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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Is this woman odd or am I just rude?

100 replies

Overanddonewith · 18/05/2018 19:15

An email that was sent to me saying I was a rude person. Just for context this is regarding having a consultation for a skin treatment. In my original email I said hi etc, but in the email chain I just kept the questions short and didn’t say “hi, good day etc” because to me emails are not formal

Not saying hello ,hi and good day when you starting you letter not good at all.If you visited me before, you've noticed,that I am older than you and you should keep it in your mind, when you have a conversation with person older than you,by polite respect way,even you do not like something.

OP posts:
Iftheshoefits · 18/05/2018 20:32

Agree that english prob not her first language and seems like a cultural thing but sorry....when in Rome and all that. YANBU if thats her attitude then go elsewhere. She's being unprofessional.

Gabilan · 18/05/2018 20:35

Dear Pengggwn

Thank you.

Kind regards
Gabilan Wink

Pengggwn · 18/05/2018 20:36

Gabilan

Grin
Iftheshoefits · 18/05/2018 20:38

Just rtwt forddidnt occur to me that she could be based outside uk forgot that MN is international! (if I had a whistling emoji I'd put it here. But I haven't )Smile

BlancheM · 18/05/2018 20:39

Her email doesn't even make sense! How rude.
It would be bizarre to keep greeting someone during the same conversation. I wonder if she sent the email by mistake?

Shambu · 18/05/2018 20:42

I exchange loads of emails with prospective 'customers' for work.

Some sign everything Hello/Regards etc and some people omit that and simply stick to the info. It's a personal style thing, I've never taken offence.

CheesyWeez · 18/05/2018 20:49

I went to see a huffy doctor once. I was so outraged by the awful way he spoke to the secretary and treated the nurse (and me) that I went home and decided I just couldn't go through with it. I didn't want such a person operating on my womens' parts when he had been so awful to the women who worked for him. I rang the next day and cancelled. When I confessed all to my (woman) GP she said "hah, consultants eh." A bit off topic as it was face-to-face but I can imagine he would have told me off if I'd been direct to the point and not formal enough in an email.

Echobelly · 18/05/2018 21:07

This sounds like age/cultural difference that she doesn't understand an email exchange of information is more like a conversation, not like a letter where you need to start and sign off everything you say formally.

BlackberryandNettle · 18/05/2018 21:13

I wouldn't find a hi at the beginning of a chain and then just questions rude at all. Hi or hello at start of first email and informal style = normal email etiquette.

GETTINGLIKEMYMOTHER · 18/05/2018 21:14

Sounds as if she's from another culture, where you have to go through the polite motions before getting to the point.

Years ago I used to have to type letters (in English) for an Arab organisation in an Arab country. They always had to begin, 'After compliments...'. - presumably a translation from the Arabic.

Dh also worked quite a lot in Indonesia, where you had to go through the polite motions before any business meeting got under way, or people would think it rude.

LooseyInTheSky · 18/05/2018 21:15

Totally depends on your wording in the initial email. Can't make a judgement without the text.

BlackberryandNettle · 18/05/2018 21:15

I would email back and tell her that the writing style you used is generally accepted/usual when emailing but sorry if she has been offended. Sounds like she is foreign and older so may not have realised. Her email to you is a little rude though in my opinion and I wouldn't feel comfortable going to her for treatment after that.

Beeziekn33ze · 18/05/2018 21:17

If I had an email like that I would draw it to the attention of whoever she works for. Very unprofessional and barely literate.

FrancisCrawford · 18/05/2018 23:14

This reply has been deleted

Message withdrawn at poster's request.

FrancisCrawford · 18/05/2018 23:15

This reply has been deleted

Message withdrawn at poster's request.

honeylulu · 18/05/2018 23:31

I consider the doctor's email very rude.
If she wished the OP to draft her further responses in a particular way, there are far more polite ways if making such a request.

By the by, I agree that adding "niceties" to every step of a long email chain seems (to me) a bit pointless and insincere.

I have to approve a lot of work for junior staff and many of them start each and every email to me as "Dear Honeylulu, I hope you are well ..." By the time the same member of staff has enquired after my health for the tenth time in one day I feel like yelling "I'm as well as I was the last nine times you ruddy well asked!"

SabineUndine · 18/05/2018 23:42

Some doctors are really hung up on their status. She sounds weird to me and I wouldn’t want anything more to do with her.

BackforGood · 18/05/2018 23:43

Well, as you ask, I think you are rude to not type out a few words to make the e-mail polite.
However, it is a bit of an odd response.

OlennasWimple · 18/05/2018 23:54

It's a very informal way of communicating, to omit basic salutations from the email. Fine if you're emailing your mum, not fine in a professional context

But she is odd to bring it up rather than just chalk it down as yo being rude. I'd be looking for another doctor if I were you

AnnieAnoniMouser · 19/05/2018 00:06

She’s cracked. Ignore. Find someone else.

TorviBrightspear · 19/05/2018 01:58

GETTINGLIKEMYMOTHER 'After compliments' is a sort of written shorthand relating to general Arabic customs of raising compliments and pleasantries with each other before getting down to business in face to face meetings. I used to work in an area with middle Eastern connections and had to start letters in the same way.

MerryDeath · 19/05/2018 10:43

personally i am happy to drop the hi, kind regards etc after the first email/when the correspondence becomes a more casual conversation. i play it safe depending on the recipient though. it's tedious but a very small thing. to get in a huff with you is quite short sided on her part/you aren't the only person she's going to have to get in a huff with.

Mountainsoutofmolehills · 19/05/2018 13:30

vote with your feet

expatinscotland · 19/05/2018 13:39

She's bonkers. Find another doctor.

tourist36 · 19/05/2018 13:47

Oh tell that person to take a chill pill and move on.

I normally start an email with dear x Y z.. but when it becomes a chain then it is ridiculous to continue with that!

Kind regards!
xx
lol

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