To find these retail practices annoying

[Mistlewoeandwhine]

1. Having to pay 10% service charge added to the bill (with no pre mention of the fact) in Yo Sushi - which is expensive enough for what it is anyway. I only noticed when I read it on the receipt afterwards. I always tip waiting staff 10% anyway but I give it in cash to the actual server so I know they get it. If Yo Sushi want to pay their staff higher wages, they can do it themselves.

2. Lush - I know some people hate it but I don’t. I like their products but I can assure you that I buy FAR LESS when some stranger is standing beside me, disturbing my rare moments of peace and making me smell stuff I’ve no interest in.
   Stop it Lush!

Namechange and OP
The emailed receipt is so the retailer doesn’t have to have a faffy till system and printer . You could say no receipt if it’s just for. £2 pair of socks

DragonontheWagon

The retailer doesn’t keep your email.
I have this system. It doesn’t save the email or phone number if you’ve opted for a text receipt.

Previously you couple give your email to the retailer and they could
Keep it but since GDPR this is not legal and e commerce service providers have update their systems online with this .

Oops couple! I mean could

Hate it when I carefully place my money in the outstretched hand of the person manning the till. Said person then dumps my change on the counter alongside my outstretched hand.

@itstootsmcgee yes!! I'm with you on that!! Our local Superdrug closed so it's rarely I'm in one and I don't carry my card with me. Every single time, they want to find my details to add the points and it takes ages.

I really hate hate hate the seemingly new practice of till staff with headsets.

These aren't going to last!

When I was waiting by the machine for 5 minutes with 2 tired fidgeting kids, with "an assistant is coming" blaring out, the assistant was too busy on her headset asking her colleague if Bob was going to the works xmas do, because she didn't want to ask him in case it looked like she was asking him out blah blah ...

Previously you couple give your email to the retailer and they could
Keep it but since GDPR this is not legal and e commerce service
providers have update their systems online with this .

Actually that's not strictly true

It depends in the purpose for which the email address was given and the nature of the consent given for its use

< GDPR old glimmer alert >

I hate the “ can I just take your post code?” - erm no?? “Can I take your email address?” Why why? I have avoided shops such as Jojo mama bebe for this reason!

Chap on a Waitrose till at weekend informed me that they won't be printing out a till receipt anymore unless you request one ( still giving out crap money off vouchers though ).

I agree with point number two wholeheartedly!
But, you don’t have to pay service charges. I hate them, I think it’s cheeky fuckery galore. If it’s deserved, I leave it but tbh I don’t trust most places to pass it on to staff correctly. But I’ve quite often asked for it to be removed when service has been poor or asked to add a tip of my own choosing.

I once queried an item reduced from £40 to £30, as I tried to explain this isn't in line with their notice of sale prices 'up to 50%'. It was like trying to knit fog.

But the notice said that discounts were up to 50%. So a discount from £40 to £30 (i.e.25%) is completely in line with a notice saying that you can get up to 50% off. The only potential for it to be misleading would be if there was nothing at all in the shop that had been reduced to half price.

Me "This is why we advise all customers to get an e-receipt, bye"

Useless if the shop assistant makes a mistake when typing in the email address, i.e. mis-spells a name etc. You don't know you've not got the email until later when it's too late.

Nothing as concrete as a piece of paper in your hand!

Matalan!! Why can't I just buy something without being asked if I have my card and then if I don't asking for you postcode

I’ve noticed they stopped doing this, probably because they got in trouble for it - which I hoped they eventually would. So many people in my family were convinced they ‘had to’ have one to shop there and looked at me like I had two heads when I was adamant that you don’t. In store they used to just hand me the form at the till and say ‘You’ll have to fill this out first and apply for our store card...’ and I would always just say, ‘no I don’t have to.It’s a credit card and I don’t want one’ - and then they’d let me get on an buy stuff. It’s a store credit card and I think there’s a stronger crackdown on those now - tricking people into getting your store credit card (especially without being clear about what it really is) by making them think they have to have one to buy stuff (especially only once they reach the till after deciding what they want!) is definitely an illegal no no.

