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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be disappointed with this gift?

136 replies

Pramgate · 21/04/2019 12:33

Name changed because I don't want to look like an ungrateful cow.

I have a young toddler and im also about to give birth, and I was very kindly bought a double stroller as a recent birthday gift (I didn't ask for it, it was suggested as they knew i needed one and I graciously accepted because my son isn't a reliable walker yet and I was going to need one regardless). They chose the pram. In terms of size, structure and practicality it just doesn't work for me and I'm gutted because it was a gift.

It has arrived and I don't know whether I'm being a hormonal idiot or just being practical but it's just too big and bulky.

I don't have ample space for it even when folded down as my flat is very compact. It's extremely heavy, hard to turn and I can see it being a problem on transport due to it's size.

I don't drive at the moment so rely heavily on busses and tubes to get around.

I feel terribly guilty for not being happy with it. It looked relatively lightweight online, at least alot more so than in person.

I also don't think it's the most practical for a newborn?

Can I have some thoughts please, or a mumsnet kick up the arse for being an ungrateful cow. Link below

www.google.com/search?q=vidaxl+double+pram&client=ms-android-samsung&source=android-browser&prmd=sivn&source=lnms&tbm=isch&sa=X&ved=2ahUKEwiksoXgh-HhAhVCElAKHQ5PAwAQ_AUoAnoECAwQAg&biw=360&bih=520#imgrc=SOLeRp6tUX5YdM

OP posts:
Fromage · 21/04/2019 17:37

What Soubriquet said. Emphasize that you’re gutted because it’s such a lovely looking pram.

If you feel you can’t do that, tell Auntie Dot it was stolen/it’s living in the car/you’re keeping it at Granny’s house if/when she notices. Then just sell it on ebay or something.

Side by side umbrella fold is what you want imo. Heavier to push but usually much smaller for storage and bus journeys.

coconutpie · 21/04/2019 17:38

That thing is a monstrosity. You absolutely cannot take it out for a practice ride - it's totally unsuitable, you know that already. Taking it out means it cannot be exchanged and you're stuck with it. If the person gets the hump, well so be it - that is their issue. But why should you be unhappy just because they are a control freak regarding gifts? Just use one of the many nice suggested messages to the gifter to see if it can be exchanged. Don't be a martyr.

MountPheasant · 21/04/2019 17:42

Oooh if it’s amazon OP it should be an easy return- Last year I returned a gift my MIL bought on amazon. I spoke to a staff member via chat who asked for the email address on their account- is this something you could get??

They then looked it up and emailed me a return, also assuring me that they wouldn’t inform the buyer. All went through smoothly!

So if you know their email should be easy! Even if you don’t, I would suggest contacting them via chat and seeing what you can do using the ref number from the order or label.

Pramgate · 21/04/2019 17:42

Without wanting to drip feed but feeling as though I'm going to need to mention this so people don't think I'm being needlessly cowardice in my reluctance to say anything to them.

The person who bought this for me has a personality disorder, so are prone to 'unreasonable' responses to perfectly reasonable requests, such as like in this case - needing to change the pram.

I just know that as soon as I say something they're going to go in a massive stress, say it's my fault because I wanted one seat in front of the other (to be fair I did, but I was thinking of something similar shaped to the Phil and ted.. definitely not something this long and awkward)

I don't feel able to deal with an emotional tantrum or falling out at the moment, I've got 8 days left until I give birth.

The picture on the Amazon listing didn't show the pram length ways, it was angled and photographed to look alot shorter than it is. I agree it's like a bloody limousine in person.

OP posts:
Pramgate · 21/04/2019 17:45

I should be able to get hold of their email address.. there's a thought.

Not sure what I can exchange it for though, from that particular seller. I don't know whether it's only these ones that they have. Will need to look into that.

I didn't take it our for a test run after reading the comments about then not being able to return it if I wanted to. Pregnancy brain. Duh. It's still in perfect con, unused sat in my cupboard.

OP posts:
Pramgate · 21/04/2019 17:58

Roughly how much would something like this cost to return? I don't have any disposable at the moment, which is another issue.

I'm going to just have to put my big girl pants on and tell them it needs to go back.

OP posts:
Yotam · 21/04/2019 17:59

If as a PP mentioned it’s as easy to do a swap via Amazon just make the exchange yourself (or get DH to do it). Then after the baby is here and you feel more together let them know. It’s silly keeping something that you know you wont use.

emmalovesmangoes · 21/04/2019 18:13

Honestly OP, I would feel the same. I have a toddler and currently expecting twins so I'm looking for a double pram. If anyone bought me a pram I would be utterly grateful for the gesture but I'm quite particular and would be left completely uncomfortable because I wouldn't like it / have room and it would be difficult to navigate on public transport, I would just be honest and say I was very grateful for the gesture but it's just not what I was looking for and I would rather they sent it back and I would find something else myself. However I know that is harder to do that it seems so I do feel for you OP.

