I went to a well know high street travel agents Saturday to book a holiday. I looked through some brochures and selected a hotel. The sales girl said she’d look for the best possible deal. She spent some time on her computer and phone and came back with a price. I paid the deposit and left.
When I got home I was googling the hotel and saw an online travel company also does the same hotel and the cost was nearly £1500 cheaper.
The travel agent I booked it through said they can book it cheaper for me but I’d lose the £400 deposit. Why didn’t they just book the cheaper one to start with if they were genuinely looking for the best deal.
I asked if I could transfer the deposit to the new booking and they said no.
So I said ok I will go ahead with the new quote and another deposit.
The lady then said oh the price has just gone up by another £500.
I said I’ve just paid the deposit how can you do that, she said it’s live prices and they change all the time.
I thought booking a holiday was supposed to be a pleasurable experience 😤
I’m so annoyed with them for what they’ve done and annoyed with myself for not checking the prices first.