Been using local hairdresser for about 3 years. It's a 10 minute walk from my house.
In the times I've been, they have persistently left hair dye all over my face and I've shown them pictures of the colour I want and the result is usually nothing like.
Yesterday I had an appointment for 11.30. I got there, got sat in the chair and showed them a picture of what I wanted (dark brown with caramel highlights). They said that was fine and they set to work. Throughout the appointment I got the feeling that they had squeezed me into an appointment that they didn't really have. One girl put the colour on, they got the apprentice to wash it off and dry it and then a different woman was set to cut it! I even heard them arguining in the back about who was cutting my hair. I ended up feeling quite unwanted there. Then one came out and asked if I actually wanted it cutting!! I didn't get the head massage I normally get, the trained hairdresser didn't even check the colour before asking the apprentice to wash it off, no toner got put on and the end result was just very dark brown hair with no highlights and dye all down the side of my face which won't come off (I'm going to look a twat for days!). I was then practically wrestled out of the chair without anyone even showing me the back of it (I ended up asking to see it!).
When I got home DH said he liked it but later shouted "Mona Lisa Hair Peach" at me.
AIBU to write this off as the nail in the coffin for this salon?