WHSmith Self Serve checkouts are a nightmare .
But the tills are too, I have often had to question my final bill because the 3 for 2 hasn't been taken off .

Urban Outfitters (there are 2 in Oxford Street) I bought an item (just under £20) in cash. They didn't offer me a receipt . When I asked , they said "Receipt?" , like why would I want one ?

Erm because I don't have an UO bag and I might go to the other store with a product I cannot prove I've paid for

Oh , and if I ask "Is this product tested on animals" ?

Either say "Yes it is" "No it isn't" "I don't know but I can check"

Not tested on animals ? What do they do ? Do they paint their nails and put blusher on them ?

I was "Seriously? You are selling a product and you don't know"?

I was itching to say "Go and fucking educate yourself you patronising tit and shove your sale"
(DD checked on her phone and we didn't buy it )

Pinkblue

Matalan!! Why can't I just buy something without being asked if I have my card and then if I don't asking for you postcode

I’ve noticed they stopped doing this, probably because they got in trouble for it - which I hoped they eventually would. So many people in my family were convinced they ‘had to’ have one to shop there and looked at me like I had two heads when I was adamant that you don’t. In store they used to just hand me the form at the till and say ‘You’ll have to fill this out first and apply for our store card...’ and I would always just say, ‘no I don’t have to.It’s a credit card and I don’t want one’ - and then they’d let me get on an buy stuff. It’s a store credit card and I think there’s a stronger crackdown on those now - tricking people into getting your store credit card (especially without being clear about what it really is) by making them think they have to have one to buy stuff (especially only once they reach the till after deciding what they want!) is definitely an illegal no no.

Matalan don't do a store credit card, just a loyalty card and offers are specific to what you normally spend in store, ie if you buy kids clothes you should get vouchers relating to this.

You don't have to have one but it is one of those things that staff are required to ask for.

This is why internet shopping has taken off in such a big way.

Tyre place said they had to email receipt 'All to do with going green love' Then told me to print it out and bring it back with the car when I had done 50 miles so it could be stamped when they checked the wheel bolts.

HowlsMovingBungalow... Ref Waitrose till receipts and Co Op are also asking now if we want a receipt. I always get a printed receipt now as I like to check mine.
So many times I've driven the 4 miles home only to find an error and/or several on the bill. Its beyond annoying because if I've been overcharged for an item, other customers will have been overcharged too so the Stores are making a mint. So let them use recycled paper and keep printing! No store gets my email ever.

When you are given a coupon, usually Boots, that’s for your next purchase, when it would’ve been nice to be able to just use it on the current purchase

Our Morrisons doesn't have all the lights on for the first hour on a Saturday morning and they switch off their tannoy things as well. It is their autism-friendly quiet hour.

One thing that really annoys me - why don't supermarkets put the cream next to the milk, which is where you'd expect to find it, instead of at the end of some other random aisle?

*Egontoste
*
you're cream not next to the milk thing reminds me of my local supermarket, where the tea and coffee aren't in the same aisle. 🤯 I mean wtaf. What sort of nonsensical person thinks that's a good idea

@Pinkblueberry back in the 80s when they first opened Matalan had a trade card, which you did need in order to purchase anything, the cards they have now are reward cards (discount coupons etc) basically a marketing ploy.

I used to work at Topshop, I think e-receipts are genuinely superior to paper receipts.

Your email address isn’t used for marketing at all, you’re only supposed to receive a singular email (the e-receipt), nothing else. If you do receive marketing, it means that the cashier signed you up without your consent and you should absolutely complain to head office with the cashier’s name.

@egontoste and @GoGoLego where are you both shopping? I always find the cream next to the milk and tea/coffee/hot beverages together - it makes no sense not to.... I think they like to make a point of having you go down as many aisles as possible.