Feel very pathetic. Working in retail over Christmas during the Uni break.
On my shift, a woman in her 60s comes to the till. I serve her, and she snaps at me "I said I didnt want a bag!". I say sorry, take the bag off her purchase and carry on. After this, I didn't make an conversation with her, like I normally do, because she seems impatient and not wanting to talk.
She then decides she wants the bag, so I pass her it.
She snaps at me "are you having a bad day?" I said no.
She then shouts loudly "well you look as miserable as bloody sin". Grabs her receipt off me and leaves the shop.
I could feel my cheeks burning up, and my lip start doing that stupid wobbling thing. Had to carry on serving the next customer, who heard.
I feel pathetic for getting upset. AIBU to think she treated me like a piece of shit? Or is this an okay thing to say?