who know me.

After I learned about the WhatsApp chat comments (from a friendly neighbour) I asked my lawyer to draft a letter asking her not to post defamatory comments about me on social media but have held off sending it because I thought it would be needlessly inflammatory. I just want to keep my head down and not get in her way. But I will defend myself if she is spreading untrue and defamatory things about me.

But now I essentially have a short-term and a long-term problem: how do I ask her to deal with this noise problem without triggering World War III and longer term, how do I politely but firmly put my foot down about this constant barrage of complaints and attempts to rile me about non-issues. I've considered filing a harassment complaint but I've been told that this can be an issue as you have to declare it when you put a house up for sales so I'm keen to avoid having to do this if I possibly can. I just want a quiet life tbh.

OP posts:
blobblob · 05/07/2021 12:03

Don't escalate. Sit it out. I had similar. Neighbour complained about every sound and we had parking and plants-over-the-fence disputes.
I sold to a noisy family with three kids, a motorbike, a huge people carrier car, a trampoline, a dog....!!! She didn't dare complain to them. So it wasn't an issue for them. She's now selling. Grin

Whycangirlsbesonasty · 05/07/2021 12:13

We had similar neighbour issue. Really horrible. You can’t relax in your own home. Very oppressive. We moved, noisier people moved in, the original irritating neighbours realised they were the problem and moved on.

Blissfully happy with the move!

RainingZen · 05/07/2021 12:15

I read your other thread, so sorry (but not surprised) this neighbour is still bothering you.

Regarding the noisy fan, I assume it is only on very hot nights that she uses it?

If it is genuinely keeping you and the 10 year old awake, during the weekends I would turn on music or the TV very loud the VERY second you hear the fan go on (even if it is daytime).

When she complains, say you had to turn it up loud because her fan is so noisy you can't hear your TV or music. Tell her, very sweetly, if she makes sure the fan is off after 9.30pm and not on again until 6.30am, then you will not have a problem and your TV and music can remain at a lower setting.

PussGirl · 05/07/2021 12:17

Noise-cancelling headphones might help for now,

She's clearly crackers & vindictive

RedToothBrush · 05/07/2021 12:19

Its harassment.

Make a diary, document it all. Report.

Your problem because you've had compliants made against you, is that you will have to advise anyone you've had these issues already anyway. Filing a harassment report makes no difference to the position you've already got.

Tossblanket · 05/07/2021 12:20

Move.

I've not read any other posts and I know it can be easier said than done but just move.

I'm a cop of 15 years in the UK and neighbour disputes are hardly ever resolved, they just fester with no one ever wanting to concede defeat.

Life is too short to fret about knob head neighbours.

ThePluckOfTheCoward · 05/07/2021 12:24

The thing is I have lived in converted flats where the builder had barely bothered with sound-proofing, all the flats were newly converted in an Edwardian house and looked lovely, but it didn't take long for all of us to discover the lack of sound-proofing meant even though none of us were noisy every sound carried through the ceilings. The level of sound-proofing standards in residential buildings is appalling in this country.

You have got to keep your eye on the prize, on your long-term goal, which is to move in approx six months. You know you are due some money which means you can definitely afford to move, so don't do anything now which may scupper those plans. That would be like scoring an own goal.

The other thing is that if the noise is from a fan because of the warm weather, once cooler weather reappears you may find the machine is switched off. In the meantime buy some earplugs, grit your teeth and keep focusing on the goal of selling up and getting out, every day gets you closer to the prize.

harriethoyle · 05/07/2021 12:25

@thepeopleversuswork previous PP is incorrect - her complaints against you don't have to be declared, it is only "disputes" which, as you correctly identify, involve two (or more!) parties. Not one sided rants. I took extensive legal advice on this prior to my move ;-)

HollowTalk · 05/07/2021 12:27

Is she actually in the house when that's on? If so I think she'll get fed up of the noise herself. I wonder whether she's actually doing it on nights she's staying out.

butitsmyinsurance · 05/07/2021 12:39

Sorry to hear this OP. I have a neighbour from hell and it is not nice to live with day in and out for years. The thing is you can't ignore them because they will constantly find things to complain about. If you start filing complaints or reporting her then you'll have to disclose to a buyer. It's unfair and unreasonable and frustrating and emotional but in the end there isn't much you can do and life is too short to deal with people like this in your own home.
I've decided the best option for me is to move. Two other neighbours have recently moved as well. I'm looking at it as an opportunity to move somewhere I've always wanted to live. My house is on the market now with viewings this week and I've just been offered a job in the new area. Hopefully I'll be in my new home and job by end of summer.
If it is at all possible to move OP I would recommend doing that as your situation with this neighbour will not get better.

PurpleWaterBlue · 05/07/2021 12:40

Okay, hands up, this would be classed as playing a dirty but...

In regard to the fan noise only.

Warning, this takes a bit of dedication.

Find some way of making a weird small noise. Scratching is a good one, rough sandpaper on a door frame, download a singular church bell (for example) sound effect and play it on repeat once every few minutes near an open window. It's got to be just audible enough to just about get over whatever is causing the fan noise.

