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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this is pointless (Primark tills)

355 replies

whatsthepointthen · 04/01/2019 14:05

I came across this on facebook and although its a good idea in theory I cant help but think its abit pointless, A till specifically for disabled customers. Ive never seen any in my local stores so dont know how many Primarks have it.
But apparently you can also use it if you are pregnant or have a double buggy 🙄 Surely the queues will be just as long then? and surely its a choice to buy a pram so wide it doesnt fit at the other tills?!

To think this is pointless (Primark tills)
OP posts:
Consolidateyourloins · 04/01/2019 14:25

I bet you also object to pregnant women and people with small children having priority seating on the tube/train, alongside disabled people.

You're charming OP. Not. Are you male?

MakeAHouseAHome · 04/01/2019 14:26

Why should you skip the queue just because you have a double buggy!? That is your problem - you don't deserve to queue jump because of it.

MumMumMum1 · 04/01/2019 14:26

No @BollocksIsNoACompleteSentence it isn’t a disability we know 😴😴😴 but paying at a narrow checkout is going to be harder than it is for an adult on their own isn’t it? That’s the point.

BollocksIsNoACompleteSentence · 04/01/2019 14:26

Mummummum1 if you read my posts I said I don't actually have an issue with pregnant or multiple buggy users using the till.

Funnily enough I myself am a mother (who used to use a triple buggy!) as well as a disabled person so why are you telling me to fuck off? Having children is NOT a disability and if you're telling a disabled person to fuck off for stating it, you need to take a look at yourself.

BollocksIsNoACompleteSentence · 04/01/2019 14:27

You're quite an angry person aren't you?

BollocksIsNoACompleteSentence · 04/01/2019 14:27

And it is nowhere near as hard as being disabled. Nowhere near.

Ohheyyy · 04/01/2019 14:30

What a horrible post.

foxtiger · 04/01/2019 14:30

Its still a choice foxtiger just like having children is a choice.

Having children is a choice.

The small age gap wasn't a choice in my case, it was a pleasant surprise after ttc for 3 years the first time around.

I suppose I could have carried the smaller one on my back and the bigger one in a single buggy (we did this on holiday sometimes) but that's not always practical and you definitely can't carry as much additional shopping.

MumMumMum1 · 04/01/2019 14:31

My fuck off was a general one before id even started speaking directly to you after you called me rude & entitled - to anyone continually bashing mums/parents for using things like this & p&c spaces etc, same crap different day on mumsnet. I’m angry about it now yeah!! Definitely!! Because surely this is place to help parents, make their lives easier? It’s just turned into a bunch of stuck up arse holes making parents feel bad if they’re not making their lives as difficult as possible because they dared to breed! Stop twisting things!!

Ginkythefangedhellpigofdoom · 04/01/2019 14:31

All I can say is I use a walking stick and the the amount of times Iv walked out rather than battle queues especially in shops with tills like primark or tkmax that have winding queues with products at either side of you making the space narrower! Also a high desk means trying to lift the basket can be almost impossible.

Now it's hard enough with a stick, it must be a fucking nightmare for people who use a chair or walker etc!

If I had the choice of using a till like the picture I would without even thinking about it.

BeeFarseer · 04/01/2019 14:32

This thread has made me feel very grateful that I'm not the kind of person the OP seems to be.

Imagine being angry at things that make people's lives easier. It can't be nice to live with that level of pettiness in your personality.

whatsthepointthen · 04/01/2019 14:32

How do you know that I dont have a disability, this is not about that so stop twisting my words.

If you think anything I said is disabilist then please stay away from the comments on facebook! I havent said anything of the sort, I said its pointless because the aim is “you dont have to queue” yet you will have to as primark is mostly visited by mums.

OP posts:
Butchyrestingface · 04/01/2019 14:32

I came across this on facebook and although its a good idea in theory I cant help but think its abit pointless, A till specifically for disabled customers.

What is a till specifically for disabled people pointless?

Yabbers · 04/01/2019 14:34

The DDA desk has been a standard detail in Primark store designs for at least 15 years. It’s not about a shorter queue, it’s to avoid manoeuvring through the queue barrier and blocking the exit for other shoppers, there’s a lower desk so wheelchair users can reach. There isn’t always someone working that till so often you have to wait until someone notices you.

Most newly fitted out stores have them as it’s part of the DDA legislation, but most seem to use them for additional merchandising which is frustrating. We wait at them anyway, just to make the point that’s what it’s there for!

Primary are one of the few who actually have it’s use as part of their store policy and train staff to make sure someone is available.

I’m normally quite militant about pram users not deciding wheelchair access is to make life easier for them, but I can’t get too worked up about this one,

BollocksIsNoACompleteSentence · 04/01/2019 14:35

Well off you go then mummummum1 feel free to find a forum which isn't a "bunch of stuck up arseholes". I for one will be glad to see you leave as you're the one coming across extremely badly here.

SoyDora · 04/01/2019 14:38

yet you will have to as primark is mostly visited by mums

Is it?! Where’s the data on that? Mine is mostly visited by teenage girls.

