Aibu to be unhappy with this new carpet?

[Olivia789]

Honestly I could cry. We had some plastering done almost 3 months ago and they made a real hash of it. Finally now we have painted it all and fixed the issues. Flooring got done today. Have been so excited to get home and I have just cried. The grippers don't even attach to the carpets in some doorways on the landing. There's bumps all over the stairs and I'm convinced you can see the joins on every step. AIBU to think this is crap or am I just a serial complainer expecting too much!!

Has it been redone yet?

:)

It sounds like a great company to be honest, from the response - who've had bad luck with shoddy workmanship from an employee or contractor.

However the reply to your message is spot on and that's actually brilliant service...assuming the carpet is replaced and the new one is excellent standard, I wouldn't hesitate to use them again and recommend them.

The door bar needs replaced too, you need a height adjustable one to allow for different level of carpet to laminate. I would go for a different colour too, to tone with the wood/carpet. You can get wood effect or gold/brass finishes.

Sorry, I have just seen these. Yes all was sorted 4 days later. They sent a different team and we are now really happy. Phew!

That looks as if I have been given a roll of carpet and half an hour to lay it. I have no carpet fitting experience by the way. You need to complain. It is shocking.

Dreadful work - complain & don't pay till they fix it!

So glad to hear to see the owner's response! A fitter really does make or break the flooring.