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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be upset at what happened and upset at how I reacted

107 replies

Fcukthisshit · 24/11/2019 09:21

So, I live on a quiet street. A week ago at night (9ish) I walked into my hallway and someone was looking through my front door. Gave me a heart attack! I opened the door and it turned out to be a carer looking for a house on the other side of town (think along the lines of high street vs high avenue). DH directed carer to where they needed to be.

Friday I’m at home with just my toddler and I caught movement at the front door out of the corner of my eye. I started walking to the door and the handle starts to rattle as the person outside is trying to get in. I’m literally convinced at this point that someone is trying to break in and I panicked. I flew at the door and went mental (shouting but no swearing). Turns out it was another carer for the same address as a week ago. She point blank refuses to tell me which company she worked for so I could clear up the address issue which left me having to contact all the local companies until I found the right one.

I feel terrible for shouting at her but at the same time I don’t appreciate being frightened in my own home twice! (FWIW I’ve caught burglars in my back garden once before - they threatened to burn my house down, so I’m probably jumpier than the average person)

So was I unreasonable to have shouted - even though it was in panic - not aggression (and then anger when she wouldn’t tell me the company she worked for). It’s really bothered me all weekend. I realise it wasn’t the carers fault as she had obviously been given the wrong information, but common sense should have told her that the street name didn’t match and my house wasn’t part of a sheltered block of retirement flats (which is where she was looking for).

Maybe I was unreasonable and I should contact the company again and pass an apology on or maybe others would have reacted the same way I did?? Tell me what you think! Maybe I won’t feel so bad if others would react the same way?

OP posts:
Nannewnannew · 24/11/2019 14:11

PreseaCombatir Yes, if you read my post you would have realised that I DID say that I have been very lucky regarding possible break ins or murders. I obviously have no idea where you live but if I lived in an area where there were several murders on my road then I would be moving ASAP.
OP, maybe the carer was worried about telling you who she worked for, for fear of being reprimanded, but if you hadn’t shouted at her, she may well have done.

Elle7rose · 24/11/2019 14:15

You were terrified so it's not really relevant whether or not you were reasonable!

PreseaCombatir · 24/11/2019 14:18

I obviously have no idea where you live but if I lived in an area where there were several murders on my road then I would be moving ASAP

Listen, If you want to buy me a house in a safer area, I’m all for it

mummmy2017 · 24/11/2019 14:24

I know you don't like the people from the care company knocking at your door.
But if they don't know your not a client, they would be looking to see signs of life, in case the old person whom they think lives there is in trouble.
Call all the agency's in your area, one will be able to help.

Nannewnannew · 24/11/2019 14:31

PreseaCombatir Sorry, I won’t be buying you a house anywhere. You chose to live in a road where multiple murders take place, not me.

PreseaCombatir · 24/11/2019 14:36

Sorry, I won’t be buying you a house anywhere. You chose to live in a road where multiple murders take place, not me

No, the council houses me in a place where multiple murders take place. I’ve asked them to move me, citing the violence, but alas, a move doesn’t appear to be forthcoming...
But I mean, good for you you’re safe and are in a position where you can easily choose where you want to live.
I mean it.
Well done you.

Jaxhog · 24/11/2019 14:55

Not unreasonable at all.

Both visitors should have volunteered you the name of their company., and agreed to feedback the wrong information. I'm rather suspicious that they didn't.

Idea86 · 24/11/2019 15:04

Going mental might of been a bit OTT. A casual WTF do you think you're doing? Would've sufficed. However she shouldn't of purposefully avoided giving the company name to remedy the situation. Makes things about a thousand times worse for all parties involved.

WatcherintheRye · 24/11/2019 15:09

Hmmm care companies dont usually "walk straight in"
I cant imagine SS allowing this -there is usually a key safe.

?? What's it got to do with SS? Any arrangements will be between the care company and the client. Many clients have nothing to do with SS anyway.

ShadowOnTheSun · 24/11/2019 15:14

Not unreasonable at all, OP. You were scared and reacted, nothing unreasonable about it.

