See, I nearly posted on here to ask for help about this very thing, last week, but chickened out.
But, in this case OP, I am your Mum (I'm not really - I'm nobody's Mum, and that could be part of the problem!).
I can see that the way the World is going, DH and I need to get smart phones to do the parking payments, track and trace Covid 19 app etc etc.
We have bog standard mobiles, we can text, we can send photos (though we rarely do), but I have no clue how to go about getting a smart phone.
How does it connect to the internet?
Do I have to have a mobile contract with someone to do that? Or, can we pay as you go?
Is there an idiots guide I could read?
Can we get one with big buttons as we're rubbish at the swiping business and texting with little buttons.
The thing about technology for some of us, is, we get a piece of kit and it works for us so we quite happily use it for 25 years or so, then, when it breaks down we discover they don't make that any more and everyone now uses this, but we don't have a clue!
Help!