Where should I buy a washing machine if I need excellent customer service to install the washing machine and to take the old one away?

[OhioOhioOhio]

And. Any particular model you would recommend?

AO.com have been good with delivery...tried to take away a machine that I hadn't paid to take away so didn't let them! And I installed it myself!

John Lewis were amazing with mine would really recommend and overall the cost was less than others for the model I wanted

Had a couple of things from so. They were really good. Delivery guys were nice, and took all the packaging away after installing.

Ao not so!!!

Another vote for ao or John Lewis. Both fab

AO were great.

AO were fantastic, did everything and quick. Plus any issues resolved easily. Really cant rate them highly enough x

John Lewis and Bosch

Are you sure you need them to install? It’s ever so easy to do.

As for taking the old one away I just left mine at the top of the drive for the scrap metal men.

John Lewis and Bosch here too

John Lewis were great - they take away the old machine and will plumb in the new one IF the connectors are like for like. But it is a really easy job to connect a new machine - you literally just unscrew the hoses off the old one and screw them to the new one.

Just did that with Currys

Boots
Get points too .

AO did ours when I was heavily pregnant and the washing machine broke.
Even my dad (who never thinks any good can come from the internet) used them in a pinch and raved about them to me for days (after he got the original rec from me!)

www.bootskitchenappliances.com

Another vote for AO. They turned up at 7.30am on a Saturday morning, installed the new machine and took the old one away, along with all the packing. They were done and gone in about half an hour.

Not AO! big no no...let me down on 2 occasions. 1st time told me piping to original machine was wrong so they couldn’t fit it , I had to call plumbers to do it at extra cost.
But I still tried them again last year and this 2nd time delivery guy tried to tell me they were gonna leave the machine and I could go get the part needed to fit it myself. I told them no. Rearranged the delivery, took another day off for it then the machine wasn’t on the van! Time wasters! I used Curry’s in the end - smooth process.

Never again for AO!! And I tell anyone who will listen too lol

Really, really helpful. Thanks. Yes I need installation. I will be at work.

How much is a fair enough price for something decent?

Nearly all companies deliver, install and take the old one away. Try a local company.

An entry level Miele would cost about £600, plus delivery/installation/take old one away.

AO here too. Used them a few times and always had brilliant service.

I used a local independent man, he price matched with AO. Miele.

John Lewis and AO

John Lewis

Decent Bosch £350 ish