To wonder how Kate Hudson sleeps at night (Fabletics)?

[evenmoreforthemoor]

Yet another friend duped by Fabletics and their offers.

It relies on busy people, usually without much cash thinking that their offer is too good to be true before they find out a few weeks later that another £44 has gone out of their account and that they actually signed up to a subscription for leggings.

It's just such a seedy way for someone who is already well off, who lives a pious yoga/spiritual life splashed all over Instagram, to make more money.

I've just looked (on my phone) and it it absolutely clear that it is a subscription.

@vanillandhoney

They say that because the VIP membership is not 'opt in' that The practice of automatically charging every month for something you don't want is known as Inertia Selling and is unlawful under UK Law (Consumer Protection from Unfair Trading Regulations 2008 as amended)

But ALL subscription services work like that. It's not unique to Fabletics. Netflix, Prime, NowTV, gyms - they all work on the basis that you sign up and pay each month unless you change your mind and cancel.

Companies can't just go around cancelling people's subscriptions or memberships for no good reason!

The others require you to actively 'opt in', whereas Fabletics doesn't. It opts you in itself. Hence why it is felt to be unlawful.

For example - if you just wanted to buy two pairs of leggings that together would cost £24 in the VIP deal, but you didn't want the VIP deal, you have to actively opt out of VIP.

What that website says (and it seems TRading Standards are in agreement) is that this is unlawful.

Yanbu.
No one needs that many leggings. I run and work out a few times a week and mix three old-ish pairs. I probably buy a pair every 18 months.

Nah @NoPainNoTartine. I call them obtuse not because they don’t agree with the OP, but because refusing to acknowledge that selling leggings on subscription is done cynically to get the cash of unused subscriptions is in fact being obtuse. Or I suppose naive. Or a few other ruder words I won’t throw around!

@evenmoreforthemoor

If you go via a mobile the landing page is just lots of leggings. If you click on a pair of the 2 for £24 leggings the VIP price is crossed out. The only place you see anything about the joining the VIP thang is in your shopping basket where it's in a side bar.

I would have seen this, and I know enough about Fabletics to not sign up. But she's pretty naive and doesn't buy off the internet often.

As I said before - it's shitty to make your money off (possibly naive) people who don't actually want what you're selling them. I couldn't draw an income from that.

Maybe I'm too nice?!

You mean right here where it talks subscription?

On the landing page?

@megletthesecond

Yanbu. No one needs that many leggings. I run and work out a few times a week and mix three old-ish pairs. I probably buy a pair every 18 months.

YOU don't need them. Is it that hard to understand that not everybody is the same?

According to my DP, no one needs that many shoes or clothes either. Jury is still out on this one. And he owns ever more trainers than I do!

You are taht friend, OP, aren't you?😂

@LovePoppy

RTFT

That's not the page I get. Like I said before, possibly because I have been on their site once before - this is the page both myself and my friend get when we got to Fabletics. It's this way that she ordered from them. The only mention of VIP was on the shopping basket page and it's an 'opt out'. She didn't see it on this page a d it's not obvious anywhere else - not the way we are able to access it.

Surely choosing to sign up is opting in?

@SchrodingersImmigrant

You are taht friend, OP, aren't you?😂

I don't know what that means?!

We've all been on their site at least once now.

I ended up with £220 accruing and my choice was to spend it on 10 or so awful 'outfits'... they wouldn't let me buy individual pieces, and wouldn't refund a penny.

You didn't check your bank account or emails for 5 months?

I save my ire for any and all celebrities who peddle financial products they don't need to the little people.

Looking at you especially Ant and Dec and Carol Vorderman.

(I excuse David Mitchell on the grounds that it's only a voice over for Royal London, and they don't charge the consumer)

@LovePoppy

Surely choosing to sign up is opting in?

I guess not if you don't realise that's what you're doing - hence why opting in rather than having to opt out is the lawful of the two.

[quote evenmoreforthemoor]@LovePoppy

RTFT

That's not the page I get. Like I said before, possibly because I have been on their site once before - this is the page both myself and my friend get when we got to Fabletics. It's this way that she ordered from them. The only mention of VIP was on the shopping basket page and it's an 'opt out'. She didn't see it on this page a d it's not obvious anywhere else - not the way we are able to access it.[/quote]
Yes it's probably because you already have an account, already went through the previous steps. Again ,not the website's or the business' fault you saw it at one time and then you forgot about.

@FitterHappierMoreProductive

And over 1/5th of all their reviews on trust pilot are poor or terrible, says it all.

Yes. It says that over a fifth of people don't read properly.

Looks like you’ve signed in before? I’m sure at one point the landing page was there with all the obviousness.

It’s not their fault she didn’t remember or read it then

@RaspberryCoulis

I was a member of a music subscription thing in the 80s - that long ago there were no websites and they'd write to you each month telling you what the album was for that month. You'd tick the yes/no box on the postcard and send it back.

Was it Britannia ?? I did that one and I would always forget to send the slip back and end up with a random album lol !!

I haven't moved past this step so I always get the original home page when I go to their page. Log out (clear cookies)and then try again. You'll get the original page.

OMG Thank you. I didn't know this was a subscription and was waiting until gyms opened again before I ordered my two reduced price ones! Unsubscribe to the emails asap!

[quote FitterHappierMoreProductive]@vanillandhoney

But the reason fabletics is using the subscription model is specifically to get cash out of people who don’t use the subscription- it can be the only reason. Very few people act want leggings all the time. Unlike Netflix (which is massively cheaper incidentally), where people usually would sign up wanting a long term service.

Fabletics is clearly cynically a subscription service, not because it makes any sense for the product being sold.

And I notice none of the fans address the literacy issue?[/quote]
I've never bought Fabletics so I have no reason to defend them. I get my leggings from ASDA 'cause I'm cheap

As has been said, loads of companies use subscriptions - just because Fabletics is more expensive, doesn't mean it's more unethical than any other company out there.

If you sign up to a subscription of any kind (be it leggings, the gym, veggie boxes, Netflix - whatever) - you're signing up to paying a monthly fee to that company. Don't want to pay the fee? Cancel your subscription. If you don't cancel, that's hardly the company's fault!

It may not make sense to YOU for leggings to be available in subscription, but others may want to use it. I don't see the point in paying for Hello Fresh, but that doesn't mean I think the company is immoral or unethical for existing in the first place!

@RaspberryCoulis

Or can’t read as well as they’d like? But who cares about them, right?

I figured it out. It's because you are already signed into your account. We aren't

It literally tells you ON THE FIRST PAGE. It doesn’t matter if you’ve signed in before or whatever, it means you once had that first page, where it is clearly explained, and didn’t read it.

Yet another friend duped by Fabletics and their offers

Do you and your friends not tell each other much then? You're implying that at least three pals have bought from Fabletics and consider themselves 'scammed' yet none of them appears to have warned anyone else about it.