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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

What to do with neighbours parcel?

155 replies

CallieCat19 · 01/11/2020 09:04

So I took in a parcel last week for our neighbour a few doors down. I waited a few days to see if they would come and collect it but they didn’t. So I assumed maybe the courier didn’t leave them a note saying where it was so have tried to drop it of to them. Weve been round and knocked four times since. I know they are in as the lights are on and their car is outside but no one has answered the door. One time My partner knocked he said they were stood right in the kitchen so he could see them but they still ignored him knocking the door.
I tried again a few days ago and when no answer left a note saying we had their parcel and to please come and collect it but still nothing,
I’m not sure what to do at this point, keep trying? Send it back? Leave it outside their house?

OP posts:

sonjadog · 01/11/2020 10:10

I would also dump it on their doorstep with a note saying you had tried to deliver it in person but they didn´t answer the door so here it is, dumped for everyone to see. And then I would think no more about it.

Eckhart · 01/11/2020 10:15

Put it on their step with a note to say you've knocked etc, and that any further parcels you get for them will be put on their step straight way. Then do your best not to receive any further parcels for them anyway.

You need to absolve yourself of responsibility for this, ongoing, and not just for this particular parcel.

Kseniya · 01/11/2020 10:16

they seem to be in a big panic and think that you are some kind of bandits, just leave it at home. you left a note - it didn't help. or try to contact the sender of the parcel through the courier, if possible

JaffaCake70 · 01/11/2020 10:21

@Nottherealslimshady

I'd put it in a cupboard somewhere out the way. They know you've got it so it's their problem.

This.

You've already gone too far out of your way. They are very rude, they know you have the parcel. Stick it somewhere out of the way and forget about it.

DogInATent · 01/11/2020 10:22

Phone the courier company, they haven't fulfilled their contract to deliver the parcel (leaving with a neighbour is a convenience, not delivery). Explain that the recipient has ignored four attempts by you to deliver the parcel, including occasions they were visibly in the house. Give the courier 7 days to collect the parcel from you. What they do with it is then up to them.

Don't just leave it on their doorstep.

bakereld · 01/11/2020 10:24

Wow, you've been really patient OP.

If I ever get asked to take NDN's parcel in, I sign for it then leave it on their doorstep. I don't particularly want any close contact with them, and they're usually in but just don't answer the door to the parcel man! I find them very odd.

I'd just leave it on their doorstep OP, they don't seem particularly bothered.

BlueBrian · 01/11/2020 10:25

Contact the courier company and tell them whats happened, do not leave outside their house or just dump it, if it's reported missing, the courier company will come for you if you signed for it.

CuriousaboutSamphire · 01/11/2020 10:25

If you have a shed, a space in the back garden I'd just stick it there and forget about it. Or drop it over their garden fence, if there is one!

Or just post them a note saying they get it today or you open it to find paperwork on where to return it!

MusicWithRocksIn1t · 01/11/2020 10:25

Call the courier. Get them to collect it again. I wouldnt be bothered with neighbours being so rude

DreadingSeason2020sFinale · 01/11/2020 10:26

@ILoveYoga

Personally, as the neighbour is ignoring all your attempts to deliver the package, if there are markings in the package indicating where it has come from, I would contact them (phone but certainly follow up in email to have written record) that your neighbour is ignoring all attempts to deliver it, including leaving notes through their mail slot, so you would like for them (seller) to either Collect or send you a tracked shipping label so you can return it

Further, that if you don’t hear from them within 10 business data, you will mark it return to sender and drop off at post office.

Give a copy if this communication to your neighbour through their letter box.

I’d also go so far as putting a laminated notice next to your bell that you don’t accept packages for neighbour at house #

I agree with this. I would let the company know ASAP that the recipients are reusing to accept the parcel. This should stop them being able to claim a refund or replacement from the company. --

My SIL's packages often "go missing" if left on her doorstep by couriers.
Well, that's what she claims when she's calling up for a refund due to "losing faith with the company" and refusing to re-buy with them until she does. And if a refund is refused and they resend the items? Many store allow you to exchange items in store with no receipt.

I would be really quite mad at someone who could see and hear me trying to get their attention and they just ignored me. I don't give a flying fuck if "it's my house why should I open the door?" I just think you're rude and lacking any manners.