This is the double I'm looking getting for reference, so if someone bought me what you have been gifted I wouldn't be totally happy with it. If this is the kind of thing you had in mind it's understandable why you're not happy with the pram they've given.

https://www.preciouslittleone.com/product-information/19/67398/kids-kargo-duellette-bs-tandem-travel-system-black/?gclid=CjwKCAjwpzkBRBBEiwAndwD9SH1w-Jmdk-UOlJ9x161bCe5QBXp-KdyPMS873pvLRaQJClWs7GTvxoCwUIQAvDD_BwE

Pramgate · 21/04/2019 18:15

@MountPheasant do you have a second to talk me through how you did that? I'm looking on the Amazon app and only getting the options for items bought on my own account. Little bit stuck! Definitely want to try what you suggested..

OP posts:
Pramgate · 21/04/2019 18:17

Coincidentally my DP has just been on that exact site and suggested that exact pram among a couple of others as being something suitable for us @emmalovesmangoes

OP posts:
emmalovesmangoes · 21/04/2019 18:20

Ah how weird haha, I've had my eye on that one for a while but will need to buy the extra car seat with it. I hope you can return the one you've been gifted and find something similar. It's the best priced double I've found in that style so far that comes with a car seat. Good luck ! Xx

Pramgate · 21/04/2019 18:28

I've just managed to speak with somebody from Amazon who said that unless I have access to their account and can add my name onto it then they can't help me without making them aware.

They'd need to talk with the purchaser and not the recipient in this case so am told Sad

OP posts:
Pramgate · 21/04/2019 18:30

I'm just going to have to stop being such a wet flannel and send them a message saying it's not suitable from birth and that's that really Blush

OP posts:
GuineaPiglet345 · 21/04/2019 18:40

I’m sorry but that pushchair is soooo ugly! I hope you manage to return it because it makes me sad to think of anyone trying to push that monstrosity around.

Pramgate · 21/04/2019 18:47

I've just sent them a message saying I'm really sorry to report back with bad news but upon reading the instructions and checking online it's not suitable from birth, and is recommended from 6 months.

I got a rather abrupt message back asking 'what im on about' so have sent a screenshot from the pram manufacturers website which clearly shows "recommended from 6-36 months"

I can see how this is going to go down now. Sigh. Oh well Blush

OP posts:
Pramgate · 21/04/2019 18:49

They've just said "Yeah but you can put her moses basket into it"

This is what I'm up against ladies Grin

OP posts:
Pramgate · 21/04/2019 18:51

Now they've sent me a screenshot of a review somebody left on Amazon stating they used it for their newborn and it was fine.

It gets worse doesn't it.

This is why I was reluctant to say anything because it's all one big drama.

OP posts:
MountPheasant · 21/04/2019 18:56

Yikes.

Surprised amazon were so unhelpful! I literally went on chat and said someone had bought it for me and asked if I could return. They asked for the email and found it, sent me a return code and then credited the amount to my amazon gift card.

I would literally get a chat box open and say ‘hi, I’ve been bought a gift via amazon and I would like to exchange it for credit, can you help me with that?’ And see what they say

Pramgate · 21/04/2019 18:59

@MountPheasant thanks I'll give that a go and see if I get anywhere this time!

Would be thrilled if I could get the same outcome as you and not have to continue on with this frustrating dialogue with the gifter who'll be suggesting I take a hacksaw to it next no doubt Grin

OP posts:
emmalovesmangoes · 21/04/2019 19:02

It doesn't matter if someone else used it for their newborn. That's not YOUR newborn ! If you don't want to use a pram that's says it's not suitable for a newborn you're well within your rights to to not do so ! And imagine the weight if you had to put a Moses basket into the pram also ! What are they thinking Hmm. I feel for you OP X

CheshireChat · 21/04/2019 19:05

Not to mention that the Moses basket wouldn't be secured.

crispysausagerolls · 21/04/2019 19:07

Please don’t get one of those horrible
Phil and Ted buggies! Poor baby on the bottom, by the pavement with car fumes and at dog level, staring at the back of a buggy. Yuck.

Side by sides are much better, or a buggy board on the back of a normal one.

Pramgate · 21/04/2019 19:08

Apparently I can't send it back now as it had a 48 hour window for returns, does that sound odd to anybody else?

As predicted they've got the hump and are telling me to 'just sell it then'

So now I'm either going to have to just make do and use it irrespective of the recommended guidelines and the fact it's unsuitable, or have it clog up my cupboard for the next 11 years whilst I wait for somebody to buy it from me joking about the eleven years I hope!

OP posts:
MountPheasant · 21/04/2019 19:11

Can you find the amazon link? 48 hours sounds weird- amazon chat have told you that??

emmalovesmangoes · 21/04/2019 19:12

48 hours does not sound right at all. Especially not from amazon ? If they are saying sell it, I would do just that and put the money to something more suitable but that's just me, if they aren't helping you return it x