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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to not tip?

163 replies

Blackteadrinker77 · 05/03/2018 20:55

Why do we feel the need to tip waiters/waitresses and hair dressers but not other workers on the lowest wage?

I agreed with tipping before their pay was brought in to line with the NMW (as it was at the time) but now it feels wrong to tip them but you don't tip the cleaner who cleaned that restaurant who is on the same wage.

AIBU? Who do you tip and why?

OP posts:
tracymars · 06/03/2018 01:17

Quite often before I tip I ask the waiter where the tip goes. In some places the management takes the tip. Then I don't tip. Some places it goes to the waiter but the best use of tips, in my opinion, is when they're split between kitchen and waiting staff. Kitchen staff work hard in a stressful and hot environment and don't usually get anything extra for it because they're behind the scenes. I don't tip if the service has been bad though.

CadyHeron · 06/03/2018 01:20

Everyone else behind the scenes gets their set minimum wage

Where are you? Are you in the UK? Everyone has a minimum wage here.

Obi1Kenobi · 06/03/2018 01:21

Yes exactly all the kitchen staff get as a minimum (their minimum wage in the UK.)

Obi1Kenobi · 06/03/2018 01:23

We waiting staff get UK minimum wage but being front of house it is expected our incomes are supplemented with tips hence we work damn hard to make sure you have a nice time/experience/meal ect.

CadyHeron · 06/03/2018 01:43

We waiting staff get UK minimum wage but being front of house it is expected our incomes are supplemented with tips hence we work damn hard to make sure you have a nice time/experience/meal ect.
Expected by who? Sorry,but your employers pay your wage. Lots of jobs out there look after people/make sure they have a nice time/good experience.
Why are some expected tips and not others?All work just as hard. Giving a good experience to those they come across.
It's part of the job.

Obi1Kenobi · 06/03/2018 01:45

Exactly front of house staff deserved to be tipped for good service. Not tipping is appaling. Stay at home and cook for your partner for not a word of thanks or sign of gratitude. See you bitching on here about it a minute.

CadyHeron · 06/03/2018 01:57

Exactly front of house staff deserved to be tipped for good service. Not tipping is appaling. Stay at home and cook for your partner for not a word of thanks or sign of gratitude. See you bitching on here about it a minute

Eh? You make no sense with your stay at home and cook for your partner with no word of gratitude expect to see you bitching about on here in a minute attitude,
As front of house, you're not cooking it and serving it,are you? Someone else is cooking it and you're dishing it out to the customers.
Why does the head chef get nothing then but the front of house serving it to the customers get a tip? Why some but not others? You're all doing a job. Why are some more entitled than others?

Obi1Kenobi · 06/03/2018 01:59

In good established places as I said before this isn’t the case. All tips get shared.

WhatToDoAboutThis2017 · 06/03/2018 01:59

Obi1Kenobi I hope with that attitude you tip fast food restaurant staff too.

Why should kitchen staff only get minimum wage while you get tips just because the customer sees you?

Unihorn · 06/03/2018 02:01

WhatToDoAboutThis2017
Sure, but fast food staff deal with those customers for about 5 minutes though, as implied in the job role really. Restaurant staff deal with them for an hour, or more in the case of parties. Good servers will also go above and beyond to provide personalised service which is more easily achievable in their role than in counter service roles. For all the shitty people I've encountered I've also been able to give babies their first taste of ice cream or celebrated with families whose children have recovered from long term illnesses. We don't always do extra stuff for tips, we do it because we enjoy that aspect of the job and if people choose to reward it monetarily then that's obviously great for the team.

Obi1Kenobi · 06/03/2018 02:02

if they are lucky tips shared amongst the staff this obviously alludes to decent reputable places (workwise) which the catering industry isn’t famous for.

Eltonjohnssyrup · 06/03/2018 02:02

Do you realise the average cab driver is on 18k a year if you are in the UK?

That’s less than 2/3 of the average wage. And it’s an average, so at least half of them get less than that.

I do tip if I get good service, partly because I think people in service professions get paid less than they deserve.

If someone gives you really good service and you can afford it I think it’s nice to tip.

No problem if people choose not to. But I find people who boast about not tipping and take satisfaction in it vulgar in the extreme.

WhatToDoAboutThis2017 · 06/03/2018 02:09

Unihorn Well for a start McDonalds are going in an experience led direction; we’ve already started with table service.

Not only that but we regularly provide a personalised service; when I see regular customers I will alert someone to get their order ready before they even get to the till so they aren’t waiting, we also hold parties and are also there for many first ice creams.

There might be a bad impression and a stigma about fast food workers being lazy and incompetent, but it’s simply not true. They work much harder than I’ve ever seen waiting staff work; it’s a lot more fast paced and chaotic, and you have to deal with the negative view everyone has of fast food workers.

CadyHeron · 06/03/2018 02:16

Yeah, but whattodo that's your job. You should be giving a good service anyway, not expecting a pat on the back and some extra pennies thrown your way because you're "doing your job right."
Why is some front facing jobs worthy of having customers giving them extra but not others?
What about the lollipop ladies/men? The helpers/volunteers when I go for my hospital appointment that greet me and show me where I should go? They can't take money in the palm. Why do you for showing someone to their table?

