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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Or is this not an appropriate song for a health food shop

143 replies

APairofScarletSequinedWings · 06/02/2019 11:05

Hello Everyone,

I accept that I may be overthinking this, so happy to be handed a grip or three, but here is the situation.

I was in Holland and Barrett earlier, and was idly wandering around, when I realised that the song on their stereo was "Alone again, naturally", by Gilbert O'Sullivan. I have included the lyrics below for anyone not familiar with the song, but felt it was not the sort of thing to be playing where some customers may well be already feeling depressed and looking for remedies to help. I mentioned it to the young assistant, who was definitely not old enough to remember the song, but when I told her the first verse, she was horrified, and said that it could possibly trigger someone who was already in a dark place. One of my closest friends goes through periods of horrendous mental health lows, and would definitely think this song was meant for them.

Now, I absolutely know that you can't monitor every song in every shop on the high street, but those that are there to sell supplements supposedly to aid both physical and mental health (i.e. St. John's Wort or Valerian), would be better to either have more cheerful songs or general background music. I was about to write to the Customer Service Department and ask that they consider removing it from the play list, as I understand that the shops are sent USBs with the music already on there.

So, AIBU, write or leave it?

Lyrics
In a little while from now
If I'm not feeling any less sour
I promise myself to treat myself
And visit a nearby tower
And climbing to the top
Will throw myself off
In an effort to
Make it clear to whoever
Wants to know what it's like When you're shattered
Left standing in the lurch at a church
Were people saying, My God, that's tough
She stood him up
No point in us remaining
We may as well go home
As I did on my own
Alone again, naturally
To think that only yesterday
I was cheerful, bright and gay
Looking forward to who wouldn't do
The role I was about to play
But as if to knock me down
Reality came around
And without so much as a mere touch
Cut me into little pieces
Leaving me to doubt
Talk about, God in His mercy
Oh, if he really does exist
Why did he desert me
In my hour of need
I truly am indeed
Alone again, naturally
It seems to me that
There are more hearts broken in the world
That can't be mended
Left unattended
What do we do
What do we do
Alone again, naturally
Looking back over the years
And whatever else that appears
I remember I cried when my father died
Never wishing to hide the tears
And at sixty-five years old
My mother, God rest her soul
Couldn't understand why the only man
She had ever loved had been taken
Leaving her to start
With a heart so badly broken
Despite encouragement from me
No words were ever
And when she passed away
I cried and cried all day
Alone again, naturally
Alone again, naturally

OP posts:
PregnantSea · 06/02/2019 11:09

YABU. It doesn't matter what song came on while you happened to be in the shop.

QOD · 06/02/2019 11:10

Yabvvvvvvvvu

PinkHeart5914 · 06/02/2019 11:10

Do people really take this much notice of the rubbish music in shops? I like most have so much on my mind, it doesn’t even filter in.

Its a song, I don’t see the issue. Not all Holland and Barrett customers are depressed I assume and even if they are unless they hide under a rock I imagine they hear songs from time to time.

Just leave it

QOD · 06/02/2019 11:11

No one I know who goes in there is looking for stuff for depression. It’s a health food shop shakes nuts vitamins non gluten
Not a psychiatric depy

MeredithGrey1 · 06/02/2019 11:11

Don't know the song you're talking about, but I used to have a GP surgery that played music in the waiting room and I once heard them playing "staying alive".

punishmepunisher · 06/02/2019 11:12
Hmm
nutellalove · 06/02/2019 11:12

YABU

APairofScarletSequinedWings · 06/02/2019 11:15

Fair enough. Maybe it's because of my friend, knowing how they feel certain songs they hear out and about are relevant to things going on in their lives.

Of course not all H&B customers are depressed, and in other shops I would never have given it a second thought, but in a shop selling health supplements and with a decent section of Bach Rescue Remedy and the aforementioned "natural" antidepressants, it seemed an odd choice.

