Insanely loud neighbours at 3am!!

[SnailsEverywhere]

I'm just venting, I am so furious and can't do anything about it! For the last few weekends my newish neighbours have been having parties every weekend which are super loud. This weekend is the worst. They're in a group, music on as loud as it will go, people screaming and shouting and banging the walls and making so so so much noise, I have no chance in hell of being able to sleep with this going on.

I called 101 but they can't do anything and recommend to call the council - the council does not have any emergency noise support, only a form to fill in online to report the noise which will end up with them sending a letter out to the neighbours. I already know that this isnt going to do anything.

I do not want to go round there or speak to them because I am 1 person, they are a group of what sounds like 4-5 people, mostly men, and its 3am and they are very likely drunk and from their constant screaming they sound very aggressive.

What can I do!? I am SO angry that this is allowed to happen with no immediate help from the council/police. I have to be out early tomorrow and can't sleep because of this!

if you tell the police you suspect drug dealing/heard what sounded like gunshots (firecrackers sound the same to me) they will be out to sort it.....

Chuck a bucket of water over the fence onto them bonus points if there's speakers in the garden and you trip the fuses!

On a serious note, it is so shit isn't it I used to live next to a house that would have parties still going on as I was leaving for work in the morning I complained to their landlord so many times they nearly got kicked out!

Did you tell the estate agents? What did they say?

The police really can't do much about noise complaints, it's the councils who have the powers to tackle noise complaints :

"Local authorities have a duty to deal with statutory nuisances under the Environmental Protection Act 1990. For noise to amount to a statutory nuisance, it must be "prejudicial to health or a nuisance" - see section 79(1)(g) and (ga) of the 1990 Act.

What is an abatement notice?
An abatement notice can be served by the local authority if they are satisfied that a noise problem amounts to a statutory nuisance. The notice may require that the noise be stopped altogether or limited to certain times of day. The notice can be served on the person responsible for the noise, who then has 21 days to appeal.

What can the police do about noise complaints?
Noise nuisance is generally treated as an environmental health matter, to be handled by the local council. The police can deal with a complaint if the noise amounts to a breach of the peace, or where it is associated with threatening, violent or other anti-social behaviour. In very serious cases of anti-social behaviour, the police and local councils can work together to take action against residents under Part 1 of the Anti-social Behaviour, Crime and Policing Act 2014."

Op, you need to contact your council's environmental health team every time you have a noise complaint. Call the emergency team as soon as the music is turned on to give them a chance to attend and witness it, follow up every phone call with an e-mail. You need to be persistent. You could also contact your neighbourhood police team to look for reassurance and discuss the anti-social behaviour, although remember that the council will be the lead authority for the noise complaint.

Please don't lie to the police operator to get police to attend, firstly if you are shown to be lying it will undermine your genuine complaint; secondly the police won't be able to make your neighbours turn the music down or confiscate equipment to prevent the music being turned back on; lastly the police service is severely under resourced and if they attend your neighbour's house for a made up reason genuine incidents will be left waiting.

OP I sympathise, my street is generally very quiet but there's one family who seem to always be partying or doing building work at odd hours. I don't know how they manage it as the parents both work so not sure how they get up in the morning!

Please don't lie to the police that there is violence, that is genuinely terrible 'advice'.

Now it's 13:30 and the music has not stopped. Can't sleep at night and can't sleep in the day in my own home because of these fucking ignorant pigs next door

My council has no emergency noise team. I reported them 3 times already and they sent them a letter and that's it. At the weekend the council is closed so I can't contact anybody. It's so ridiculous that there's no action anybody can take to STOP them from making noise

Can you get together with other neighbours and complain to council

Obviously when they open :(

How inconsiderate. They sound like animals.

Also i think council sending letter was first step
Next step will be more severe for them.

I guess tomorrow the council is closed too because of the bank holiday.... if the neighbours have another party tonight I'm going to go mental. Will call council and estate agent on Tuesday and go crazy at them until they do something. I can't live like this anymore but I've lived here for 5 years so why should I have to move because of neighbours who have been here for 3 months?

Yes definitely hassle council and letting agent. Landlord is not going to want ttouble from the council.

Ugh! Pricks! My rental agreement has a clause about anti-social behaviour and being inconsiderate to the neighbours at anti social hours so defo drum it up to the estate agents. Get evidence of the noise if you can too!

Also found some lovely beer bottles (some smashed) thrown into my garden by these people. I have 3 dogs so this is doubley dangerous/dickish of them to do. The neighbours are 3 polish men in their mid 20's. I feel too intimidated by them (and by their shit attitude last time I spoke to them about the noise), to go and confront them again myself

www.nfh.org.uk/forums/

This site msy be helpful.

We have had neighbours like this. We called 101, police don't come out. Logged with council, they just tell you to keep reporting. Reported to Landlord - they weren't interested unless the council got actually involved. There is literally nothing you can do. Some councils just don't care (or have the resources). Even when we said there was drug use and fights. Even when we had racial abuse shouted at us at 6am when all we asked was please at least close your window so it is a bit quiter. Landlord not interested. I think there has to be months and months of logs and you complaining before anything actually will get done. I am sorry, I understand how awful it is. Also if you own, all this can be found out by potential buyers which may make it hard to sell your house.

Can you get your local borough councilor involved? Pester them everytime there is a party. You may have more than one councillor assigned to your ward, so contact them all and see who is most responsive.

Phone EH every single time there is an issue.

If that doesn't get you anywhere and the council don't respond appropriately, then you have the right to ask questions at full council meeting. next meeting You'll need to contact them in advance and submit your question. It can't be about your neighbours specifically, but you could ask a very pointy question about how effective are EH when dealing with noise issues - what are their procedures and do they follow up issues to a satisfactory conclusion. Each council has its own format but usually you get a couple of minutes, they respond then you may be able to ask a supplementary question.

Then continue with your pestering. If council are still being shit, put in a formal complaint about them not following procedures properly.

Sorry that it might be a drawn out process, I realize there is a risk of you losing sanity before it's sorted :(

Write everything down
So say 1-3am constant music
3am - 3.30am - shouting
Every single thing you hear. We had problems with anti social behaviour and reporting it and reporting it and no change
In my rage one day I typed everything up I had written down and emailed it to every police email address in our local area. That worked

When we had horrible noisy neighbours a few years ago (same situation as you, group of young men) I found the owners details on the land registry site (costs about £3) and wrote them a stinking letter and put as much detail in as possible. It did the trick the tenants ended up getting kicked out a short while later and normal people moved in next door.

"The letter to my neighbour hasn't worked, what should I do next?
We hope the letter will resolve the problem. However, if the noise continues you will need to contact us again. Your case will then be passed to an officer in the Environmental Protection team for investigation.
How will the council investigate the noise problem?
The officer will need to decide if your neighbour is causing a statutory noise nuisance. If the noise happens during office hours an officer will visit you. If the noise happens at other times, we will install recording equipment in your home."

From your local council's website. It's going to take time to get this dealt with and you need to phone and e-mail (always do both, e-mail further to my phone call....) every time your neighbours disturb you. Follow the advice of a pp and note details, times, describe the volume of the music, what you can hear your neighbour's saying or doing and when, include extra issues like the beer bottles. You could consider copying you landlord into every e-mail you send to the Environment Protection team.