Sender didn't pay the full fee

[ElderMillennial]

What do you do if you get a card through the post saying you need to pay postage before an item can be delivered?

I got a card through today saying we should go online to pay within 21 days. It is only £1.50 but can't think what this would be and not sure I want to pay without knowing? Not expecting a delivery and if I was I don't think a retailer would do this.

If we don't pay I think it just goes back to sender so they would know they haven't paid enough...

Not a scam - it’s a fee to pay card. As long as you have a physical card from RM through the door it’s genuine. We had similar a couple of weeks ago when we bought something on eBay - the seller didn’t pay enough postage and we had a card through the door. We had to pay a fee online and then collected the item. The scam is a text or email telling you that you haven’t paid enough postage and gives a link to a ‘payment website’.

It says you can pay in person instead of online, so go there and ask to see the item before you pay, then you can decide whether you want it

If it has a reference on it, then I'd say it's a legit Royal Mail card. Emails and texts are the majority of scams I believe. I think if you go to the RM site and the reference is accepted then you're pretty safe.

Oh gosh this is a scam! Royal mail put a card through your door if there is postage to pay

Its a card the OP has received, through the door, from the postman 🙄 Its not a scam!

Last time I had one of these I paid out of curiosity and it turned out to be an energy saving lightbulb which no one in the house had ordered . Was a bit of a disappointment tbh

Just stick £1.50s worth of stamps on it and mail it. Job done🤷‍♀️

It’s not a scam.

I had one last week. I tootled off down to the sorting office and collected my parcel.

Text or email and I’d have been suspicious too, but physical card through the door is legit

I have had this on occasion legitimately. It’s always been a Royal Mail note through the door with information about the local sorting office. I paid the excess on collection.
No websites, no texts, no demands for money in advance.

Delete
Ignore
Block
Forget!

It's not a scam. I got one the other day - saw the actual postman as he left my letter box.

I went online (to the site you quote), paid the fee and then a few days later got the letter.

This is hilarious!

It's a scaaaam, only the cards are legit!
SCAM!!! I got the same text/email.
I know it's a scam because my cat told me it was.

I honestly hope people are not RTFT (which is bad enough) rather than having such poor comprehension skills.

@Crazycatstory

Just stick £1.50s worth of stamps on it and mail it. Job done🤷‍♀️

Eh?

@AccidentallyOnPurpose

This is hilarious!

It's a scaaaam, only the cards are legit!
SCAM!!! I got the same text/email.
I know it's a scam because my cat told me it was.

I honestly hope people are not RTFT (which is bad enough) rather than having such poor comprehension skills.

You got the same email/text as what? She didn't get any email/text.

I got one of these... Was my cat's flea treatment, the vet had put it in a large a4 envelope but only paid for a standard 1st class stamp.

Similar happened to us in lockdown 2. We went to the sorting office, it was a headteachers award from dds school. A small certificate and hot chocolate and marshmallows to be enjoyed at home.
Funny thing was that the school is a few minutes walk from us so if they had said we could have collected it in person.
It wasn't worth £1:50 but I knew DD would be ecstasic to receive it so we paid.

We had one of these the other week when someone sent us sth with a second class stamp but it needed a large letter stamp. Looks legit to me.

@PuppyMonkey you can pay like that, yes.

royalmail.com/feetopay is legit
Not a scam

I've had postage labels just fall off of parcels before (parcels I paid full amount to send). Very upsetting.

There was no text or email. I got a card through the post and have posted photos...

@ErinMcCafferty

Sorry forgot the inverted commas, as I'm quoting posters that are still insisting it's a scam even after OP explained again and again it was a card through the letter box and posted pictures of it.

🍿 I'm just here to find out what's in the package.

It’s probably a surcharge where someone hadn’t paid enough postage. If so there will be ‘SU’ before the number. If you visit the sorting office that sent the card they will usually show you the item and then you can decide if you want to accept it and pay the fee or refuse it. If it’s a customs charge there will be a ‘CU’ on the card but these are usually more money so the surcharge is most likely

@ElderMillennial

It says to visit royalmail.com/feetopay (which seems legit?) and when I put in the name, date, address and amount due it invites me to pick a delivery day...

I have not paid anything yet obviously

This is the genuine fee to pay page www.royalmail.com/receiving-mail/pay-a-fee

I had this the other week. I decided to ignore it as I couldn't be bothered to make a trip to the sorting office for an unknown item. Eventually the actual thing turned up with the bill attached again. It was an MOT reminder! I still haven't paid the bill because I had chosen to ignore it, yet they delivered it anyway!

@RavenclawesomeCrone

I got a text supposedly from Hermes asking me to pay for an item they tried to deliver to me. Obviously a scam, as I had only had a delivery from Hermes an hour before (I have the same Hermes guy for every delivery) Text from Hermes say they are from Hermes- this was from a random mobile number.

They are so clever though, it's easy to fall for them if you are not on your guard.

This wasn’t a text and wasn’t from Hermes

I think I know what it is now.

Will have to pay to get it but not sure it's worth £1.50. It's from work. We can claim it back on expenses but that seems a bit tight!