Ok il try be breif but not drip feed. Background - Our local high school academy is huge. It has large gates round it that close at 8.30am. the primary school sits in the same grounds but there is no access to the academy through their gates. Dd1 goes to academy (year 7) and dd2 is at primary.
This morning at 8.35 I was taking DD2 to school. There was a young man stood at the entrance to the academy crying. I asked if he was ok? He explained his mum dropped him off late and the gates were closed. He’s only in year 7 and didn’t know they locked them. I explained the gates close at 8.30 and he would have to walk around to the main gate (the only way to this is to walk around the whole housing estate). He Burst into tears and said his mum would ‘kill him’. I asked him if he wanted to come with me and Dd2 inside the primary school so they could ring school and explain he was going to be late and not to tell him off. He refused. I didn’t have my phone. He didn’t have his. So I told him which way to go and he went.
When I got home I called the academy cursing myself for not catching the poor boys name. I felt awful for leaving him as I’d of wanted someone to help Dd1 if she was so upset but I couldn’t leave Dd2. I spoke to the receptionist and told her what happened. She laughed and said ‘yes the idiots just got here now’ I was gobsmacked and repeated he was very upset and I was worried. She just said thanks for calling and put the phone down!.
I was seriously annoyed. AIBU to take this further? DH said to leave it but I’d hate to think of staff treating Dd1 like this. I don’t know if the poor boy got told off? Should I go up and report the b**ch?
If you got to the end of this thanks lol