Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this is a bizare substitution?!

115 replies

AppleCrumbleCake · 06/07/2018 19:54

Had my online shop delivered earlier. I’d ordered a bottle of factor 50 sun cream and it was obviously not available so they substituted it.

Now I would have assumed they’d substitute it with another factor 50 of a different brand, or a lower factor of any brand, but no, they substituted it with a bottle of aftersun!

Made me laugh.... I guess I might have needed aftersun if I didn’t use suncream! (They pick the delivery from a very large local supermarket, and despite the hot weather I really can’t believe they had no other suncream to pick from!)

What shopping substitutions have amused you?

OP posts:
kitkatsky · 06/07/2018 19:57

I was once arranging a housewarming party and had ordered a shed load of booze! The vodka id picked wasn't available and was substituted with a packet of aspirin. Made me laugh that they were worried about my hangover given the booze quantities. Can kinda understand shoppers confusing suntan cream and aftersun as on same shelf

Redglitter · 06/07/2018 19:57

I ordered Tiger bread... got a box of Maltesers. Hmm

Having said that it was a large box so apart from having no sandwiches I wasn't too unhappy

steppemum · 06/07/2018 19:58

the best one was one someone posted on here.

ordered: kiwis
got: kiwi shoe polish!

ChorleyFMcominginyourears · 06/07/2018 20:01

I ordered French fried and got potato croquettes!

I once ordered a pumpkin to carve with the kids for Halloween, they sent one but it was no bigger than a bloody Apple so couldn't do naff all with it 😂

FrozenMargarita17 · 06/07/2018 20:03

I ordered garlic powder and got garlic pepper ! Not very useful haha.

steppemum · 06/07/2018 20:08

then there were the Christmas orders, who ordered turkey/joint of beef etc and the order turned up on Christmas eve with NO meat!

AppleCrumbleCake · 06/07/2018 20:12

Can kinda understand shoppers confusing suntan cream and aftersun as on same shelf

...but it was a blue bottle with ‘aftersun’ written in enormous writing!

Love the kiwi / kiwi shoe polish one!

OP posts:
peneleope82 · 06/07/2018 20:15

I ordered guacamole and got an avocado.

Felt a bit judged to be honest. ‘MAKE IT YOURSELF LAZY’ Grin

ThePinkOcelot · 06/07/2018 20:18

I ordered a melon and got a tin of pineapple chunks instead.

HazelBite · 06/07/2018 20:18

I ordered sliced frozen mushrooms and got breaded garlic mushrooms, not really suitable for my casserole!

PinstripeElephant · 06/07/2018 20:22

Ordered two carrots.

Got a parsnip, and an orange.

Bluebird29 · 06/07/2018 20:24

Someone I know ordered head lice treatment for her kids but got a cat flea collar!

MargotLovedTom1 · 06/07/2018 20:24

I've never shopped online before. Do you have to pay for substitutions? I'd be a bit narked if I had to pay for shoe polish I didn't want, for example, when I'd actually wanted an item of fruit!

Icklepickle101 · 06/07/2018 20:25

I remember the mnetter who ordered haribos for trick or treaters and got a packet of condoms Grin

user1471459936 · 06/07/2018 20:26

Ordered a pregnancy test, got ovulation tests instead. Bit late for that!

mavismcruet · 06/07/2018 20:26

My mum once did an online shop. She got loads of quantities wrong - ordered 6 lemons and ended up with 6 bags of lemons. She also ordered tights which were substituted for Tena lady pants Grin

She won’t order online again as she says it’s too stressful.

I’ve ordered cat food and been sent dog food a few times. I’ve also ordered toothpaste which was substituted for denture stuff. I much prefer going to the supermarket myself these days. Especially if I get to go without kids. It’s like a mini break Smile

tillytoodles1 · 06/07/2018 20:26

My cousin ordered crisps and got a pack of always ultra sanitary towels instead. Not much use in her husbands butty box.

PinstripeElephant · 06/07/2018 20:27

I just remembered the mumsnet yet that accidentally put something like 50 packs of Fab lollies in her shopping cart to hold the slot and forgot to amend it Grin at least she had sensible subs. Like other ice lollies.

littlecabbage · 06/07/2018 20:27

You can reject any substitutions you don't want. I always find that I order say a 500g pack of something, and they substitute it with one 250g pack. Why not TWO 250g packs?!!

StainlessSteelCat · 06/07/2018 20:27

Delivery driver told me his favourite substitution: customer ordered 4 slice toaster (Sainsbury's, you can order some home goods), he had to deliver two 2 slice toasters.

HelloEllo · 06/07/2018 20:29

I ordered French fried and got potato croquettes! I don't see what's wrong with that, they're both potatoes!

Someone I know ordered head lice treatment for her kids but got a cat flea collar!
Love this Grin

My substitutions are always sensible. Bloody Sainsbury's.

MatildaTheCat · 06/07/2018 20:31

Best one I’ve heard (on Woman’s Hour) was someone who ordered some party liners and received 100 wooden skewers. Grin

HelloEllo · 06/07/2018 20:31

Do you have to pay for substitutions?

Sainsbury's give you a coupon for the extra money if it costs more.

MatildaTheCat · 06/07/2018 20:32

Panty liners Blush

Are party liners a thing? Confused

SixInTheBed · 06/07/2018 20:36

Who decides on what the substitution is? Is it computer generated or does the supermarket picker have the choice? The two toasters and aisprins are inspired .