To think this is a bizare substitution?!

[AppleCrumbleCake]

Had my online shop delivered earlier. I’d ordered a bottle of factor 50 sun cream and it was obviously not available so they substituted it.

Now I would have assumed they’d substitute it with another factor 50 of a different brand, or a lower factor of any brand, but no, they substituted it with a bottle of aftersun!

Made me laugh.... I guess I might have needed aftersun if I didn’t use suncream! (They pick the delivery from a very large local supermarket, and despite the hot weather I really can’t believe they had no other suncream to pick from!)

What shopping substitutions have amused you?

it sometimes works in our favour, we have ordered 2 x 6 pack of bottles of beer for £7.50 before and got it substituted for 2 x 18 bottles for the same price.

Also if they substitute our driver puts through the refund and asks us if we want to keep it anyway if it is fridge or frozen as I think they bin when they get back to the shop.

Middle class problems but we kept having buttermilk subed with sour cream. Not so great in the baking.

I’ve had strawberries replaced with cherry tomatoes previously. Lovely on a pavlova .

Isn't it the case that the picker can only see the first few letters of the item and that's why daft substitutions happen?

I once ordered a brand of dry dog food from Sainsburys. Got the same brand cat food.

Cornflakes instead of cornflour.

I ordered stir fry vegetables and got sweet potato chips. It’s not amusing, but was annoying. They must have 20 different stir fry vegetable options they could have substituted. The stir fry pork strips were then also pretty much redundant.

ordered throat pastille.got bleach.well it will certainly clean the throat out!

I always hope for something to add to these threads but in 5 years of weekly Ocado orders we've never had a silly substitution. I think they just leave things out completely rather than substitute.

I thought you were going to say that had subbed it with two bottles of Factor 25

I ordered runny honey. I got gluten free lasagna sheets!!

I think I started a thread about it.

I was told the machine picks the subs and they aren't allowed to change it

This thread is hilarious-keep em coming!

Ordered breast pads, got a kids water pistol
Not sure if they intended me to fill it up with breast milk or what...🤔

I ordered a chicken and got a chicken flavoured pot noodle.

And toddler sized Huggies nappies and received new born size Higgies nappies .

My all time favourite was the time I ordered a tube of vagisil and they delivered exfoliating scrub. The delivery man couldn't stop laughing and apologised profusely for the "dimwit packers"

I gave up shopping on line due to sone of the following ordered nappies got incontinence pants. Ordered baby milk got a bottle soya milk and a tin of condensed milk. Ordered bleach and washing up liquid got a surface spay and dishwasher tablets (wish i had a dishwasher) and the very best. I ordered thrush cream and i got natural yogurts and cranberry juice (i like to think this was a nice lady who had been there before and knew i was suffeting )

Ordered hot chilli sauce. Got pilchards in tomato and chilli sauce!

My bil once got a chicken he hadn’t ordered. He rang to tell them. They said ‘keep it and is there anything else we can help you with’. He said ‘yes, next time can you bring some paxo I didn’t order too’ 🤣

I remember a thing in the papers a few years ago - a woman very reluctant,y ordered an XBox 360 magazine for her teenage son. It was about four quid, so she had to be cajoled. They didn’t have any - so sent him an XBox 360 console.

Tesco the driver has a list of substitutions and/or short dates. They always ask if your okay or want to reject them. Possible problem items are in yellow bags so easy to spot.

If a substitution costs less you just pay the value, if it costs more you pay the price before substitutions.

It makes you wonder if the pickers have a competition to come up with the most ridiculous substitution that the customer doesn’t reject....I know I’d want to do that if I was in that job

I ordered Falafels and got Lamb Koftas! I expect better from Waitrose, it was for meat free Monday 😊

Party liners!

.......and this is why I don't shop online 😂

Ordered The Guardian and they sent me The Sun. Oh how we laughed.