To those bleating about 'how odd, why are you so scared in your own homes'. I was violently assaulted, beaten to a pulp, my head smashed open and left for dead. If not for a kind lady walking her dog a few hours later, I'd be 6 feet under now. I was in coma for a while and spent lots of time in hospitals after. As a result, I suffer from PTSD. If someone would try to rattle my door handle without knocking first - I'd go mental. And I wouldn't just shout or swear, very possibly I'd do something more serious. DO NOT try to enter someone's home without knocking, carer or no carer - I don't give a shit.

Aridane · 24/11/2019 15:14

Top tip: lock your door

Bluetrews25 · 24/11/2019 15:15

Blooming lucky this is not the USA or that carer would have been met by a gun in the face!
You did not over-react. You were brave to run to the door!

ExhaustedGrinch · 24/11/2019 15:28

ShadowOnTheSun What a terrifying thing to have happen to you, there are no words for people who can do such a thing to another human being! Flowers

starfishmummy · 24/11/2019 15:31

Quick...but they do. I'm on a forum for people who are unpaid carers of (usually) family members. Finding a paid carer has just let themselves in is quite common.

Justaboy · 24/11/2019 15:36

Someone i know does this carer thing and often they just tap on the door and walk right in reason being that the person they look after isnt usually that mobile to get up and answer tthe door so its understandable.

They don't have that person keys either for security and logistics reasons.

Sweetpotatoaddict · 24/11/2019 15:39

You would have been unreasonable if you’d hit them with a baseball bat.
Shouting at them I can’t really see the problem.

JigsawsAreInPieces · 24/11/2019 15:43

So someone who isn't that mobile keeps their door unlocked so carers can easily access the property to do their job... what happens if it's someone who has no right to be there like an opportunist burglar?

That is very worrying.

Hearhoovesthinkzebras · 24/11/2019 15:49

Can you get a ring doorbell op?.At least then you get warning of someone.approaching your door, so.no.nasty surprises, you can talk to them without opening the door and it's all recorded if it's needed.

Cherrysoup · 24/11/2019 15:49

So someone who isn't that mobile keeps their door unlocked so carers can easily access the property to do their job... what happens if it's someone who has no right to be there like an opportunist burglar?

But even if an elderly person is mobile, it doesn’t stop people, like the wankers who rang the bell, older gentleman opened the door a crack and was shoved violently over then couldn’t get up while they burgled the house. His bedridden wife for whom he is the carer was upstairs, unable to help, obviously. People can be utterly foul.

Zaphodsotherhead · 24/11/2019 15:57

I'm not scared in my house because I know damn well that if anyone knocked and walked in they would have a very angry dog snapping at them before they got through the door.

So I'd hope that anyone making a mistake about the address would only make that mistake once.

But there are signs to tell them that there's a dog inside, so I hope they wouldn't do it.

LondonJax · 24/11/2019 15:59

I don't think you were unreasonable at all. The first carer should have informed the company that they had been given the wrong address. The company should have updated it and the second one should have given the care company information on the spot. There's nothing 'secret' or safeguarding related to giving a care company's information, particularly if that company had already disturbed your peace.

Stick a polite but assertive message on the front door. Something along the lines of 'if you're looking for High Street, you've got the wrong address. This is High Avenue. So if you're a carer you're in the wrong place. Do not ring the doorbell but please tell your company their admin section needs to update their records immediately'. Then if they still ring the bell they'd be getting a ticking off.

LondonJax · 24/11/2019 16:00

oops, hit the button too soon.

Meanwhile, the person needing care is being left alone without help. Which is more shocking and something the care company needs to sort out quicker than they are doing....

Leaannb · 24/11/2019 16:00

I can't remember what the rules are in the UK when I worked as a carer but in the US we are not allowed to disclose thst info. Its a part of HIPAA. Ive done this type of work for 25 years. YANBU

Bluetrews25 · 24/11/2019 16:03

Care companies usually install a key safe outside so the carers can get in but the resident is not left vulnerable by the door being unlocked.

Staffy1 · 24/11/2019 16:11

I think she was being totally unreasonable not to give you the company's name, that is so weird.