Care decisions made by a multi-disciplinary team tend to be better
It is mostly cheaper which is what this is mostly about.
Multi disciplinary team when organising a mix of services around home care, enduring care makes sense. However somebody not appropriately experienced doing a screening checkbox exercise is not care, nore is it treatment - its just a barrier to keep costs down.
[being called 'mum' would be and less odd to the child than calling them Brenda!
This is nonsense. Children know their parents have names - were you born in some quaint northern satire where adults in the family refer to each other as "Mother" and "Father"? Confused the hell out of one of mine first time it happened.
Many jobs are hard work and require engaging with large numbers of people. I can't think of any where the service providers persist in addressing you by their choice of term even after being politely asked to use a name.
This is the same level of nonsense which excuses people who insist on calling me Mrs his initial hisname after being asked not to so do so, or employers who used to call the tweeny "Dorothy" because they didn't care enough about the recipient to learn the name.
These small things do matter. The small behaviours engender and reinforce a culture which really doesn't help either side. When I look back over my experiences taking children for medical care its notable to me that those who addressed me by my name or actually asked how I'd like to be addressed were also those providing more effective care and treatment.