Reimbursed order but I’ve found it. Wrong to keep money?

[Amibeingdaft81]

I received notification that a package had been delivered. It hadn’t and I had proof (they’d taken a picture of a different front door to mine!).

I rang shop (a big international online trailer if that makes a difference) and they are refunding me the order (£175).

However yesterday evening, set out for little stroll and a few doors down - there’s my parcel!

Would you ring to update of keep? I know what the right thing to do is. I know what I would urge my children to do. I know this. But there is this slither of me that wants to keep the money.

I’m almost certain I’ll ring to update. Almost

I’m loving the people who are jumping to defend the delivery person and protect his of her job despite a “small mistake”.

I mean, come on, he or she had ONE JOB. A delivery person who can’t match a number on a parcel to a number on a house (we know it was the same street) should maybe look for alternative employment.

I contacted a company to advise a box of clothes had been delivered to me, it contained mens, womens & children's clothes. Approximately 20 items in the box, nothing I'd ordered. They said to return, no thank you for notifying them, no thank you for returning... Sod it, keep it

Id never keep the refund and the product. I'm too honest. I know plenty of skanky types that would and would think they're clever. And apparently some people, on top of stealing, make themselves feel better by claiming that everyone with decent morals is lying and its normal to steal.

I read somewhere that clothes returns to shops don't get sold again,

they go direct to landfil.

Tell them

I have had 4 bottles of spirits extra delivered from Asda before, rand them and they told me to keep them

Also had a wrong order from
Debenhams and called them. They sent the correct one and told me to keep the other

So let me get this straight.
This company sent something worth £175 without requiring the receiver to sign for it??
As an ebayer I’d be told tough shit if I had sold something worth that much and didn’t require a signature at the other end and it didn’t turn up!! (Whether truthfully or not)

Money & a package-
only one belongs to you, and the other belongs to the company (unless they tell you to keep both).
Notify the company.

Ooh I would tell anyone to keep it but then if it was myself I'd probably notify them. Like a previous poster said I strongly believe in karma and would feel so anxious.

Go with your gut op!

How long had the parcel been sitting outside the other house? How did you recover it?

I haven't read the whole thread, so this may have been answered.

Anyway, I would tell them.

You would be stealing if you kept it, so of course you should report it. No matter how big the company is or how much you have been inconvenienced it doesn't justify thieving £175.

I did this with John Lewis - had it delivered at work, never arrived, git a refund - then the caretaker bought it in from the lower school. It had been dumped on a cabinet and sat there for weeks.
I rang John Lewis and fessed up, they revoked the refund but I wanted s little “Thank you madam, how honest, how wonderful you are...”🤣 But they were just “ok, we’ll debut the refund, thank you for calling John Lewis, bye...
Really wish I’d kept it now.

If it was JL then keep it. They are bastards

I was incorrectly sent vouchers of £200 when my friend had only ordered £75. Because of the honesty they gifted me £25 and I had £100 to spend :). Made me feel good to be rewarded for honesty :)

As someone said earlier, Karma is a bitch. That said, I have done similar before. My guilt drove me to 'pay it forward' for ages afterwards , and I would encourage anyone to do the same if at all possible. Enjoy your free goods meantime haha!

Call and tell the company. You never know they may well let you have the parcel a d the money for (a) finding the parcel and (b) your honesty. Otherwise its theft if you keep the parcel.

I think it’s morally wrong to keep the stuff if I’m being honest, I would let them know. As others have said, there a decent chance that the retailer will say to just keep the stuff.

However if the retailer demanded payment from you, they would legally be in the right and would win at court. So it would be less stressful in the long term to let them know. They obviously have access to your emails, refund and the tracking status. It started off as an accident but now that you’re aware that you have the items and you’re money, this counts as theft in the eyes of the low as you are permanently deriving the retailer of their property by keeping the stuff. It is not considered unsolicited goods. You would also have trouble convincing a judge that the retailer allowed you to keep all this stuff for free

It’s definitely wrong. I’d still keep it though.

*your money
*eyes of the law

Ignore me I’m tired!

Unless you are so poor you can't feed your kids you should ring and tell them.

No tell them and be honest.
Imagine someone doing this to you 🤨.

Why is it ok to keep stuff from so called big retailers... don’t you read the papers, or watch the news .... how many huge businesses have closed hundreds of stores! How many retailers have siphoned off low paid workers pensions .... you aren’t stealing from a few rich individuals ... they always come up smelling of roses... it’s the people on the lowest pay who don’t get pay rises year after year ... so no ... you shouldn’t keep it without informing them... on line ordering is killing most businesses as the cost of dealing with thousands of returns wipes out profits.... the next year or two will see more businesses go to the wall ... so if you are happy to be part of the problem ... then fine

Also large retailers have the resources to chase this if they really wanted to, they have an entire legal department who aren’t afraid of court

If you keep the product and the money. its theft pure and simple and If you were ever found out the repercussions would be very serious for you. not least in trying to deal with mail order companies again.
Plus. would you like it done to you? if you do it to one. it doesn't take much to end up doing it to others. psychological
barriers are destroyed

Only you can make this decision but your post comes across as you already know what the ‘right thing’ to do is and that’s be honest although it would be tempting I’m a firm believer in karma each to their own.

There is no such thing as Karma, it is superstition. However, the law is real and it is illegal to keep something that does not belong to you.