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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To sue ASDA?!

318 replies

KnightlyMyMan · 18/11/2018 19:00

Ok so maybe not actually sue- but to be very annoyed and shaken up?

This afternoon I was shopping in a (reasonably small) ASDA supermarket picking up items for my gran.

I turned an empty aisle and noticed a ‘cleaning in progress’ sign on one side. No visible spillage and the sign was only on one side so I walked around it (gave a wide berth), Boom, I was on the floor having landed heavily on my right knee.

My fiancé, who was with me, picked me back up and another middle aged chap came running up to help. He had just fallen himself, in the exact same spot as me! The floor was coated in a slippery oil based substance - it had stained his jeans.

A minute later an employee came running up apologising profusely - the chap told her off as she had ‘wiped’ the floor after he fell but obviously done a terrible job. As I hobbled away I saw her retrieve a bucket and mop.

I went to the customer service desk and manager was called- he was nice and apologised (gave me a nominal gift card) but I wasn’t in pain, just shaken and annoyed as had that been my very elderly grandmother or heavily pregnant cousin (who it would have been had I not volunteered) it would have been very dangerous!

Since I got home my knee has seized and is now bruised and swollen in a lump. I’m 25- fit and healthy - never had anything like this happen before. But I’m really annoyed that It did- I won’t be able to cycle to my office tomorrow 😒 and expect I’ll be sore for a while. I’ve never considered suing anyone for anything but think this could easily have been avoided!

To sue ASDA?!
OP posts:
Sparklingbrook · 22/11/2018 19:41

Have you name changed slightly OP? Your posts are not highlighted for me any more?

How's the bruise now?

TrippingTheVelvet · 22/11/2018 19:46

Omg are you still going on about bruising your knee?!

KnightlyMyMan · 22/11/2018 19:49

@sparkling - yes sorry I’m knew and was playing around with different Austen themed names - decided to go back to this but forgot to capitalise 🙈🤔

OP posts:
Sparklingbrook · 22/11/2018 19:50

Don't apologise! I was confused for a second. Doesn't take much.

KnightlyMyMan · 22/11/2018 19:53

@sparkling

It’s ok- been better but I will survive!

@Tripping - OMG I’m so sorry for driving to your home, putting your phone lnto your hand and forcing you to read my thread...about my knee!
🤔 Although I’m flattered you took a break from your reality TV ... for me!

To sue ASDA?!
OP posts:
Sparklingbrook · 22/11/2018 19:55

It looks like it's going all colours of the rainbow now. Arnica is good for bruising.

KnightlyMyMan · 22/11/2018 19:58

@Sparkling

Thanks- I’ll try it xx

OP posts:
Myheartbelongsto · 22/11/2018 20:03

Sue? Piss take.

My 10 year old fell over this week, ripped a hole in her leggings and was left with a nasty gash.

Hasn't said a word about it until today when she said "I liked those leggings mammy"

DunkandEggAgain · 22/11/2018 22:05

Impressive bruise OP! Glad you're feeling chirpy and your criticism of the excessive levels of misery guts innresponse to your thread is spot on.

Everyone has a moan and everyone, at some point in life, say things in anger and annoyance that after the occurrence, don't come to fruition once its been slept on. No big deal, honestly and alot of folk should remembered that.

DunkandEggAgain · 22/11/2018 22:06

Yeah, typos. I know. Long day. Blush

BoglingToAswad · 22/11/2018 22:19

2 customers down in the space of 5 mins and the supermarket isn’t at fault? 😂 ...ok

Not when there's a sign up, no. It just means there's two idiots in the the shop at the same time.

I be t the employee was mumbling while holding back tears as running middle aged chap was having a go at her.

Probably. The OP seems very concerned about people being 'nasty' to her in their replies, but fine with the shop assistant being shouted at.

KimchiLaLa · 22/11/2018 22:26

Just tweet them and get yourself some vouchers. Sue them? It will cost you time and money. And it's a bit OTT. This isn't the States FFS.

KnightlyMyMan · 22/11/2018 22:40

@boggling
😮 or maybe it was because their ‘sign’ was nowhere near their actual spill (shock horror - at the possibility that everyone but yourself isn’t an idiot).

I love the ballsy assumption that ‘having a go’ means this guy was shouting or being OTT (if you read my posts you’d have seen that he never raised his voice- it’s an ASDA in an ‘affluent area’ 😉 , rather than just pointing out to her, that he had told her she’d put the sign in completely the wrong place and she had ignored him (🤔that’s not doing your job well) most likely on the assumption that, as it was a quiet Sunday, nobody was going to fall in the time it took to get a mop!

First person down the aisle fell, second (my DP) stumbled himself. Now he’s a doctor so it astounds me that he’s trusted to work in intensive care saving lives but falls into your ‘Idiot’ catagory, I assume you’re a rocket scientist or similar?

Or perhaps you’d like to take his place in intensive care, as you’ve not fallen over in ASDA recently so CLEARLY are more qualified 🙄

wow 😂🙈
If the shop worker wasn’t a female and the chap a male, I wonder if the same amount of sympathy would be afforded 🤔hmmm

OP posts:
BoglingToAswad · 22/11/2018 23:15

It seems I touched a nerve!

KnightlyMyMan · 23/11/2018 07:56

@bogling

🤔 being intentionally goady and making unreasonable assumptions...then calling names? Is there not a re run of love island you should be watching? 😘

OP posts:
Mysparklingpersonality · 23/11/2018 08:07

Genuine question @KnightlyMyMan

Did you note if there was any of the liquid (oil?) Around the sign itself as well as where you fell?
You said the sign was away from the spill - is it possible that the sign was placed over the spill, however being a liquid it dispersed on the floor - moving away from the site of the spill and further across the aisle while the shop assistant wasn't there? If she only had one sign to hand straight away then the place I'd put it is where the main spill is.

Sparklingbrook · 23/11/2018 08:57

I think the problem was there was no 'visible spillage'. So not sure how anyone could have seen it whether staff or customer.🤷‍♀️

justanotherprolapse · 23/11/2018 10:35

You won't have long term damage so your claim is only worth a nominal amount. The fact a sign was there is irrelevant. If it was so skippy and had been cleaned up badly the aisle should have been closed.

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