Should I complain about my grocery delivery?

[Sultanainasalad]

I had my groceries delivered this morning. The driver (1st time this driver delivered to me) brought it into the kitchen for me. We were chatting about having young kids and how hard it is.

He was friendly and was chatting longer than usual, maybe 10 mins. By the end I was trying to get a natural break in the conversation to move him along. I sensed he was getting a bit flirty, even though I was in shattered Sunday morning mode.

I found the flirty bit annoying as I don't want weird men in my house, I just wanted my groceries but then an hour later he whatsapped me, saying 'it was nice to talk to you this morning' (I'm not going to reply to the creep).

AIBU to be annoyed by that and want to complain about it?

Am I also AIBU to be wary of complaining as he knows my address and phone number?

Just another voice to confirm that you should definitely report him! Totally illegal, and who knows how far he will/would go in his overstepping of boundaries and the law.

Creepy men rely on women not wanting to “make a fuss” or “cause any trouble” for them. People like him should consider the implications of their behaviour themselves, it’s not your responsibility OP.

If he gets a disciplinary at work, so what. If he loses his job, so what. He’s broken the law and made you feel uncomfortable. However his employer deals with the info you give them to them. It’s not your fault and it’s not your responsibility OP.

Maybe the OP forgot to wear her laminated ‘I have no sexual interest in you’ sign. Misunderstandings were bound to arise.

Got you

Well you can block him

I have had a similar problem. Everytime our shopping is delivered a certain driver asks me if my DH is in and stares past me into the house. Like it's any of his effing business. I know only have the shopping delivered when someone else is at home!

Everytime our shopping is delivered a certain driver asks me if my DH is in and stares past me into the house.

It’s probably because he is looking for someone to carry the stuff into kitchen or know if he should too. But yeh still

When I first read your opening post I thought it wasn't a big deal, especially if you were both single but as you were obviously not interested, best to ignore the message.

Then I read that your husband was upstairs! Therefore he knew you were not single!

His behaviour was just plain wrong and I would be inclined to report him to his company's management. I have a feeling you are not the only friendly woman he has tried to chat up and messaged.

Thank you, Breathlessness 🙂

Maybe the OP forgot to wear her laminated ‘I have no sexual interest in you’ sign. Misunderstandings were bound to arise.

A suit of armour might help too. Plus have your whole extended family in the house, and perhaps the neighbours too. And whatever you do, only talk about the weather. And not for ten minutes. Ten minutes is a definite sign of interest.

OP, I'm beginning to believe that it's you who crossed the line by even providing a bona fide delivery company with your telephone number under strict GDPR laws so they could only contact you in appropriate circumstances. What were you thinking? Next time, give them a fake number, like any sensible person would.

Get a screen shot of the message,complain and say u have proof if u need to see it

I would report.

The only success I've had with stopping his kind of thing is a robust and forceful rejection of any contact, including official complaints.

Report it. Tell the company you will not accept any deliveries from him again so not to send him. Tell them they need to take action or you will report the misuse of data:

www.gov.uk/data-protection/make-a-complaint

Ocado, Sainsbury's, Tesco, Morrisons and Iceland all have my telephone number (mobile), it never occurred to me not to give it! They ask for it anyway so they can contact if there is any delay or can't make us hear. I also get a text on the day of delivery reminding me and telling me if anything I've ordered is not available.

I've had a couple of calls from drivers telling me they are running early or late.

Please don't complain. He has young kids and needs the money. If you want to let him know he upset you then text him and tell him so and then tell him other women might report him - so he's better knock it off.

He should have thought of those kids before he broke GDPR and risked the company getting a huge fine.

That's after making the OP uncomfortable in her own home.

I seem to remember reading about something like this happening before .Seems delivery drivers can overstep the mark somewhat!.Some years ago the talk was of merry milkmen chatting up H/W!.Seems they think they are 21st c answer to them !.I would ignore it ,however if it happens again then most certainly report ASAP. Can you change to a different supermarket at all just for a few weeks make sure he gets the message .

Bringing the shopping in and chatting - fine (even though it was a long chat - could be considered a friendly chap)

WhatsApp - not fine - abuse of confidential info
H
Definitely complain. His family status is irrelevant.

“a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose.”

Just got this of the Government GDPR site. You gave permission for the supermarket to use your personal data for grocery delivery purposes, not for personal use.

Blue Russian - yes, i’ve Received telephone calls about early and late deliveries. That’s acceptable. Not for a general chat.

Why should the op give a fake number, or where you being tongue-in-cheek?

Yes, Loveislandaddict. I'm getting mightily cheesed off with posters who are making every excuse under the sun for this driver even though OP was clearly unnerved about what happened - and she has every right to do so.

Maybe just let the store know you'd rather have a different driver as he made you feel uncomfortable. An indirect complaint that will probs be passed on and I suspect make him realise very quickly how silly / inappropriate / weird he was being. I'm not trying to down play it by any means but sometimes what is horrid on the receiving end is just someone being a bit of a knob on the giving end but with no malicious intent - just socially awkward or unaware.

@msmith501 the company needs to know he is breaking gdpr

Drivers are given customers phone numbers in case there is a problem with delivery/finding addresses. He didn’t have to search for it. He already had it.
Are we really turning into a terrified society where we can’t follow our natural social instincts?
Be careful what you wish for

They're given the information for a specific work purpose, fatasfoook, which you stated. Not to be "social".

OP is married with children: in what world is it appropriate for a strange bloke to start messaging her after delivering her shopping?

I complained to a taxi company after someone picked me up from Heathrow to go home (about an hour's drive). Barely spoke to me the whole time (which is fine).

I paid by card. He must have looked at my name on the card and used it to find me on Facebook at 1.30am to try and add me as a friend

Your delivery driver is probably just 'flirting' but it was totally inappropriate to use your phone number that way and make you feel uncomfortable about having men deliver your groceries. I'd be a bit torn but would probably report him and ask the person who answered my report how I can be sure he won't deliver to my address again.

Creepy and UTTER abuse of the information given to him (your contact details). Please report. He might escalate this inappropriate behaviour, since almost every man on this planet would recognise this as creepy, almost every woman would be unnerved and feel vulnerable, and he clearly doesn't care.

Drivers are given customers phone numbers in case there is a problem with delivery/finding addresses. He didn’t have to search for it. He already had it.
Are we really turning into a terrified society where we can’t follow our natural social instincts?
Be careful what you wish for

Where do you draw the line?

Ok for delivery drivers, but not doctors or nurses?
If you give your number for non social purposes it shouldn’t be used for social purposes without asking your permission.

Very unprofessional of him. Maybe he's new to the job and does not know, and has a very 'informa;' personality. I'd complain and hopefully someone can train him how to deal with customers. Otherwise he will never know.

I wouldn’t feel bad about reporting him. If it’s not going to be you reporting him now it will be someone else later. Perhaps your intervention now can prevent a more inappropriate incident from occurring at a later stage. Still, annoying dilemma for you, when you didn’t ever ask to be in this position.