Satsumaeater · 04/01/2019 14:39

Don't have an issue with people with buggies using it as long as they let people with disbailities in front of them but not pregnant women, come on. If you are have SPD or something and really don't want to brave supermarket and other shop queues then buy online or send someone else. You don't need special treatment at a till.

Ultimately we can all start demanding special treatment. If I drink coffee I need the loo a lot. Can I say that to use the "disability" queue?

Disabled means disabled. Not pregnant or with children or slightly needing the loo or otherwise in a hurry because your parking ticket is about to expire. But common sense means that if it's wider, and nobody with a disability is waiting, let people with a larger than normal buggy use it. Not sure why they all have to be so enormous these days though, even the ones for one child, I got by with a Maclaren.

whatsthepointthen · 04/01/2019 14:39

What is a till specifically for disabled people pointless?*

Stop twisting my words, Its pointless because mums with prams and pregnant people can use it aswell. Therefore you will still have to queue and if you check the pictures the “point” was you dont have to queue.

OP posts:
Pachyderm1 · 04/01/2019 14:39

I said its pointless IF pregnant women and those with double buggies can use it aswell!

Do you have any idea of just how many products / designs which benefit disabled people ONLY exist because they’re also marketed to the able-bodied?

People love to get up in arms about gadgets and services which appear to help people do things they could otherwise manage on their own (like gadgets to peel eggs or to make it easier to tip juice from a bottle etc) because they think it shows that people are lazy and entitled.

The truth is these things have to be marketed to able-bodied people or there wouldn’t be a viable market and disabled people would suffer for it.

This is just another example. The tills help disabled people, but they’re made financially viable (i.e. primark can justify the additional resources they require) because they’re also for use by pregnant women and parents with buggies.

So honestly, just get off your high horse. It’s a great idea, it will help disabled people, it’s made viable by also being accessible to other select groups. There’s no issue except that you seem to want to pit disabled people against parents, and what is honestly the point of that?

MumMumMum1 · 04/01/2019 14:40

Worse than someone who tries to argue then back track & act like a victim?? @BollocksIsNoACompleteSentence

‘you're telling a disabled person to fuck off for stating it, you need to take a look at yourself.’

You know full well I didn’t tell you to fuck off & I didn’t even know you were disabled before that comment!! I think you’re the one that’s coming across extremely badly & extremely manipulative!!

ChrisjenAvasarala · 04/01/2019 14:40

I thin what that person said... so they don’t have to queue... is a little bit wrong. It’s not about not having to queue. It’s about having a larger area to fit wheelchairs and double buggies, and a lower age for wheelchair users or people with dwarfism.

No one needs to jump to the front of a queue because they are disabled. But they should be given a queuing area which provides to correct amount of space for them to manoeuvre. Also, since shops are for the pulic and many of the public have double buggies, it is absolutely right that the provide a queuing area with space for double buggies. It’s about increasing sales, and if you give parents with double buggies a more relaxing paying experience then they will come back. If you give people in wheelchairs a more relaxing laying experience then they will come back.

It’s nothing to do with being nice to the disabled. It’s simply providing a gill area which makes it easier for wheelchairs and double buggy users, so that they come back and shop with that store again.

Drogosnextwife · 04/01/2019 14:41

Next time I'm in Primark with my double buggy I'm going to make sure and use the regular till (always do anyway, no other choice) and when there is queue of people behind me because they are finished paying, or trying to get to a till further up and can't get past because of my double buggy, I will take great pleasure in knowing that I'm pissing off people like some of the ones on here. It's fucking difficult with a double buggy, not as difficult as having a disability obviously but fgs a shop tries to do something to make life a bit easier for people and they get ridiculed!
Some heavily pregnant woman can barely walk while pregnant, so are technically disabled while pregnant but hey, their choice so fuck them right?

nancy75 · 04/01/2019 14:41

But people who are pregnant or have double buggies should absolubtely NOT be allowed to use it.
That’s not really anyone’s call but Primark, there is no legal obligation to have a till just for disabled people. If Primark have decided to offer this separate till to people with disabilities as well as pregnant women & people with big buggies it’s totally up to them.
Life can be hard for everyone & of course a disability can make life harder than a double buggy but life isn’t a game of top trumps, why can’t we be happy just to accept a thing that can make life easier for more than one group of people?

Zucker · 04/01/2019 14:41

They have these tills in Penneys/Primark in Ireland. They're placed right at the beginning of the till row and they're a great idea. No having to snake along in the very narrow Q with wheelchairs, walkers, sticks, giant buggies. I don't understand why anyone would be against them.

If it gives a person the peace of mind that "hey I can pop in there and buy my socks without it being an ordeal" then fabulous!

mummyhaschangedhername · 04/01/2019 14:41

I think lower tills are a great idea. My mum is a wheelchair user and it's really difficult because most still she can't reach. She can't shop alone because she can't out her pin in as it's too high and most don't come out of the holders these days.

However I also have twins, older now, but when babies the Pram that I would afford and suited our needs (two seats from newborn and very easy to move as My eldest was under 2 and walking) was a side by side, which presented certain challenges. Of course I was happy to wait but frankly I never got out at all because shopping with a side by side was too difficult. Great if I had plenty of money and able to have several prams for my needs but no so good if you just have to pick an option out of a selection of poor options.