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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Asked to move back ..aibu to be annoyed?

260 replies

simdd · 11/06/2020 12:42

I went to Morrison's today.
I'm stood in the queue for the deli counter.
She shouts for my turn so I go over
(Obviously I cant see what I want,so before I order I look at the items )
I'm stood back (not right next to the counter)
She shouts .."can you step back "
(Bare in mind she's behind the deli counter and the counter is quite wide outwards)
So I say "I am back,I'm trying to see what I want to get "
Step back further and block the aisle now ..
Then she throws my meat on the counter.
I go to pick it up and she pipes up again
"I did ask you to step back"
So I reply .."how the hell am I meant to pick it up from on top of the counter without moving forward"
Aibu to think people are getting a bit stupid here and not using common sense.

OP posts:
vanillandhoney · 11/06/2020 15:04

Totally agree with you - people are being absolutely ridiculous. Especially because every shop seems to have a different system so what's right in Morrisons could be totally wrong in ASDA.

happysunr1se · 11/06/2020 15:05

I had something annoying yesterday at m&s.

There was no queue outside the shop. I had picked up a trolley, I was 2 steps outside the entrance, but approaching from the trolley park which was the opposite side of the entrance to the "queue here" markings (which were empty) when someone jumped out of the passenger seat of a slowly passing car and ran to the front of "the queue".

I was now 1 step away from entering the shop, but I stopped, looked at the woman and she looked at me.
I waited to see if she wanted to go first but she continued just looking at me, so I start to walk my trolley through the door. Then a member of staff walks over and he says "excuse me, the other lady is first" and so I reverse out the entrance and as the other woman now goes in I catch her and the security guard exchanging eye rolling gestures!!

The shop was empty anyway so I went in literally 1 second after the other woman but seeing her and the security guard rolling their eyes like I was some notorious CFer really pissed me off.

This was an outstanding travesty of justice on several levels and affirms my feelings that most people are arseholes.

I used to enjoy food shopping

DivisionBelles · 11/06/2020 15:20

We got reported to the manager at Aldi a couple of weeks ago. Saw a friend outside and were having a suitably socially distant chat outside, well away from the entrance and trolleys and another customer and his wife got the hump because he had to walk past us to get to the entrance. The passing distance was well in excess of 2m. So he shouted at DH, who unfortunately called him a dick and it all got a bit ugly. They were both wearing gloves and FFP3 masks so were obviously the over vigilant type. I hate confrontation so I made DH go to the shop next door while I did the food shop.

PolkaDotsPolka · 11/06/2020 15:24

I had something similar in superdrug. I was standing on the line while she scanned my items, from behind the acrilic screen. She then yells at me that I can't be on the line, I have to be well behind the line at all times. She then finishes scanning my items and tells me to pay with contactless...my arm isn't 2 metres long, so I'm not sure how I'm supposed to reach the machine without crossing the line?!

Soubriquet · 11/06/2020 15:27

It really looks like some people h e lost their common sense really hasn’t it?

I’m deaf, so would need to be close enough to lip read and hear what little I can.

I’m short, so would need to be close to be able to reach the checkout for packing my items, and paying for them.

It’s not like I can magic them there. Or walk out without paying

Etopp · 11/06/2020 15:30

It's impossible to get it right. You work out what is acceptable in one shop, and then apply it to the next shop. There, someone shouts at you because you're doing it all wrong.

Confused
ToriaPumpkin · 11/06/2020 15:41

I have been to the same branch of Tesco three times recently. They've got a queueing system and lines and arrows and for the most part it's been fine.

But every time I was told off for the way I unloaded onto the conveyor belt. Once I was too close, once I was in the wrong place (trolley behind me because how the fuck else am I supposed to lean in and get my shopping?) and once I should have known to step forward instead of waiting at the line as I'd been told to previously. I am firmly in the camp that this was a necessary precaution but I can't wait for this to be over.

simdd · 11/06/2020 15:49

It's just all too much isn't it.
My friend also got wrong in wilkos for being over the line whilst putting her shopping on counter (but she doesn't have super long arms so don't know how they expect you to reach over without crossing the line)

OP posts:
ememem84 · 11/06/2020 15:49

Similar here. Went to garden centre to grab some things for garden - parasol plants soil etc. Had a huge trolley. Was told to leave trolley on the line and the person would scan things in. Fair enough. I then had to back off to about 2m away from trolley so scanning could happen. Went to pay and use my card. The lady advised that I could only do contactless (which I couldn’t because I was wayyy over the contactless limit). Then I asked how I was meant to get to the machine. Because I couldn’t reach it. Contactless she said. Use contactless.

I pointed out that it doesn’t work from a distance. She was getting really irate. So I walked away and left my stuff.