She will go nuts trying to work out what it is and, in theory, she will turn her noise makers off to hear it better.

When she turns it off, you stop.
When she runs them back on, you start again.

It should end up with her keeping quiet so she can catch you out.

Never make the noise while she is quiet.

Again, it's a dirty tactic but she isn't exactly playing nice either by telling lies about you to anyone she thinks will listen and it would be impossible to complain about as would be too quiet and intermittent for her to prove anything.

What does everyone do when they hear an odd noise. Turn everything off and go about listening for it in silence.

May work, worth a try.

randomkey123 · 05/07/2021 12:42

Has she got dementia OP?

I've worked in care for many years, and one of the first signs is often paranoia... someone is out to get me, sort of thing, and she's fixated on you. My Dad is 82 and just starting to show signs of it.... cold calls on his phone are really starting to wind him up and he's convinced that they've jammed his phone/hacked his computer. It's exhausting.

I'd be tempted to phone the adult helpdesk of your local social services and ask for her to be assessed, rather than tiptoeing around her.

memberofthewedding · 05/07/2021 12:43

I have vile NDN and have no intention of moving as I like the area and get on ok with the other neighbours. After years of petty harassment I am now on the point of issuing a "Cease and Desist" with the threat of legal action or going straight to a strongly worded solicitor's letter.

I have video proof of a number of the incidents.

thepeopleversuswork · 05/07/2021 12:45

@PurpleWaterBlue

Okay, hands up, this would be classed as playing a dirty but...

In regard to the fan noise only.

Warning, this takes a bit of dedication.

Find some way of making a weird small noise. Scratching is a good one, rough sandpaper on a door frame, download a singular church bell (for example) sound effect and play it on repeat once every few minutes near an open window. It's got to be just audible enough to just about get over whatever is causing the fan noise.

She will go nuts trying to work out what it is and, in theory, she will turn her noise makers off to hear it better.

When she turns it off, you stop.
When she runs them back on, you start again.

It should end up with her keeping quiet so she can catch you out.

Never make the noise while she is quiet.

Again, it's a dirty tactic but she isn't exactly playing nice either by telling lies about you to anyone she thinks will listen and it would be impossible to complain about as would be too quiet and intermittent for her to prove anything.

What does everyone do when they hear an odd noise. Turn everything off and go about listening for it in silence.

May work, worth a try.

This is brilliantly strategic. I love it.

However I just don't know if I have the stamina or dedication to do it every night at 1am for a few weeks Grin

OP posts:
WaltzingBetty · 05/07/2021 12:45

@vivainsomnia

She's clearly has some issues and her behaviour is not normal. However, you can't expect her to stop doing something she is perfectly entitled to do when you were not keen to sort out the issue with the boiler noise which started it all.

You didn't owe her to sort out the problem with her now, but neither does she owe you to sort out the fan issue. You and your daughter are going to have to get used to ear plugs.

So would you pay to fix your neighbours plumbing @vivainsomnia ? Their electrics? Their roof?

Which bit of your neighbours property do you actually expect your neighbours to be responsible for?

thepeopleversuswork · 05/07/2021 12:46

@randomkey123

Has she got dementia OP?

I've worked in care for many years, and one of the first signs is often paranoia... someone is out to get me, sort of thing, and she's fixated on you. My Dad is 82 and just starting to show signs of it.... cold calls on his phone are really starting to wind him up and he's convinced that they've jammed his phone/hacked his computer. It's exhausting.

I'd be tempted to phone the adult helpdesk of your local social services and ask for her to be assessed, rather than tiptoeing around her.

I'm pretty sure she hasn't got dementia: she's in her mid 30s at the most.

I'm fairly sure, based partly on this and other anecdotal evidence, that her mental health is pretty poor. And, again, sympathies, but this isn't my problem or my job to fix.

OP posts:
derailment · 05/07/2021 12:48

@PurpleWaterBlue

Okay, hands up, this would be classed as playing a dirty but...

In regard to the fan noise only.

Warning, this takes a bit of dedication.

Find some way of making a weird small noise. Scratching is a good one, rough sandpaper on a door frame, download a singular church bell (for example) sound effect and play it on repeat once every few minutes near an open window. It's got to be just audible enough to just about get over whatever is causing the fan noise.

She will go nuts trying to work out what it is and, in theory, she will turn her noise makers off to hear it better.

When she turns it off, you stop.
When she runs them back on, you start again.

It should end up with her keeping quiet so she can catch you out.

Never make the noise while she is quiet.

Again, it's a dirty tactic but she isn't exactly playing nice either by telling lies about you to anyone she thinks will listen and it would be impossible to complain about as would be too quiet and intermittent for her to prove anything.

What does everyone do when they hear an odd noise. Turn everything off and go about listening for it in silence.

May work, worth a try.

I actually like this idea.

