To be annoyed they wouldn’t sell the false nails to me?

[RhodaCamel]

Dd (12) and I have just got back from a shopping trip.
We popped into B&M, I purchased a few bits and dd had chosen some body butter and a pack of false nails for herself. She was purchasing them with some pocket money so I made my purchases first and paid up and dd popped her bits in the conveyor belt so she could pay for these bits herself.
The lady at the till looked at dd then called over the manager. I was stood next to dd and asked what the problem was. The manager said she needed proof of ID to show if dd was over 14 (no label in false nails stating this). I said ‘She is 12, is it because there is glue in the pack?’, they said yes and I said I understood, no worries I’ll buy them. The manager came back with ‘No, I can not sell them to you as your daughter is standing with you and we know they are for her’, wtf!! I then said ‘Well, that’s ridiculous but ok. I’ll sent dd back to the car and I’ll go back round, pick up a new pack of nails and pay for them myself’.....’No, we won’t sell them to you today as we know they are for your dd’!!!!!!
WTAF?? I totally understand there must be rules, regulations and policies to safeguard vulnerable people etc but is this not taking it to a completely new level, FFS!!

Maybe they class it as a volatile substance lol

I also had a similar event about 5 years ago. Christmas holidays and was going home from work and had collected DD then 19 from a friend's house on the way. Going past our local Coop where we are both very well known (we live very rurally and everyone knows everyone) I asked DD to hop out and pick up a few bits, including a bottle of sherry, because the tiny car park was full and it was illegal to park on the road and as I was driving at the time... Long story short she didn't have her driving licence with her but had bought alcohol there so many times before and everyone knew her and knew she was at uni etc. etc. Unbeknownst to us they'd recently been caught selling alcohol to an underage customer so had tightened all the rules so when she came back and told me this I went about a quarter of a mile up the road to where I coukd park legally and walked back to pay. They wouldn't sell it to me. The supervisor was called who had a child in the same school year as DD and whe therefore KNEW she had to be over 18 AND knew that DD doesn't drink (her friends used to tease her until she passed her driving test then she was suddenly very popular indeed) Still the answer was "no". Rules is rules

@Vynalbob there really is no teaching stupid is there?

They are not being jobsworths they are following the law. You're an ignorant, immature child of you behave like that because someone is following a law that they didn't write in order to retain their job.

Is your name Karen by any chance?

Geez grow up.

Sorry but the law is the law. Its the same as selling you pack of cigarettes when they know you are giving them to a kid. Solvents can and do kill and nail glue has a high voc.

I had to do the same with games with 18 ratings. Parents would scream at me and demand to buy it instead and I would refuse because the child shouldnt be having it - some only 7 or 8 (pretty sad when a shop worker is taking more responsibility for a kid than a parent). The seller is responsible legally and can be prosecuted for selling an item to or for an underage person.

YABU

They’re only doing their jobs.

You say you understand there are rules "but".

No. No buts. Those are the rules.

It is not one rule for you and one for everyone else.

they are correct in doing that i work in retail and we have same policy

Why would you put false nails on a 12 yo girl?

Get her some nice nail varnish

This happened to me when I was 25 with my mum and fancied a scratch card as a silly one off thing. They point blank refused to serve us 😩😅

Vynal bob I work in a store and people like you are the highlight of our days.
We wont bend the rules for you and we would happily sit and refund each item then tell you to leave.
Go and take it higher lol!! To who?? "Oh hi yes the cashier is refusing to lose her job for me because I think I am above the law...... can you go and tell them otherwise please"

DH and DD were in a queue at Sainsbury's. DH asked DD to pick up a Zootropolis DVD (cert PG) When they got to the check out, DH was told they couldn't sell him the DVD because they had seen DD put it in the basket. They were concerned that DD wasn't old enough for a PG film. Fortunately DD had her driving licence on her, and could prove that she was old enough to watch a childrens film.

@sweeneytoddsrazor totally agree lol I cant believe these people think they actually will get anywhere other than becoming a laughing stock lol! Also I guarantee any customers behind you in the queue will also slag you off to us when you leave saying that they were being a total moron

The laws are not black and white. You can use discretion. 2 EGS

1. When the paracetamol limit was introduced local asda insisted I could not have 3 X 16 ibuprofen as they lumped all painkillers together .

1. I worked on the Railway, no ticket get kicked off (against the law) so 14 Yr old being kicked off at out of the way station.

(didnt happen as I tipped off the driver who refused to move until the jobsworth guard backed off.

Anyway I may have given the wrong impression I always treat any problem with politeness
1 just my nature
2 experience shows shouty people get knowhere

One point b4 I say goodnight the stores that laugh at the customers and cause annoyance are the ones that slowly lose out.

One more thing copied n pasted off Internet below (laws don't necessarily equal rules)

Solvents include:

Lighter fuel/fluidighter fuel/fluid
olvent based glues and adhesivesolvent based glues and adhesivesolvent based glues and adhesivesolvent based glues and adhesives
Aerosols
Nail varnish remover
Anti-freeze and typewriter correction fluid.
It is an offence to supply these to a person under 18 if you know or believe that they are likely to inhale the substance to achieve intoxication.

I think you were being reasonable going back without your DD...have to say I would be worse state loudly you will be taking it further and saying if I am not good enough to purchase one item not willing to buy any. Cause them hassle refunding each item from the whole shop.
If you'd tried that with me I'd have refused to let you return any of your items - it isn't your legal right to do so.

Sorry for being long winded
Posts don't usually bug me.

@Ifeelsuchafool

Still the answer was "no". Rules is rules

I think you mean "No, The law is the law."

@Vynalbob

The laws are not black and white. You can use discretion. 2 EGS

No. The law is the law, it is very black and white, there is NO discretion. Can I ask where you did your alcohol licence training?

1. When the paracetamol limit was introduced local asda insisted I could not have 3 X 16 ibuprofen as they lumped all painkillers together .

Shop policy, they can refuse a sale for any reason as long as it's not because of discrimination. Shop elsewhere.

One more thing copied n pasted off Internet below (laws don't necessarily equal rules)

Laws are rules. Rules you can get into trouble if you don't obey.

Solvents include:

olvent based glues and adhesivesolvent based glues and adhesivesolvent based glues and adhesivesolvent based glues and adhesives

@slashlover meh, semantics.

Yet you're about them not breaking the law for you.

@Vynalbob youbliterally contradicted yourself there with the copy and paste!!

Literally states that solvents can not be sold to under 18s due to solvent abuse. The nails had glue in them, the girl is 12. The mother although 18 plus is seen as a proxy sale.

What are you not understanding?

Shoppers like you are the laughing stock of the store and we always keep an eye out for your return as "likely to cause crap because they are high and mighty"

@BoggiesBonnieBelle that is completely unreasonable. I've worked retail 14 years and that's just ridiculous.

There is no law or policy against PG being sold as long as the parent is there. This I would have complained about myself.

Also strangely old fashioned but why is a 12 year old wearing false nails? I despair.

Why would you put false nails on a 12 yo girl?
They're just stick on ones, even with the glue they'll be off before the end of the day. DD9 gets these all the time they last for less time than nail varnish would and it's just silly dress up. She's not taking her DD in for a set of acrylics.

The store is not going to lose out because it wont serve you @Vynalbob. You are not above the law regardless of what you think. Go to a different store if you wish the age restrictions will be the same because the individual stores dont decide them.

Yeah they don't sell them to me without ID.. won't sell me red bull either.

I'm 25. It's just policy.