I know not all disabilities are visible, but there are options with a baby like a sling. Obvs Trifle isn't a crunchy mother. IN days gone by you'd have to have the buggy folded down to get on the bus. Surely whilst you're waiting you can transfer DC to a sling?
Life in a w/c 24/7 or as in, in it all waking hours is not fun. There's so much that isn't accessible. Still shops that you can't access or major chains that make trying to get around a nightmare with being poked in the eye with a coathanger or having to eek past a massive display hoping on your life it doesn't topple.
Life is a lottery, I became unwell at 5 years old. There was no warning at all, it just happened. Like the other Mum said accidents happen with life changing disabilities. I'm so sorry that happened to your daughter.
I think it was KitKat, it's a common attitude with a lot of bus drivers, like we're an inconvenience. I would take it up with your MP to get some action against the company.
All my DC survived on my lap from an earlyish age. As I said is disabled folk have children and don't have the option of a buggy. People were more than happy to help control the other DC whilst I was assisted onto the bus. I don't need a CRB check, I'm grateful or was grateful that people were kind enough to help.
I'm glad of today's ruling, I'm sad that there still will be issues with Mum's not moving. But grateful that the vast majority of MN's are on our side.
Maybe it won't be just the bus driver you face but passengers too offering to assist you so the W/C bound person can have that spot. If you refuse I can't imagine you'd receive positive feedback. But you could get a bit of fame as people would love to record the tantrum & share.
I hope you understand that many disabled people are housebound except when they need to leave, life is hard enough already without facing someone questioning their self worth.