ToriaPumpkin · 11/06/2020 15:50

Oh, and there was the time a couple of weeks back I went in for a prescription. Pharmacy was empty, but I waited at the door to be allowed in, I waited at the line to be asked for my name. She went to get my prescription and I walked forwards towards the dispensing area. There are perspex screens on each desk and all members of staff have visors and I wear a mask in shops.

Please go back behind the line, she snaps at me. So I did. She then asks me to confirm my name and address before handing my prescription out, necessitating me walking forwards and taking it from her. Not even picking it up from the counter. I then followed the arrows past thw dispensing desk, where the pharmacist spotted me and asked how I was and I stopped for a chat with her for a few minutes (which the woman serving me joined in with) before moving off again and leaving the shop.

AintNoMaryPoppins · 11/06/2020 15:53

Yes there's a woman at my local pets at home like this. She leaps back dramatically when you place your stuff on the counter (despite her wearing a mask and there being a big plastic screen between us) and won't come forward to scan it until you move bloody miles back.

Springersrock · 11/06/2020 15:53

The shops themselves seem to change the rules every time I go in there

Every time I’ve been in Sainsbury’s over the lock down I’ve seen couples and families in there shopping together.

Last week went to Sainsbury’s, we needed some shopping and I needed to go to the pharmacy. It takes forever to get served at the pharmacy so DH and I went together - he was going to do the shopping while I went to the pharmacy and we’d see each other back at the car

To start with security guard wouldn’t let us both in, I explained so he decided it was ok, but, I had to wait while they let him in first, then when he was suitably far enough away, they let me in but warned me I had to stay away from him the whole time and would chuck us out if they saw us together.

As I walked into the shop, I walk past the queue of people waiting to leave and there are loads of couples and families all standing together. And loads of couples and families all together all over the shop. I was a bit Confused

lazyarse123 · 11/06/2020 15:56

I work in a co-op and it is very difficult as we only have 3 aisles so trying to make it work is a nightmare. We also have a post office in store and can only have 5 people in store at a time and the number of people who try to push in because "I only want the post office" is mind boggling. The urge to scream "it's 5 people in the fucking building, we're really not doing this to piss everyone off We are trying to keep us all safe. We don't make people stand 2 metres away from the till cos we can't reach either.

Legoandloldolls · 11/06/2020 16:00

OP that's really rude. And bonkers. I would have just stood 2 metres back from the counter and asked her how to correctly retrieve my items. Or just waited blank faced to be told. Actually I'd walk off....

Each shop is different. One Sainsburys I have been in only has arrows in one direction so everyone would be trapped by the back door unable to get to the entrance. One only has arrows in the first few ilses.

I only go late at night after 8pm when it's no queuing.

I also need some more clothes for the kids but I'm not suffering yet another rule book to get into the shopping centre and then each shop.

I was thinking I might only buy clothes each season now or three times a year. Shopping wont be enjoyable for ages and I used to love shopping too.

Waitrose has been the best experience so far. Possibly because it's less rammed. They dont have dividers between each till like Sainsburys and Aldi either. Its quite so they shut every other till. It felt civilised and almost normal

simdd · 11/06/2020 16:02

Is anyone going to attempt primark in the near future?
I only buy socks and pjs and underwear from primark oh and bobbles.
I don't think I dare go for a while (imagine the queue and the bedlam )

OP posts:
simdd · 11/06/2020 16:03

@Legoandloldolls I'm not sure if she expected me to levitate and reach my corned beef Grin

OP posts:
Linnet · 11/06/2020 16:14

My local marks and spencer doesn’t have arrows on the floor. It has stickers saying stay 2m apart but no arrows, so everyone just goes up and down aisles anyway they like, being polite and waiting for others to pass them etc. It’s very civilised.

Our local Asda were employing separate security at the start and one time my dd and I went together and we were told that on this occasion they’d let us both in but not in future. We had both been in previously and nobody said anything and no one has said anything since, loads of people go into the shop in two’s. We also don’t always follow the arrows, I am not going to walk up and down aisles I don’t need to go to just because the arrow says so, it would mean spending longer in the shop than I need to. if the aisle is very busy then I’ll wait and go back or if what I need is at the end of the aisle where the no entry sign is, I’ll go and grab it, nobody has ever said anything to me.everyone just uses their common sense and stays away from other people and waits to get their items if there are people in the way.

The Tesco we sometimes go to lets two people in at a time and again nobody bothers if you go up an aisle the wrong way. The other Big Tesco in our town though are very strict on the one person only and you get shouted at for going the wrong way in an aisle.

