Is this woman odd or am I just rude?

[Overanddonewith]

An email that was sent to me saying I was a rude person. Just for context this is regarding having a consultation for a skin treatment. In my original email I said hi etc, but in the email chain I just kept the questions short and didn’t say “hi, good day etc” because to me emails are not formal

Not saying hello ,hi and good day when you starting you letter not good at all.If you visited me before, you've noticed,that I am older than you and you should keep it in your mind, when you have a conversation with person older than you,by polite respect way,even you do not like something.

Penggwn - then there are many, many impolite people out there. I get it when starting an email, but when you are both replying on the same email, it's not unusual.

I think yaBoth u. A simple Hi or Hello and a Kind regards or similar at the end is appropriate for an email to someone you don't know. But she was also rude to pick you up on it

RadioGaGoo

I think you're right - there are lots of rude people out there.

Obviously there are some nuances - if you're talking to someone you know, same organisation etc., less formality is reasonable, but not with a total stranger.

Sorry, ignore that. It's subjective.

I wouldn't judge people for doing it or not. I would judge that incredibly rude response though.

Dear [doctor],

Criticising your potential clients is not only extremely rude, but has made me feel negatively about not only your business, but also you as a person.

I do not feel that I have been impolite towards you. I would respectfully point out that respect needs to be earned, and is not an automatic right afforded to you by virtue of the fact that you are older than me.

Naturally, I will now take my business elsewhere.

Regards,

OP

Extravagant

I notice you put 'Dear' and 'Regards' on that one!

The only rude one in this scenario is her! I would complain.

Emails are generally considered less formal communication - more formal than texting but less than a letter.

I find that formalities tend to devolve during an email chain, and by the end there aren't many "dears" and "regards" happening. Seems normal to me.

Is she German? We had a bunch of German offices and they eventually explained to us that they found it very rude when we sent emails that didn't start with a greeting and end with a formal salutation.

Whereas we would maybe start the email chain with "Hi Helmut, was thinking ..." but then continue like it was a conversation "have you also thought about. .."etc.

I changed for them as they explained politely in a general session about cultural differences.

I wouldn't go back to a doctor who spoke to me like that though.

I’m astounded that a doctor would write to her client criticising their manners.

I would find another doctor.

If she can get cross over you seemingly being disrespectful with email etiquette and literally tell you off I would be quite worried what she might tell you off for during your consultation

I mean what if you haven't made enough effort washing your face or tying your shoelaces or you don't blink too many times? Personally I'd be terrified of what punishment she may inflict

She was rude. Even if you think someone has made a faux pas, it’s generally pretty rude to point it out to them.

Ooh people like this make my blood boil.

Trim and find a new doctor

She is deranged . How is that sales and customer services !

Yes. I don’t think English is her first language though.

It's possible neither of you are rude but you're just operating with different value systems. I'm with you that in the UK we treat emails as informal communication but other countries may attach more formality to them.

I wouldn't worry about this too much, treat it as a learning experience.

I think I would be offended by her lack of grammar and spelling.

YWBU and I'd find you rude.

Eeshk, find another doctor! If NHS, complain.

As a doctor (NHS) who occasionally emails patients I'd never expect some sort of formal greeting and certainly wouldn't be offended if it was absent. Neither would I address a patient in that way, I think she's been very rude to you.

Was this genuine OP? Sure it isn't spam mail?

I cannot imagine anyone sending this!

I keep email chains brief. I start with "Dear/ Hi/ Hello" as appropriate and sign off the first one but when it becomes a to and fro conversation it's just easier to keep it short. I also prefer this because it saves me time writing things and saves the recipient from reading what's basically flim flam. It may be only a few seconds, but it's a few seconds every day over hundreds of emails. It adds up.

You can always make the signature automatic of course, and have different chosen signatures. You can have fun with that, but not on work emails.

I don't understand why the onus seems to be on consumers to be professional these days - surely it's the professional who should take the responsibility for remaining professional regardless of who they come into contact with?

She was unprofessional to tell you off in the manner she has

Were all her emails written like that? If they were I would be concerned about her ability to speak English as well as her tone with a potential patient.

I hope you have written back to punt or that it is even rude to point out when someone else is rude so that she can then reply that you were rude yourself to point out her rudeness and so on.