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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To not leave holiday villa at designated time tomorrow?

371 replies

Nextphonewontbesamsung · 03/08/2019 01:20

We are staying in a rural village in the south of France and are supposed to check out of our villa at 10.00 am. Howver, tonight there is a concert in the village square (our villa overlooks this square) and there is a band that have played a 7 hour set at FULL VOLUME. They have gone from Ed Sheeran and Coldplay covers to full on heavy metal and still going strong at 2.14am local time. Currently we're into about the 10th minute of their homage to Feels Like Teen Spirit. I have my alarm set for 8am so that we can be up early to finish packing and cleaning. Aibu to move my alarm back by at least an hour? We won't be ready to leave by 10 but I have a long drive tomorrow and it is not safe when so sleep deprived! Needless to say I am enormously fucked off!

OP posts:
MsTSwift · 03/08/2019 19:00

Bit of a leap to tar vulpine as a villa trasher!

HolidayLetter · 03/08/2019 19:04

those of you who are holiday rental owners, what in your view makes a good departee (apart from clearing out on time)? Do you expect people to have done cleaning already, stripped the beds etc?

Clearing out on time pretty much covers it. Along with not sending me a text to say "my train arrives at 11AM, so I will come straight to the property and check in then".

I ask guests to do their washing up, but that's all. I'm delighted if they leave the properties tidy.

Thoughtful ideas which are really not very helpful:

Putting the used linen in the washing machine on a 4 hour cycle. There is no way for me to dry it, and the next guests don't want to find a washing machine full of wet washing.

Putting the dishwasher on a super-long cycle, because it means I have to make a mad dash back before 4PM (often from another property) to empty it. Best to run it before bed, and then just do the breakfast things by hand and leave them to dry.

Stripping the beds seems a nice idea until it turns out that guests have also stripped off all the mattress protectors, pillow protectors etc - plus as a PP has said, it means you can't immediately see anything that needs stain treatment.

Really bad ideas that don't even seem good at the time:

Using the floor as a rubbish bin

Leaving a sink full of cold, greasy water and a worktop covered in used crockery.

Peeing on the floor and making no attempt to wipe it up.

Dumping a curry on the carpet.

Using nice fluffy white towels for fake-tanning and hair-dyeing purposes.

I'm not worried by breakages etc, as anyone can break crockery/glasses and so on - but it's useful to know. Some guests are very kind and buy replacements without mentioning anything, but most professional holiday letters have a supply of matching spares, so it's always worth mentioning it first.

On a happy note, most guests are lovely and considerate, and leave the properties in a nice state. Early arrivals and late departures are a perennial problem, though.

BillieEilish · 03/08/2019 19:06

Hmm I didn't for one minute suggest she was?

How odd to say I did.

People have the same attitude, 'lucky rich people with villa that I have to pay for, let's just get our moneys worth' 'Hire more cleaners and pay them properly' It's all utter rubbish and sad, yes.

In reality, you don't know my situation, or that I am not rich at all. I really don't want to clean up you tampax of pay hundreds for the bed your trashed etc... You obviously don't realise the work that goes into it.

wafflyversatile · 03/08/2019 19:09

Where on the thread does it give details of the number of properties/cleaners the property owner has? Did I miss the post, or have you made a blind guess?
A different poster who described her situation.

G5000 · 03/08/2019 19:09

This thread is like reading my first school history textbook. I grew up in the Soviet Union. All those evil capitalists, owning properties and working to make money, how dare they..

BillieEilish · 03/08/2019 19:17

HolidayLetter YY to breakages, just please let me know, I have the spares!

Also have spare microwave, fridge, matresses etc

Taxes are so high now, bills are so high, we barely make anything. Truly not worth it now. But we had a great 15 years.

Since Air BandB and the demise of Owners Direct, it has all changed. Owners Direct is a scandal, charging us, the villa owner, charging our clients so they think they are in someway guaranteed 'insurance', when they are not, withholding money from us.

Awful business!

HolidayLetter · 03/08/2019 19:25

Since Air BandB and the demise of Owners Direct, it has all changed. Owners Direct is a scandal, charging us, the villa owner, charging our clients so they think they are in someway guaranteed 'insurance', when they are not, withholding money from us

^^ BillieEilish this, in spades. Air BnB has done absolutely no favours at all to ''proper" holiday let businesses (I don't let via Air BnB). Home Away/VRBO are a complete rip off for owners and guests alike.

As for making a fortune: I make a small profit. As it's my sole income (single parent with no CM or spousal maintenance), it would be cut to nothing if I employed cleaners, so I just have to clear up other people's festering Tampax and condoms myself, and deal with guests who set off smoke alarms at midnight, etc, etc, etc... Needless to say, I last went on holiday myself 10 years ago.

