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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this is pointless (Primark tills)

355 replies

whatsthepointthen · 04/01/2019 14:05

I came across this on facebook and although its a good idea in theory I cant help but think its abit pointless, A till specifically for disabled customers. Ive never seen any in my local stores so dont know how many Primarks have it.
But apparently you can also use it if you are pregnant or have a double buggy 🙄 Surely the queues will be just as long then? and surely its a choice to buy a pram so wide it doesnt fit at the other tills?!

To think this is pointless (Primark tills)
OP posts:
turnipsaretheonlyveg · 04/01/2019 16:36

When looking into buying a pushchair for my twins the advice at the time was that DC should be able to make facial contact with you, so we got a side by side pushchair that was the width of a standard wheelchair. Moving around with it was a pita and definitely left me with more understanding about the difficulties faced by wheel chair users. I think accessible spaces for all who need them are a great idea and if all the groups who would like them club together and push for them, they are more likely to happen.

whatsthepointthen · 04/01/2019 16:36

My older 2 are 7 and 6. so not long ago.

OP posts:
Zucker · 04/01/2019 16:37

People seem to change their tune when it comes to buses.

Aha! so you did think coming on here was going to have the whole of Mumsnet frothing with you Grin MN do love a good bus thread!

You do know that Primark is a private enterprise and not a publicly run service?

SoyDora · 04/01/2019 16:37

Argh just because you are pregnant you are not entitled to stand in a queue for less time than anyone else!? Ffs moronic sense of entitlement

Ah,’so moronic, entitled pregnant women shopping in primark have demanded this service have they?
Or have primark just decided to offer it?

weegiemum · 04/01/2019 16:40

I've used this till in primark as I'm a wheelchair user whennout and about. I don't mind queueing but the high counter makes paying awkward - the lowered surface at the wheelchair till gives me the ability to interact normally and pay with dignity. I wish all shops offered this!

Carrotss · 04/01/2019 16:43

Argh just because you are pregnant you are not entitled to stand in a queue for less time than anyone else!?

No, but just because somebody isn't entitled to go ahead of me doesn't mean I have to be such a dick that I don't happily let them.

whatsthepointthen · 04/01/2019 16:43

Its funny but people with double buggies tend to manage fine in other shops since its only primark that seems to offer this. How do you manage everywhere else?

OP posts:
Yabbers · 04/01/2019 16:43

People seem to change their tune when it comes to buses.

Because there aren’t enough spaces for the wheelchair users who need them, let alone for buggy users.

Because not getting a space can add an hour to the wait for the next available.

Because there are always options for buggy users on buses that can be done, but that some mums just don’t want to.

Because it’s possible to have different views for different situations when the consequences are far more severe.

WakeMeUpWhenGoodOmensIsOn · 04/01/2019 16:45

And you managed to get a tandem round the Primark chicanes? Because I wouldn’t have wanted to try it with my Phil and Teds.

WakeMeUpWhenGoodOmensIsOn · 04/01/2019 16:46

It’s only Primark because a) they’re quite good at this stuff and b) they have a uniquely wheelchair/large buggy inaccessible queueing system.

BishopBrennansArse · 04/01/2019 16:47

I use them.
As previous posters said the other tills are so high I can't see the till operator or reach the card machine otherwise. I think they're brilliant and wish other stores had them.

turnipsaretheonlyveg · 04/01/2019 16:48

I also wanted to add that I wouldn't have stood in a checkout line that was only advertised for wheelchair users, but by the time I had removed to cordons to allow my pushchair through the various line access points, taken out people's ankles when turning the pushchair and blocked the exit point the people complaining about double buggies using the access line might well wish I had.
In the much calmer reality of life I found people where actually helpful and supportive of me when out and about so it wasn't that bad. I was usually directed to a quieter till or other members of the public helped out, just like I try and do now.

Lolololololol · 04/01/2019 16:48

I don't understand the issue? Is the OP saying that disabled people shouldn't have to wait as long as non disabled people? 🤔 Thought the idea was for easier access, not speedier payment?

turnipsaretheonlyveg · 04/01/2019 16:48

Were not where.