I'll go and fetch me grips Grin

OP posts:
RosemarysBush · 06/02/2019 11:16

It’s a tricky one. Many people wouldn’t notice or be affected by it. Many people would. There’s no way to know which songs will have an affect on people. On a general radio station, fine, but this does seam one to avoid on a specific playlist for a shop. (And I agree, many people in health food shops will be looking for hope, help, and answer to their problems)
As it has occurred to you u think you would be perfectly reasonable to contact head office and point it out.

ForeignnessAlert · 06/02/2019 11:17

Oh, I 'm disappointed. I thought it was going to be "A Pizza Hut, a Pizza Hut, Kentucky Fried Chicken and a Pizza Hut"

YABU and quite ridiculous

RosemarysBush · 06/02/2019 11:17

I think, not u !

DGRossetti · 06/02/2019 11:17

Do people really take this much notice of the rubbish music in shops? I like most have so much on my mind, it doesn’t even filter in.

I have no idea, but a while ago I was in Wilkos and a decent tune came on that Soundhound could not get clear enough to ID. I asked at the customer services desk and was told that in-store music is actually piped in via the internet and they had no control or idea what was playing.

I emailed Wilko head office and got a reply saying they used a 3rd party to "curate their customers aural instore experience" (yes, that is a quote) and that due to "commercial considerations and competitor sensitivities" they were unable to provide the details of the track.

Not sure if I entirely believed it, but it seems it's a thing ?

letsdolunch321 · 06/02/2019 11:18

OP, you need to get a hobby !!!

APairofScarletSequinedWings · 06/02/2019 11:19

RosemarysBush, ir was actually the assistant that suggested that it could have that effect on someone, I just mentioned it was a bit of an odd choice. But yes, that is my thinking, it might be silly to most people, but there ARE those who this kind of thing affects.

OP posts:
ReaganSomerset · 06/02/2019 11:22

Write if you like. They can always choose to ignore you.

ThanosSavedMe · 06/02/2019 11:22

Ffs

ForLifeNotJustChristmas · 06/02/2019 11:28

I hate this music in shops thing. Just let me browse. Background noise is irritating. They do it everywhere now. Even hospitals.

Walnutwhipster · 06/02/2019 11:29

You really do have too much time on your hands.

Shutityoutart · 06/02/2019 11:31

I was once in a toy shop (abroad) and they were playing Eminem. Full version - not uncut and was quite amused when he was screaming about ‘you mother fuckers’ etc whilst I wondered around the Lego section.

APairofScarletSequinedWings · 06/02/2019 11:34

Ok, I get it, most of you think I'm being unreasonable, so I'll keep my opinion to myself, but I will say that, having several people close to me who have serious mental health issues, silly things like this are enormous to them. Most of us would, as pointed out, not even notice a song unless it was something they liked.

But one last question; have none of you ever been in a shop when going through a bad time, a bereavement or breakup, and heard a song that brought back a memory that made you well up? I know it has me. That sort of thing can be amplified for some people.

And with that caveat, I am taking myself off to start preparing lunch.

OP posts:
doyouneedtoknow · 06/02/2019 11:39

Went to DD's school disco years ago, she was about 7 or 8 and all the kids were screaming along at the tops of their voices to Kings of Leon, "Woooahh, your sex is on fire!" Funny, but I did think the DJ should have thought more about his song choices!!

ChrisPrattsFace · 06/02/2019 11:41

I was handing a dead dog back over to an owner once and ‘I’m horny’ came blaring on the radio.
One of my most awkward work moments ever - so I appreciate how music can change a moment!

Missingstreetlife · 06/02/2019 11:44

Make a complaint, why not.
I hate tv in my doctors surgery too. Why must we have bloody noise everywhere

TadaTralala · 06/02/2019 11:45

I think if you are already in a certain fragile state of mind, then this song could possibly be taken to heart. Put on a CBT hat and think 'oh well, just happened to play the time I was in the shop, it's not just put on for my personal listening"

Madwithjealousy · 06/02/2019 11:45

I love this song but then again I do sometimes like to listen to really sad stuff and have a good cry.....

However.....I don't think it would have been on my list of easy listening tunes to be played in a shop. Then again there could be a very 'happy' song that triggers something for somebody else. Just look at Eastenders and the 'Aciiiiiiiid' song that traumatised Tina!