Obi1Kenobi · 06/03/2018 02:27

They don’t feed me and besides we give our lovely lollipop lady a huge and I mean huge gift at the end of the year (voucher) and all teachers etc. I am not ungrateful for my NHS receptionist but she gets paid well and has an actual pension I would die for.

Obi1Kenobi · 06/03/2018 02:30

And besides everyone in the NHS is working for their wages based on my taxes but thanks for not tipping me so my returns are lower and contributes to their stagnated wages. It’s a crap argument.

WhatToDoAboutThis2017 · 06/03/2018 02:36

CadyHeron are you getting me confused with Obi1Kenobi? Because I don’t agree with tips at all.

Also, to Obi1Kenobi, you ignored my previous post to you so I’ll repeat it in case you missed it:

I hope with that attitude you tip fast food restaurant staff too.

Why should kitchen staff only get minimum wage while you get tips just because the customer sees you?

Obi1Kenobi · 06/03/2018 02:40

Like I said before. In a reputable place we all share the tips between us. However the catering industry isn’t known for being a fair, diverse and moral place to work. I won’t say more than that but must people who work. Behind the scenes in low paid jobs aren’t exactly above board and or have all their paper work to hand. Those who are above board work just as hard as all of us and wesbare our tips. I do top fast food workers thanks! Not that I eat it much knowing what I know.

CadyHeron · 06/03/2018 02:41

They don’t feed me and besides we give our lovely lollipop lady a huge and I mean huge gift at the end of the year (voucher) and all teachers etc.

BUT I MEAN HUGE* gift at the end of the year.Rolex gift voucher? Discount off a Ferrari? Just why?
They're doing their job too.
Weird how you expect a tip but don't think others on minimum wages should get one.

WhatToDoAboutThis2017 · 06/03/2018 02:47

Obi1Kenobi Please don’t talk rubbish. Anyone employed by McDonalds, Burger King, KFC or any of the other fast food chains has all their paperwork and is fully above board. I don’t know why on Earth you would suggest otherwise.

I have worked in fast food for a long time and in multiple stores; I have enjoyed each and every one and been treated with respect and kindness.

And really, you’re telling me if you go to McDonalds or Burger King you tip?

Obi1Kenobi · 06/03/2018 02:49

Cady I am not saying they don’t deserve a tip but usually they get salary increases or bonuses or pensions. We the menial fast food workers and restaurant servers who make your lives a little easier that day or evening get jack shit. We never get promoted or a bonus or a pension or a pay out. The lollipop lady kept my kids alive for a school year. That deserves my contribution. The teachers educated my kids and developed their sense of worth and bolstered their self esteem. That deserved a boost. They all get smart increases. Bonuses. Discount vouchers. We don’t. We get people like you who treat us like gum on the bottom of your shoe. An annoyance but expect great service and food and ambience and experience for hours on end. Then complain because nothing is good enough. You make me feel like an unpaid hooker whose John just ran off after a happy ending.

CadyHeron · 06/03/2018 02:49

Sorry,whattodo - read your Well for a start McDonalds are going in an experience led direction; we’ve already started with table service.Not only that but we regularly provide a personalised service; when I see regular customers I will alert someone to get their order ready before they even get to the till so they aren’t waiting, we also hold parties and are also there for many first ice creams. and read it as wanting a tip as going " above and beyond" which seems to be the argument for wanting extra cash from the customers.
Read your other posts and seems have got you mixed up with the expectant grabby ones.

CadyHeron · 06/03/2018 02:54

We don’t. We get people like you who treat us like gum on the bottom of your shoe.
I have never treated anyone like gum on the bottom of my shoe when out. Ever. I'm always polite when out, clean up after ourselves..... I just don't see why waiters expect to be tipped when others just as deserving aren't and aren't expected to.

PyongyangKipperbang · 06/03/2018 02:57

No RTWT but....

As waiting staff my job was to take your order, know the specials/whats run out, bring your food/drink whilst being polite and thats it.

It is not my job to clear up after your kids during the meal, your kids, your mess. I will clean up afterwards but if your child chucks their dinner everywhere and you want it cleaning up then I will bring you a cloth or dustpan and brush. It is not my job to laugh and joke with you, or your kids. It isnt my job to make a fuss and put a candle in your dessert because you told me it is your birthday. In fact most things that people think they should get as standard is not in fact, my job! That is why, if your server does anything over and above the basics, they deserve a tip

WhatToDoAboutThis2017 · 06/03/2018 03:01

CadyHeron No worries Smile I absolutely love my job; I look forward to going in as every day is different and fun, and I’m surrounded by brilliant people. I give great service because I enjoy it and like making people happy; if I can make a customers day better I will happily go out of my way to do so.

I don’t agree with tips at all, I just personally find it exceptionally hypocritical when people tip certain NMW jobs but not others.

Obi1Kenobi Great self sabotage there, calling us menial. You can also get promoted if you put in the work; the majority of franchise owners were once crew members, and it’s very rare that we would ever hire a manager who hadn’t previously been a crew member.

Promotional opportunities and training are very good for those willing to put in the time and effort in McDonalds at least. You can make a great career out of it, but not if you’re going around calling it menial. Then you’re just continuing the negative stigma and not helping the situation you’re complaining about in the first place.

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