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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be unimpressed with this substitution

372 replies

Corrag · 02/05/2020 10:43

I know these are difficult times but FFS Sainsburys! If I order a box of wine and it's not available, surely you should sub it for another box? Or perhaps 3 bottles so it's a similar amount. Not a single 18.7cl bottle. It's neither use nor ornament!

OP posts:
Thread gallery
7
Weebleonaworkout · 03/05/2020 19:46

😆 Oh I feel your pain! I stopped ordering from them about 6 years ago as the substitutions were ridiculous. Once I ordered a dark brunette hair dye and was sent peroxide blonde. The driver apologised shaking his head and I'd ordered a pack of avocados and got a bag of conference pears. I mean you'd have to be a bit of a numpty surely to do that wouldn't you? Like I said, I stopped using them in the end as I always ended up at the store anyway. It defeated the whole idea. I have been using Tesco since then (other supermarkets are available) and have never had a stupid substitute.

bloodyhellsbellsx · 03/05/2020 19:48

I think some people on here have got lost on their way to the covid gloom and doom boards!

I didn’t realise you could modify what substitutions you get! I have had some good ones tho that balance out the bad ones. My DH still laughs that we got femfresh instead of bubble bath as in his words ‘the ASDA people obviously knew I needed it’ 🤣🤣🤣

TSSDNCOP · 03/05/2020 19:48

I once ordered factor 50 suntan lotion for DC.

Got 2 bottles of F25.

The driver was Hmm

FaveNumberIs2 · 03/05/2020 19:49

You know there’s a check box where you can say “please don’t substitute out of stock items” ...

hoxtonbabe · 03/05/2020 19:54

@TSSDNCOP

Well it added up to F50 🤣 what more do you want??Grin

bloodyhellsbellsx · 03/05/2020 19:55

Ah still lurking @FaveNumberIs2 yes I am aware of that, but I actually ment when you can specify what substitutes you would be willing to accept, but thanks for your input..

Weebleonaworkout · 03/05/2020 19:57

@Villageidiots I can assure you I have certainly not made mine up. These are hilarious and I'm giggling very much. Whilst some may be written just to amuse, I do quite believe most of them. Perhaps staff have got a guide to follow but I'm quite sure my ' pickers' hadn't followed it.

Rosspoldarkssaddle · 03/05/2020 19:59

Asda delivery friday. Ordered salad stuff including a cucumber. They substituted our avocado two pack for another two cucumbers.
Me thinks their picker was on autopilot.

Trudij123 · 03/05/2020 20:06

@hoxtonbabe honest - they did...

Originalyellowbelly · 03/05/2020 20:24

I called sainsburys to complain about my missing loaves that I had paid for, they said they would issue me a voucher for the cost. Just checked and the voucher is for £2.25, the bread cost £2.70. DH had to drive 10 miles each way to get replacement bread from our nearest shop, I've a good mind to ask Sainsbos for the petrol money!

ElizabethMountbatten · 03/05/2020 20:28

This reply has been withdrawn

This has been withdrawn by MNHQ at the request of the OP.

Villageidiots · 03/05/2020 20:30

Thanks for all the additional msgs, esp those who've called me 'hun'. Please do check your grammar when messaging as the errors are irritating. Your/ you're, their/ there. Not really so complex but please do ask if you're unclear. As I said at the outset, it's been great for comedy value and we all know the truth! Lol!

doghairismyglitter · 03/05/2020 20:59

Oh Victor Meldrew. Stop pissing on other people’s chips when they’re trying to have a light hearted giggle.

BeforeIPutOnMyMakeup · 03/05/2020 21:13

@Rosspoldarkssaddle Great so any salad item they can't find they sub with a fecking cucumber.

browneyes77 · 03/05/2020 21:19

@Villageidiots It’s quite ironic that you’re asking people to check their grammar, when you clearly struggle with reading and comprehension skills.

Several people, including the OP, have posted screenshots of their supermarket delivery invoices, showing the substitutions. Clearly evidencing that they are not made up stories.

So, maybe it’s best you come off this thread, as right now you’re very much living up to your name and making yourself look quite stupid.

Corrag · 03/05/2020 21:19

Right folks, I'm going in. Don't wait up, this could get messy.

To be unimpressed with this substitution
OP posts:
Mumgonenuts2020 · 03/05/2020 21:21

The new thing is if there is no stick available when you go to checkout and you don’t remove it, the item arrived.. I. Ow have three bottles of non alcoholic wine and no eggs as I removed them thinking they were out of stock
😄😄 Human error on my part 🌈

TheTigerKing · 03/05/2020 21:27

My friend once ordered newborn nappies and got sanitary towels!

Darkstarrheart · 03/05/2020 21:28

Eight years ago (so they can't even blame covid) I ordered a birthday candle set from Tesco and received this ...

To be unimpressed with this substitution
Darkstarrheart · 03/05/2020 21:31

They (Tesco) also replaced a chicken joint with one chicken curry!
More recently though I ordered a box of lager and got no replacement - now that really did upset me! Sad

Bikkigirl · 03/05/2020 21:35

My best SAinsburys substitution was a pack of 10 Wispas for a pack of 4 Wispas...only we got charged for 651 of them.... and charged £1600 for the privilege...AND they didn’t even deliver them. Also had broccoli substituted for a lime....on what planet does that make any sense...I suppose they are both green...

copperoliver · 03/05/2020 21:43

That's the only thing I don't like about Sainsburys their substitutions are weird, if you order say 3 two litre cokes you should get 6 one litres if they haven't got it but no.
I ordered some on the vine tomatoes before lockdown they didn't have them, they sent me a tin of tomato soup. 🙈. X

FelicisNox · 03/05/2020 21:46

YANBU

Thankfully we have a wine delivery service in my area.

Dontpeeonthecat · 03/05/2020 21:50

I once ordered cat food and was sent puppy pads instead! Another time I ordered lasagne sheets and was sent spaghetti.
Today I recieved Quark instead of cream cheese.
This is all from Tesco.
I find that now, if I am super bothered about a certain product I will leave a note saying eg "sub for any other lasagne sheets". I think it brings it to the packers attention rather than the computer suggesting something silly

RandomGirl · 03/05/2020 21:51

Oh my god - I’d be fuming. Just give me some bloody booze!!