We had new neighbours who weren't noisy generally (our soundproofing is reasonable here in a semi and we only have one attached wall) but they used a really loud music thing at the weekends and the noise of it kept thudding through our home. It was so loud we couldn't use our living room and we asked and asked and they'd turn it down only to do it again the following night. It made me so miserable. They were all nice about it but said they liked their music loud.

In the end I thought I would fight dirty so I bought three huge sets of horribly shrill noisy wind chimes and a set of hanging shells and hung them in the garden on my wall between our bedroom windows. They drove me mad clinking and clunking all night long I really hate noise like that and they made such a racket.

Wasn't long before they came around and said they were keeping them awake and would I mind moving them. I did, then I moved them back. This happened a few times with me telling them 'but I like them there!' before the penny dropped that I could be an inconsiderate annoying arse too if I wanted and they packed in the loud thumping music.

I have put the wind chimes away in the shed...

To be fair it could have escalated but in our case it didn't! We are moving in the next year too so won't have to keep them much like get because next time I am buying a detached house!!

PeoplePleasingWayTooMuch · 05/07/2021 12:50

@thepeopleversuswork have you tried white noise? My neighbour has a similar infuriating fan that randomly comes loudly on and off throughout the night -

Playing heavy rain noise off my phone (an app called White Noise) evens out the sound enough that I can sleep (and I'm a very light sleeper!)

Bitchysideisouttoplay · 05/07/2021 12:52

So i have not read the whole thread, but I would be tempted with what you have said to come t this from another angle. She want to p* you off. So knock on her door and ask what it is as you find it very soothing at night and can she please keep it up. With any luck she will turn it off to annoy you.

MzHz · 05/07/2021 12:56

Does her boiler still make noise when you use the hot tap?

Well… hit her hard back with constantly switching on hot tap every time she puts her fan on…

Her complaint about you is nonsense so no need to declare it I’d imagine

Ear plugs will help you here

thepeopleversuswork · 05/07/2021 12:56

[quote PeoplePleasingWayTooMuch]@thepeopleversuswork have you tried white noise? My neighbour has a similar infuriating fan that randomly comes loudly on and off throughout the night -

Playing heavy rain noise off my phone (an app called White Noise) evens out the sound enough that I can sleep (and I'm a very light sleeper!)[/quote]
I'm not a fan of white noise or any other kind of noise tbh. I prefer complete silence at night. Can live with very ambient noise but I can't stand anything with a recurring pattern. This thing goes round and round and you can hear it getting quieter and louder as it rotates. It sounds like a helicopter but with a very predictable pattern of movement. It keeps being switched on and off periodically through the night as well so it will be on for an hour and then off for two etc. And its only ever on at night. Presumably someone is having to get up and switch it on and off. It's bizarre and increasingly makes me think she is only doing it to piss me off.

I'm happier just to sleep in the living room where the noise is quieter than use some sort of device to take my mind off it. It sort of works.

OP posts:
thepeopleversuswork · 05/07/2021 12:59

@MzHz

Does her boiler still make noise when you use the hot tap?

Well… hit her hard back with constantly switching on hot tap every time she puts her fan on…

Her complaint about you is nonsense so no need to declare it I’d imagine

Ear plugs will help you here

No: that got sorted with the environmental health. We eventually went halves on it, despite her insisting it was purely my responsibility to fix. And without the very expensive £800+ appliance which she insisted it was my responsibility to pay for.

Ear plugs or camping in the living room it is. I suspect she will eventually get bored and find something else with which to goad me.

OP posts:
WhoEatsPopTarts · 05/07/2021 13:01

When the fan is on play music loudly, await her visit asking you to turn it down then explain it’s on to drown out the fan. Suggest she move it somewhere that doesn’t carry the sound so you’re not ‘forced’ to put the music on.

thepeopleversuswork · 05/07/2021 13:03

@WhoEatsPopTarts

When the fan is on play music loudly, await her visit asking you to turn it down then explain it’s on to drown out the fan. Suggest she move it somewhere that doesn’t carry the sound so you’re not ‘forced’ to put the music on.
That would be a great idea.

But again I'm slightly worried everything will end up being channelled through the environmental health/council/freeholder, because she won't speak to me directly any more. So she will look guilt-free because she's only putting a fan on. As opposed to music which on paper is much more antisocial.

OP posts:
MzHz · 05/07/2021 13:03

Our neighbours are arseholes

They’ve bullied residents of this house for DECADES. I’m sure at least 1 set left early because of them and their determination to control how anyone lives in this house

They banned vans. We were told that we should have parked the removals van at the end of the driveway and hand ball it all up.

I laughed. Thought they were kidding.

We were warned about them after we’d moved in

We’ve started legal process against them and almost 3 years on, our constant refusal to be bullied

We’ve got strangers from the locality coming up to us to tell us how they’re glad that these awful people are finally being stood up to.

I think everyone always tries to negotiate this stuff without making a fuss, trying to do and say the right thing, but actually I suggest go all out nuclear from the outset and bash these bullies as hard as you can from the first time you see any kind of bullshit and it’ll make them think again about being the victim.

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