My friends DD (reception aged 5) finishes school at 3.15. My friend finishes work at 3pm and rushes straight to school to pick her child up. She has to park quite far away, as there is no school car park, on a community centre car park that is used by the school and parents.
She normally arrives around 3.30. Yesterday she arrived just after 3.30 and went to the classroom door and her DD was not there, the teacher said she had taken her to the main office. When asked why she said school pick up time was 3.15 and beyond 3.30 all remaining children get taken to the office for supervision and the office ladies call parents to see where they are. (The issue is that the office is a 5 min walk around the other side of the school)
My friend was very annoyed and was rude to the teacher. Who is being unreasonable? The teacher or my friend?