Is this woman odd or am I just rude?

[Overanddonewith]

An email that was sent to me saying I was a rude person. Just for context this is regarding having a consultation for a skin treatment. In my original email I said hi etc, but in the email chain I just kept the questions short and didn’t say “hi, good day etc” because to me emails are not formal

Not saying hello ,hi and good day when you starting you letter not good at all.If you visited me before, you've noticed,that I am older than you and you should keep it in your mind, when you have a conversation with person older than you,by polite respect way,even you do not like something.

Is she a customer or are you the customer?

She's odd.

Plus, respect has nothing to do with age.

I’m the customer, she’s a doctor.

I think it's a bit rude but I wouldn't have kicked up such a fuss about it

Private or nhs?

I think you probably won't feel relaxed around her now anyway. You are not odd. Find another Dr if possible.

She sounds strange and a bit unhinged

Bonkers. YADNBU.

Some people apply letter writing etiquette to emails and others treat them like text messages, its all personal.

Are you providing or receiving the service? I would say if you are addressing a customer you should always maintain professionalism, it’s just courtesy to say hi / thanks for your email etc.

If you are the customer, I’d say she is being a little rude

Is she British? I know some cultures (e.g. Japanese) do have very strict ideas about the respect due to an older person.

Sorry, you are not rude!

Oh just read your update, find someone else.

Anyone performing any kind of treatment on you should be focusing on making you feel comfortable, not criticising your communication style

Bloody oddball! Her not you!

I hate abrupt emails. It takes seconds to add a bit of politeness.

I think sending a service provider emails like that was definitely rude - emails should follow the same basic conventions as letter writing, since there is no difference in the relationship implied by the fact you are emailing, not writing. A little less formal is okay, maybe, but not addressing her even with a 'Hi' is full on rude, in my opinion.

And why is her grammar so bad?! Is that actually what she wrote?

Isn't it a bit weird to keep saying Hi on an email chain?

Hi...what do you provide....?

Hello.. I provide this...

Hi... how much...?

Hello.... Its £££..

Hi.... What's your availability....?

Hello... I have appointments on...

Hi....can you do..?

Hello... Yes....

Hi...Do I need to...?

And so forth. It all becomes a bit insincere.

I think if I spoke to my clients in that way I’d be sacked.

I also wouldn’t get offended with someone for not wishing me a good day in an email. I have too much going on to waste energy on that.

RadioGaGoo

I think it's polite.

I've worked in two large organisations and emails never followed the same conventions as letter writing. They were informal, more like conversations in format. Sometimes you got a hi at the start, but seldom even the person's name at the end (you know who it is from the top of course). It never felt unfriendly or rude, unless that was the intention.

And why is her grammar so bad?! Is that actually what she wrote?

Yes. I don’t think English is her first language though.

Overanddonewith

Well, evidently she doesn't have too much going on to expect basic manners. That's up to her.

It's an email chain, though. OP said hi at the start of the first one. It's fine not to repeat the greeting every single time she asks a question.

I think the correct reply (courtesy of MIL) is "now listen duckie- fuck off!"

daisypond

Well, these things are subjective. In my opinion it's rude.