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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

10 minutes late for hairdressers...

103 replies

Loveshinealight332 · 04/05/2018 12:09

I had an appointment booked for 10 and I didn’t arrive till 10.10.
I rang at 10.05 to say I would be there at 10.05.
She had a massive attitude saying well you know you should be here on time etc we are fully booked
Surely 10 mins wouldn’t harm anyone?

OP posts:
PotteringAlong · 04/05/2018 12:11

Well, it will make everyone behind you 10 mins late for a start...

apacketofcrisps · 04/05/2018 12:12

If everyone is ten minutes late through the day they’d have to turn someone away. Accept responsibility!!

kitkatsky · 04/05/2018 12:12

Shrugs not sure. How do you feel when you have to work ten mins later on a Friday night? I know I don't like it

Original poster
Loveshinealight332 · 04/05/2018 12:14

Surely 10 mins can be made up?
I didn’t arrive late on purpose,there was a accident and bit of a tail back.

OP posts:
Allthestarskendrick · 04/05/2018 12:14

What if you’re booked in for an hour and it overruns by 10 minutes. You’re already 10 minutes late, so that’s 20 minutes in total.

Then the next client had to wait 20 minutes for their appointment.

The next might have to wait 30.

See the pattern?

I know a lot of hairdressers and they never seem to have time for a lunch and most are paying to hire a chair and not thus receiving a wage from the salon.

So yes, it does impact them.

PuppyMonkey · 04/05/2018 12:14

You must have known you were going to be late before 10.05 though, you should have rung at the earliest opportunity and then she probably wouldn’t have been so Hmm

SecretSantaaaaaa · 04/05/2018 12:15

You shouldn't be late but sometimes these things happen.

She didn't need to have an attitude though, she could have just told you you have to reschedule politely.

GinUser · 04/05/2018 12:17

You should have rung before 10:00 to let them know. In fact as soon as you knew you wouldn't be there promptly.

baxterboi · 04/05/2018 12:17

I find hairdressers will generally get a bit narky when people are late - then again, they then have to explain to everyone after you why their appointment is now 10 minutes late so I kind of understand it.

LovelySouffle · 04/05/2018 12:17

So unprofessional omg! leave a TA review hun Flowers

kaytee87 · 04/05/2018 12:18

There's been this exact thread before.
Yabu and even ruder to phone once you were already late.

ikeepaforkinmypurse · 04/05/2018 12:20

The hairdresser should be polite, but you are in the wrong. No client appreciate to be kept waiting for 10mn or more because someone has to catch up with a late appointment.

For me, you were 15mn late to start: no way can you plan to arrive on the dot if you are driving, have to park etc. Sometimes it takes a couple minutes more.

of course YABU

MyOtherUsernameisaPun · 04/05/2018 12:20

You're ten minutes late, another person is ten minutes late, before you know it the salon is half an hour behind and some poor soul is waiting thirty minutes for their appointment. Or the time is made up, as you suggest, by the poor stylist not taking a break because she can't afford to lose customers by forcing them to wait for their appointments.

It wasn't your fault you were late but it was your responsibility and all you can do is take it graciously on the chin and leave yourself more time for the journey next time.

o0o0 · 04/05/2018 12:23

Offer to not have a blow dry.

EleanorHooverbelt · 04/05/2018 12:24

Leave an-extra large tip and apologise.

She doesn't have to book you in again if she gets peed off at you, so if you like the work they do, you'd best keep on their good side.

PinkHeart5914 · 04/05/2018 12:24

How can you make the time up in a hair salon? You can’t rush someone’s dye or cut without slipping standards surely?

StormTreader · 04/05/2018 12:25

When you say it can be "made up", are you suggesting that the people after you have corners cut on their appointments, or that the hairdresser loses 10 minutes of their lunch? It can only be made up with one of those two things really.
Would you be happy if they rushed your appointment because they were trying to make up time from the person before you?

ShellyBoobs · 04/05/2018 12:25

So unprofessional omg! leave a TA review hun

This is a joke, surely?

Hillarious · 04/05/2018 12:25

I always make sure to allow enough time to be early, just in case there's an accident and a tail back.

SteveMcGarrettsBudgieSmugglers · 04/05/2018 12:27

wow you sound entitled, yes it matters quite a lot when you are late, some hairdressers even cancel the appointment, fully booked means back to back in the hairdressers I go to, and even sometimes doing a cut or trim one someone else while a colour is taking

Smeddum · 04/05/2018 12:28

There's been this exact thread before

I thought this too. Turn up on time, otherwise you’re making someone’s working day harder than it needs to be. Getting pissed off about it smacks of entitlement.

Loonoon · 04/05/2018 12:29

I agree YABU. I wouldn't want my hairdresser to be rushing through a cut or colour because someone before me had run late.

worridmum · 04/05/2018 12:32

in the best hair dressers in my local town they would of refused to go over you time slot meaning you would lose out on something aka blow dry something and if your more the n10 minutes late they turn you away as they rightly dont want it effecting the later customers can you imagine if you are the last one of the day and you have to wait 30 minutes for your hair cut?

(Btw if the did not do something aka did not blow dry you would still be charged for the full thing because it is YOUR fault you are late).

Nanny0gg · 04/05/2018 12:33

How do they make the time up? Colours have to be on for a certain amount of time. Cutting takes a certain amount of time (don't want my cut rushed, thanks)

And what if someone cancels because they need to be out on time and can't start later than they booked?

YAVVU

LucyEvans26 · 04/05/2018 12:33

I work in a dental practice and if a pt comes in 10 mins late we run 10 mins late then the next patient is waiting 10 mins huffing and puffing thinking its our fault. OP when exactly will they make up the time? On your appointment? you're already 10 mins late. Turn up on time or cancel and rebook.

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