EduCated · 04/01/2019 16:50

Do they manage? Some shops have more open layouts and aren’t so tightly packed as Primark. Some aren’t and people might struggle, but would probably appreciate an easier option. Some places are downright inaccessible.

More places should offer things like this. The world could do with a bit more kindness, and for accessibility to be the default, not an afterthought.

sashh · 04/01/2019 16:50

I was told I should have used it as I use a stick, only problem is it's rarely manned

That's deliberate, if you go there they will man it.

Samcro · 04/01/2019 16:55

i was told to use it next time, dd is in a wheelchair so getting her to the tills is bloody hard work. I do think it should be just for disabled people. But then I am fed up with everything that is there to help people like my dd, being taken by able bodied people.

BishopBrennansArse · 04/01/2019 16:57

Oh and by the way no able bodied people don't use them when disabled people aren't in the store, they are specifically opened up for disabled people.

And as for people with double buggies? No they shouldn't use them. What should they do? Err suck it up as unlike disability having children close in age is a choice and I say this as someone who before I became disabled had 2 boys 14 months apart and three kids under 5 in total. I managed, yes it's hard but being disabled is harder.

Oh, and making parents lives easier? No I won't. I've had entitled parents making my life actively harder for at least the past three years due to their selfishness in abusing facilities provided for disabled people because they have children. When I was in their situation fifteen years ago I wouldn't have dreamed of making life harder for disabled people in the way they do because of my pweshus likkle darlings because it was my choice to have them. Some buses even still had stairs so I had to fold my double buggy. Yes we just got on with it because we weren't so fucking selfish.

BollocksIsNoACompleteSentence · 04/01/2019 16:59

Can anyone link to where Primark say it is a till for pregnant women and pushchairs as I can't see it anywhere? At the moment, the only thing I can see is that it has a wheelchair symbol, not a symbol for pushchairs etc! I think this might be a bit of a pointless thread tbh.

And for the eighth million time, personally I don't mind if heavily pregnant and uncomfortable women or tandem pushchairs etc use it, although I do feel this would open it up to abuse. As PP said, disabled people and groups fought for these facilities, pregnant women or pushchair users are welcome to do the same if they feel it is needed.

Carrotss · 04/01/2019 17:00

I think this might be a bit of a pointless thread tbh

Just a little bit yeah. The source is "some random people on facebook told me".

Amirite · 04/01/2019 17:00

Wow op, you like being a bit of a knob don’t you?

BishopBrennansArse · 04/01/2019 17:01

Oh and yes I also had SPD in all 3 pregnancies. Online shopping existed even back then and is extremely useful in these situations.

nancy75 · 04/01/2019 17:01

But Samcro, it’s not being taken. Someone else using this till doesn’t mean you can’t use it. On a bus yes, if you can’t get on because of a pram then that has been taken away from you, but someone else using the till makes no difference

OldmaidLyonsmaid23 · 04/01/2019 17:02

It's designed for people unable to queue or stand for whatever reason... pregnancy doesn't automatically qualify you to jump the queue of course..neither being disabled and comfortable...and you run the risk of being judged by the queue if you don't have a visible disability obviously..there isn't always someone manning the position..so the rule is you will be served asap

Drogosnextwife · 04/01/2019 17:02

Its funny but people with double buggies tend to manage fine in other shops since its only primark that seems to offer this. How do you manage everywhere else?

I don't, its really fucking difficult, especially in places like Primark, Superdrug, card factory. Absolute shambles and usually results in blocking people in and knocking things over, so if a shop offers a place where I won't cause so much destruction to buy some hair dye or socks for my kids then I'm grateful because I usually come away harassed and sweating after having to pick up countless things of shelves packed so closely together, trying to squeeze by people who either are refusing to move for the buggy and take up the whole fucking isle while staring at one product for 20 mins or are genuinely on another planet and don't notice me standing at their side saying excise me please. So if I can get to the checkout a little easier it will make my life a little less stressful, ditto for when we take my disabled MIL out in her wheelchair.