The worst complaint you have ever received

[planetclom]

I’ll start.
Someone complained they when they arrived early for an appointment I saw them early, they did not want to be seen early ...
Someone complained that I was only interested in box ticking and in the next sentence complained I spend to long trying to sort out their issue...

Work in the NHS if that is relevant, I suspect it is.

also got complained about by a parent for showing a student's excellent work to the rest of the class.

I actually hate the showing of excellent work to the rest of the class. You have no idea how shitty that is for the other kids.

Also NHS.

I had a lady complain it was a disgrace her father had not been seen for an urgent outpatients appointment yet. Never got an apology despite the fact it turned out the consultant had given the father the referral to leave in our department and it he had taken it back to his house instead. And she was holding it in her hand as she shouted at me over the phone.

Another who told me she didn't care that I was cancelling her appointment due to one of the clinicians parents dying suddenly and unexpectedly, she was coming anyway and he better be there to treat her.

Previous job - a woman who threatened to sue because we wouldn't forceably hold down her small child to extract a tooth, after treatment was abandoned because they were very tearful.

I worked in a cafe as a teenager.

Someone took their coffee and sat outside, in October, for half an hour, brought it back in and complained it was cold.

I work in retail. I once had a customer looking for something we didn't sell - I explained politely that this wasn't something we had. His response: "well the man at insert name of completely different chain of shops said you did so you must be lying to me"

I'm sorry, didn't realise a man who didn't work here knew so much more than me!

Why is it shitty ProperLavs?

Look at you lot stuffing your face,laughing.dont you have work to do?lazy gits
said by customer in bar at 7pm after work finished, at the team Xmas meal

Those kids whose work is never chosen as excellent, despite the fact they try hard, feel shitty.
The average teacher won't bother to keep a tally of whose work they have read out as exemplars, it will tend to be the same kids who are chosen, over and over again.
I have found over my years of teaching and listening to my own children that kids actually feel de motivated when this happens. It's a "look what you could do if you tried harder".
I would never do it again.

My now late elderly neighbour asked me if I could stop the leaves from a tree near my house blowing into her garden.

I had someone complain that a store was closed and they couldn't pick up their click and collect order. When I told her that I would find out what was going on and call her back, she said she already knew why it was closed. There had been a teenager killed right outside the branch and it was a crime scene. Her paper plates were more important than a murder investigation.

Food wasnt warm enough, food then too hot. Food was cold when he got home, 2 hours after collecting. Didn't like his food 2 months ago no receipt wanted his money back.

A colleague who sat behind me sorting the post for the office complained he could hear me talking and it distracted him so I needed to be quiet so he could concentrate. I work in a busy call centre, I have to speak to answer the phone

Sorry but hate it when ' no problem' is said . It is a problem to me so don't dismiss it so lightly. Waits to be flamed.

I worked at call centre for a bank years & years ago, I got all sorts of abuse and threats.

Some people are arseholes!!

We have a beautiful magnolia tree. We keep it in good shape and it's confined entirely in our garden, no branches overhanging next door. New neighbour complained that the blossoms blew into her garden in spring and the leaves in autumn.

I told her to have a word with God about the wind because there was nothing I could do to stop the wind blowing.

"MrSnrubYesThatsIt

Got told off by a customer for saying the words no problem when I was offering her help."
This does annoy me. As the customer I'd like to think I'm not a problem.
"what can I get you?"
,"medium black coffee please"
"no problem... Would you like milk"
"no thank you"
"no problem... Would you like sugar?"
"no thank you"
"no problem"
Etc

.

I had a customer complain that the sauce on her ice cream sundae wasn’t hot. I had to explain that hot fudge sauce cools down quite quickly on contact with cold ice cream.

I've been a Kitchen Manager for 10 years. There have been some corkers. My personal favourite....(and this occurs with frightening regularity!)

"My medium steak still has blood in it!"

Well yeah! Its a MEDIUM streak. It is meant to be pink? You ORDERED it medium. They actually wanted it juicy but with no blood and expected me to telepathically know this. A conundrum to be sure.

they weren't supposed to be waterproof and that they were never designed with it in mind and had he tried a waterproofing product on them?
I have some sympathy with the gentleman who got wet feet due to this! I understand that the shoes were labelled not waterproof, but I get tired of paying > £50 for a pair of shoes, to be told at the till that they aren't really suitable for use as they need sealing against water and dirt, so I should really pay for a treatment on top!
They don't sell plates that need firing and would absorb the food, and charge you to get them fired, so why are almost all shoes sold without adequate sealing for using them on our feet outside???

I refused to register a truck because the guy had no money to pay for it and said he'd 'see me right next month'. It was $4000 back in the late 90's and simply against procedure to offer credit.

He went apeshit and told me he would be waiting outside after my shift with a bunch of his mates to 'do me in'. He was there with said mates and I had to be escorted home.

I was 18.

Needless to say my manager refused to do business with the whole nationwide company ever again and they had to travel 200 miles further to get their trucking related shit done. 😁

One of my employees raised a formal grievance against me. Because I gave him a pay rise.

Worked in a shoe shop in my teens. One woman came in looking for “a dress shoe” and complained to the manager that I didn’t know what she meant when’s I asked her to describe what she needed.

To this day I don’t know what she wanted. The term “dress shoe” doesn’t exist.

Dress shoes are a thing...en.m.wikipedia.org/wiki/Dress_shoe

I have a few

• I worked in a newsagent with a post office when 9/11 happened and we had a customer come in on 12th with a parcel to be sent to NY. She was apoplectic when she was advised that it might take a little longer than normal due to the ongoing situation in NYC, and insisted on writing to head office to complain!

• This wasn't a job - just a volunteer role in a situation where we were all volunteers. I had made up a rota for everyone involved in a particular role. Prior to making up this rota I had emailed everyone involved asking for any dates over the next 3 months that they couldn't do. I emailed several times and made it clear when I needed to know by as the rota had to be done by a certain date.

When the rota went out I was confronted really aggressively by someone because I had put them on duty on their wedding anniversary 2 months later. I apologised, but explained that I didn't know as neither they nor their spouse had replied to any of my emails, however, as always, they were free to find a swap with someone else on the rota.
This wasn't good enough and I should have phoned everyone personally (there were about 30 people on the rota!) to check before I sent it out! By this point I was really being yelled at in a very aggressive way and someone else stepped in and immediately offered to swap the date thereby solving the problem. This also wasn't good enough because it should never have happened in the first place, etc etc.

This went on for several minutes after which I said that I had done everything I could and I wasn't listening to abuse so I walked away.

It was absolutely horrible.

To make matters worse however, the following week I was asked to meet with this person - I thought they were going to apologise! How wrong I was! They complained that I had no leadership skills and should never have been put in the role I was in because I couldn't take criticism because I had walked away, and I would never amount to anything if I couldn't take anyone telling me I was wrong.

I (once again) tried to explain that I really wasn't at fault (and none of the other 29 people on the rota had a problem), and that they had been very aggressive towards me, but I was shut down at every turn and told that they were going to speak to the leaders of the organisation to inform them of my incompetence and immaturity.

Unfortunately the leaders of the organisation thought that I should just suck it up because this person was from a different culture and we should all just accept their "foibles". Needless to say I left soon after that (once I had fulfilled all my previously agreed responsibilities), and never went back. I heard the organisation folded about a year later - not surprised at all!