Hiddennameforever · 01/11/2020 10:27

I always take a parcels for a neighbour who lives opposite but he started taking the piss now.
He did not pick up few times, only after I saw them on the street and told them I got their parcel.
He told me that he has no space in his house and it suited him me to have it in my house.
What a cheek! So no more parcels taking.

IamtheDevilsAvocado · 01/11/2020 10:28

Do the stuff which has least amount of hassle for you.

It's very rude behaviour from your neighbour.

I suspect if you don't get rid of it now, they'll use lockdown to avoid collecting it. (I wonder if it's an easy Christmas present? That they're hoping you'll store for them?!).

I'd give them one last chance.

Write a note sonethinkg like...

Dear neighbour,

I received this pack from Amazon? on date, this is now x days ago.

I have tried four times to deliver this. I have also left x notes through your door. Yesterday you were clearly in and no one came to the door.

Please collect this from our house at number x, TODAY.

If this is not collected by then, I will be making efforts to return it.

The lack of collection by you is completely ubreasonabke. In light of this, please do not use us as a storage service again.

Best wishes,

TAKE a PIC of the dated letter.

If no response, ring the delivery people tomorrow and get them to collect /arrange to drop off... But only if it is on your way somewhere else...

TroysMammy · 01/11/2020 10:29

If they were at home isolating they could have taken in their own sodding parcel. I'd leave it outside, your home is not a parcel depot.

Singinghollybob · 01/11/2020 10:31

I'd contact the courier to say its undeliverable and to collect to return to sender. I wouldnt be going to any more effort knocking and leaving notes.

SchadenfreudePersonified · 01/11/2020 10:32

It is their word against yours.

Leave it on the doorstep. If it goes missing, or they dent taking it in, insist that you knocked, they opened the door and you handed it to them with a cheery smile.

They are twats,

SchadenfreudePersonified · 01/11/2020 10:32

*deny, not dent

LagneyandCasey · 01/11/2020 10:34

Time to stop worrying about this. You've been patient enough.

If it's not too big put it in a bin bag and leave it outside their door a put a note through the door saying you've tried multiple times to get the parcel to them but you now can't hold onto it anymore. Take a photo of the parcel and the note if you're worried you'll be liable somehow if it goes missing.

Krampusasbabysitter · 01/11/2020 10:35

Keep it, it's yours now!

DreadingSeason2020sFinale · 01/11/2020 10:37

For those people who don't open doors when someone knocks yet you can be seen inside, what would happen if you couldn't get your parcel from a neighbour because they're doing the same to you? Just rudely standing there watching you knock? I must admit, if the parcel wasn't huge and an inconvenience I would be tempted to do that.

Fatted · 01/11/2020 10:37

Just dump it on the doorstep OP and be done with it.

I'm surprised the courier left it with you. Parcel Force and even the shit show that is Hermes refuse to leave parcels with neighbours in our street.

Nikori · 01/11/2020 10:38

On a day they are definitely in, put it in a bag and hang it on their doorknob and walk away.

RoseGold7 · 01/11/2020 10:38

Really rude behaviour! If their lights are on then I’d post a note through the door saying “parcel arrived on x and we’ve knocked on your door on 4 occasions when you were at home. We have left the parcel outside.” Take a photo of where you left the parcel and then forget about it.

smokefire · 01/11/2020 10:40

was too kind before with a neighbour who left parcels for days before collecting, until i noticed delivery instructions on one stating "if out leave at smokefire" Refused every parcel since and the CF had the gall to complain to DP about how we weren't being neighbourly.

Agree send it back and refuse all future parcels

PinkiOcelot · 01/11/2020 10:52

I’d just shove it in a cupboard now and forget about it. If they ever come for their parcel, just say what parcel and shut the door.
I wouldn’t be chasing them anymore or ringing couriers.
CFs.

Noitjustwontdo · 01/11/2020 10:57

My former NDN did this. I went around about 5 times to try and drop it off and I knew he was in because his car was in the drive and he never walked anywhere. In the end I just gave it back to the postie, explained that I’d tried to drop it round but he ignored the door every time. I considered leaving it on the doorstep but didn’t want to be liable if it went missing.

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