EnlightenedOwl · 11/06/2020 16:26

The only place I've been is the pharmacy and it's only 2 allowed in last time the other customer shouted at me I was stood in the wrong place Then he leaned round the assistant's perspex screen and he got told off Grin seriously not going anywhere as it is atm

simdd · 11/06/2020 17:49

It makes you want to hibernate till things get back to normal (whatever normal might be )

OP posts:
LadyofTheManners · 11/06/2020 20:08

It has become ridiculous.

DH and I hadn't been shopping together for ages and ages, mainly because you weren't meant to.

But by about a fortnight ago I had enough of him being dense and forgetting half of what he was meant to get, I also like to meander when in Aldi due to them always having different stuff in the middle aisle of tat which he would totally bypass.
So I went with him. We checked it was fine. Guy letting people in we've seen in store for years now so we had a socially distanced chat while we waited our turn.

The second we get in we got pounced on by Mr OTT shop worker. No distancing at all.
"Are you shopping together, you must only have one basket or trolley and you must not walk together one on one side of the aisle one of the other or we will ask you to leave". Seriously, it was like verbal machine gun fire he barely paused for breath. Considering DH had a trolley and the baskets were in the main entrance it was obvious we weren't getting two of them.

So all the way round, we couldn't walk together. Instead of walking behind or in front of the trolley like I usually do, I had to walk on the opposite side of the aisle and lob things across to the trolley. It also meant we both got in other shoppers way.

Once round the next aisle I said fuck it and walked behind DH. At which point, OTT jumps out again and threatens me, making a holy show of all of us. Another couple said to us what a tosser he was and it was daft to socially distance couples shopping together but he was everywhere.

He was like Robbie Rotten from Lazy Town. I actually remarked as much to DH who laughed and agreed.

We got to the till, it was one queue and you got called over by the lovely till staff. All working well until, yep, OTT comes bounding over bitching as we are queuing together, starts threatening us and two other couples he will "remember us" when he is on "patrol" and will not let us in.

We would've made it impossible for other shoppers to get up the aisle the way he suggested.

When we got to the checkout the girl who was someone else we knew of said she was so sorry, he was so cringe worthy and someone would end up clouting him if he carried on. She said he had been winding staff up all day, he wasn't even managerial! Just took it upon himself on his shift to be Covid Patrol and that was what he referred to himself as.

As we were leaving, a guy was shouting at him to fuck off and telling him what a tosser he was. He hasn't been in there since and we're not banned 😂

I get this is really difficult for stores to manage but Christ. We now know who was the one running to teacher to tell on others. He was the worst at social distancing as well (they always are).

As for Primark. Hell. No. Nope. Nah.
My 13 year old wants me to take her but it's just a big old ball of nope. It'll be like Christmas sales on steroids. Both mine need clothes badly due to growth spurts but they're barely out and no one genuinely cares where I live, I've seen late 30s early 40s woman walking round in pajamas and leggings, no one has any fucks left to give at this point.

GabsAlot · 12/06/2020 00:38

that jsut makes no sense you cantwalk in front of someone youre with-what difference does it make

bumblenbean · 12/06/2020 00:44

Absolute madness.

I don’t envy people working in shops atm but unless you’ve got go-go-gadget arms I’m not sure how you’re expected to pick something off the counter without stepping forward? Hmm

Kaathesnake · 12/06/2020 01:00

I had a ‘charming’ young man in Morrison’s, on the self-checkout, who had to come and authorise something... I stepped back out of his way... and he glared at me and said loudly ‘Get away from me, you’re too close’ I was 😱...wow!! I actually said ‘you should be so lucky - if I go any further back , I’ll be holding hands with this lady here’ (lady at till behind us)
He stomped off... to go and chat to a group of his mates who’d just wandered in..🤷‍♀️
There are ways of speaking to customers... that wasn’t one of them!!

KatherineJaneway · 12/06/2020 06:46

Our local Tesco has confusing arrows. So first two aisles have arrows in the same direction so you have no choice but to go against the arrows to get to the second aisle.

almalm · 12/06/2020 07:12

I think a lot of people are showing their true colours since corona. I'm in another country and we are much further out of lockdown than the UK but it's the same here and it's not pleasant.
I know it must be a strain for people in shops who have to get customers to abide by the rules, but there is never any excuse for rudeness as described in some of the examples here.
Where I am, no one is taking any bloody notice of the social distancing rules any more and it's back to getting a trolley shoved up your arse or someone breathing down your neck at the checkout. I politely asked a woman to stand a little further away from me yesterday (and I promise I was polite!) and she started huffing and tutting at me.
I worry more about the direction society is going in than the virus. It was always there bubbling under the surface but now this unpleasantness and bossy behaviour ingrained in a lot of people has free reign to come out.

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