TSSDNCOP · 03/08/2019 19:28

Sorry still not feeling the sympathy for poor beleaguered owners of holiday properties...

Aren’t you? Why? It’s no different to running any business. You invest, you have customers, you hope like shit to turn a profit.

Or are you the sort that objects to anyone having property because you don’t, and because you’ve no idea how they came, like Portia to their current circumstances?

I can only imagine, and I’m sitting in a rented villa as I write, that it’s really not a walk in the park. I’ve cleaned this villa myself before in 35c and will gladly be handing over the €80 this time.

MsTSwift · 03/08/2019 19:33

I host paying guests myself thanks so know it’s not a walk in the park. And do have my own (rather large) house Grin just found the “phew poor us this is tough “ posts from villa owners quite funny. Who else posts that after a days work expecting sympathy?

TSSDNCOP · 03/08/2019 19:36

I didn’t read it that they were expecting sympathy, I read it that they were explaining clearly the reasons for a 10-4 shut down.

You seem to see things in posts that aren’t actually there.

MsTSwift · 03/08/2019 19:40

Come on! all the listing of jobs, dh does this I have not had time for a coffee

PortiaCastis · 03/08/2019 19:41

I'm not expecting sympathy just trying to explain how a late departee can affect the whole changeover procedure and how it's not fair on new arrivals to sit waiting in their car because someone didn't vacate on time.

NCforthis2019 · 03/08/2019 19:44

Feels like team spirit?! . I simply cannot forgive you for that 🤷🏻‍♀️

Cohle · 03/08/2019 19:48

I think quite a lot of professions post on MN expecting sympathy to be honest.

I do think change over sounds bloody hard work and frankly even if it wasn't that wouldn't give guests the right to take the piss.

BillieEilish · 03/08/2019 19:49

TSSDNCOP Thank you, exactly that. I was defending the reason for 'leave at 10am' and refuting the ridiculous claims that I and others, need more cleaners and to pay them properly! It's not entirely to do with cleaning really (I can do that), it's the unknown and huge effort to detail needed in a changeover.

HolidayLetter exactly! we live the same life it seems! I would not touch Air BandB and now ownersdirect is kaput basically, I see no way out. I'm pretty sure things like renting out a lovely privately owned property with care and attention to detail will be a thing of the past. People seem to have very different attitudes now. (As seen on this thread)

It is SO very expensive to run a property, it just pays for my rent and food (cheap flat, 400 euros, near DD's school)

Thatsnotmyname4291 · 03/08/2019 19:52

Hanging around here to find out when OP checked out...

GreigLaidlawsbarofsoap · 03/08/2019 20:39

@marvellousnightforamooncup that email isnt from the OP. It's Barmy Betsy. Who has, as one amazing PP said, out-arseholed the OP. Grin
Do you have your settings so that OP posts always show in a different colour? It's really handy on MN, especially on a long thread. 👍

averylongtimeago · 03/08/2019 21:12

I'm not posting on here for sympathy ffs. Just explaining for the seemingly hard of thinking just what it takes to turn a gite round on change over day and why the normal check in/check out is 10-4.

SoupDragon · 03/08/2019 21:53

Holiday let's are not always difficult to manage.

How do you know?

Vulpine · 03/08/2019 21:55

Soup - direct experience

TatianaLarina · 03/08/2019 22:29

Entirely depends on the property/ies. Is there a garden, swimming pool, high speed internet, aircon etc - the more stuff you have, the bigger the property, the higher the number of guests, the more things to go wrong.

High end clients are much more high maintenance.

m00rfarm · 04/08/2019 00:26

If you are referring to me having to dash around d with cleaners to Various properties then you are wrong. One is mine. The others I manage for the princely sum of 75-150 euros a month.

nessie1945 · 04/08/2019 01:07

How totally self centred and childish you sound. I have a holiday home that is rented out. I also have cleaners who have five other properties to clean, not next door or even in the same village. Of course you should be out by the appointed time. If not, I hope you get charged extra. I also hope you don't ever ask to rent my house.

Sittingonthedock8 · 04/08/2019 02:15

Reading these accounts makes me realise I’m a model villa renter. I always think I’m not leaving things tidy enough and obsessed with getting my deposit back.
I’m horrified by some of the accounts from owners here. Do some people really have so little respect or dignity?

LightsInOtherPeoplesHouses · 04/08/2019 08:48

One late night isn't going to kill you, OP. Drink lots of coffee and be out by 10am

While OP shouldn't stay late and should leave and stop for a sleep on the way, you do realise that using coffee to stay awake is not recommended?

It is slightly alarming how many people are dismissing the risks of driving when tired, and OP should have a better idea of how much sleep they need to drive safely on a very long drive than we do. Other people being able to drive x far on y amount of sleep isn't really relevant...