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To take the body lotion and soap from a £250 a night hotel? They have asked for it back!!!

1000 replies

mum2sons · 05/04/2007 09:36

DH and I spent our wedding anniversary in a v expensive boutique hotel. I took the body lotion and soap home as I usually would do (sad, but I get v excited about these things!)Yesterday we received a letter from the hotel asking for us to send the 2 items back for the future enjoyment of guests!!! Talk about humiliation! Looking forward to MNetters views

OP posts:
FrannyandZooey · 05/04/2007 23:05

"Aloha, you need some backup if you are going to present things as facts"

Yes, not just saying "Duh"

NadineBaggott · 05/04/2007 23:06

HEY JAN!!!!!!!!!!!!!!!!!!!!!!!!
isn't it your birthday soooooooooooooon? very soon?

LittleEasterLapin · 05/04/2007 23:06

LOL, "how plastic is your cup"!

I am thinking this rather than this . You know, the sort you get in a little plastic bag in the bathroom.

And in regard to "going around accusing people of stealing", Aloha, the OP asked for views. My view is that it is stealing.

powder28 · 05/04/2007 23:07

NB, the same goes for you

JanH · 05/04/2007 23:07

2 weeks yet, Nadine (feel free to wish me a HB on the 19th )

foxinsocks · 05/04/2007 23:07

you wouldn't want that plastic cup though - you'd be mad to take that away (false economies)

NadineBaggott · 05/04/2007 23:08

I doubt whether the Stratton would have your first example so you've lost that one

I think dementia is coming on .....

Aloha · 05/04/2007 23:08

Sheesh...I've phoned hotels to ASK them. Were they lying to me? Other people who work in hotels/own hotels have posted to say the toiletries are there for you to use and/or take home. The Malmaison chain specifically encourages guests to take their large-size Malmaison-branded toiletries home.

It is common practise everywhere, all over the world.

Aloha · 05/04/2007 23:09

It is why they are called 'complimentary'

LittleEasterLapin · 05/04/2007 23:09

I don't think it's a "fact" to go

"Ha! A GALLON (yes, a gallon) of the Gilchrist body lotion costs $84 dollars - that's, what, £50. £17 my arse. "

Well, it is a fact (d'oh, obviously) but it is manipulated to prove a point... a gallon of refill product is not the same as the bottle being refilled.

powder28 · 05/04/2007 23:09

Aloha, have you been phoning hotels all day?!

LittleEasterLapin · 05/04/2007 23:09

foxinsocks - but you might get caught short by the side of the road without a nappy to wee in!

JanH · 05/04/2007 23:10

Yes but ll, the hotel in question quoted £17.50 per bottle to justify their request for the return of the 2 in question

Socci · 05/04/2007 23:10

Message withdrawn

southeastastra · 05/04/2007 23:11

you're all gypsey thieving bastards!

NadineBaggott · 05/04/2007 23:11

steady on Lapin you're getting too embroiled

as embroiled as the rest of us

god I'm pmsl!!!!

Jan Happy Birthday (in case I forget which is likely given my advanced years)

Aloha · 05/04/2007 23:11

From the Malmaison website:

Our new and exclusive Arran Aromatics toiletries await you in your bathroom. They are yours to take home and enjoy!

Recently launched, our new bespoke fragrance was combined with essential oils, plant extracts, and generous bottle sizes to give you an indulging experience whilst with us and to continue at home. It is natural aromatherapy with cedar wood and peach notes finishing off an exquisite fig aroma.

foxinsocks · 05/04/2007 23:11

aloha is very well connected doncha know

NadineBaggott · 05/04/2007 23:12

no Ihave a mother AND a father

LittleEasterLapin · 05/04/2007 23:12

Nadine - PLEASE make me go to bed!

foxinsocks · 05/04/2007 23:12

you're all missing a trick, I'm telling ya. The toiletries are there to be taken!

Aloha · 05/04/2007 23:13

Why is it manipulating? The plastic dispensers are cheap as chips. they are refilled from gallon containers that cost $84. What's to manipulate. That aint £17 of product in anyone's book. And if they are being charged £17.50 for an empty plastic pump dispensers they need their heads seeing to!

NadineBaggott · 05/04/2007 23:14

All our rooms have the complete set of Mal ingredients - great beds for sleepy heads, moody lighting, power showers, CD players, CD libraries, satellite TV, serious wines and naughty nibbles. Other little luxuries include fast and free internet access, same-day laundry, toiletries that you?re encouraged to take with you and ?vroom? room service for breakfast, dinner or those midnight munchies!

LittleEasterLapin · 05/04/2007 23:14

Malmaison Oxford - "the pampering, fig-scented goodies come with a sign saying kindly, "Take the toiletries. They're all yours"."

A SIGN, because otherwise people would think they are too large to take...

Socci · 05/04/2007 23:14

Message withdrawn

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