How much of a prat am I going to look if I ask them to replace this tree?

[MrsKoala]

We ordered an xmas tree of a certain size to be delivered this morning. Yesterday i went out and when i got home a tree was outside the front door and there was a message saying they were dropping it early. The tree looked bigger than i want so i measured it and it's 2ft bigger than ordered. It wont fit in our living room. We wanted one which was floor to ceiling.

We don't have tools and things, or the time or inclination to be chopping bits off. Where we would need to chop off the top would mean it looks ridiculous and wouldn't have a 'point' anymore.

I want to call and tell them to collect it and deliver one the right size. Will i look like a twat? I understand it must be hard to find exactly the right size tree to order, but they do advertise trees by size and i'd rather a smaller one if necessary.

OP isn't Handy Andy FFS! Why is it presumed that she should have all manner of tools and equipment? Some people just don't. We have quite an array but we haven't got a saw, and even if I did, I wouldn't set to work on the xmas tree. I know it's the advice that's given but I've had real trees for years and I've never cut or watered them, and they don't go bad in the time they're up. I've got no desire to start hacking bits off the tree - it's enough of a job to get it in the house and stood up properly.

My dad's an electrician and has more tools than enough so usually lends us his, but they are away on hols atm. Otherwise i would have my pick of electrical finger removing devises.

If you were not delivered what you ordered of course you should ask for it to be rectified.

Can't believe you need to come on an internet forum for advice on that.

GrumpyOldbag.....Never has a username been more fitting.

GrumpyOldBag you're certainly living up to your name

If you had ordered a couch and one that was two feet bigger came, or a bookcase- no one would expect you to chop out the extra. It is not what you ordered. People order the right size for their house- most people don't order one two feet shorter than they need just incase a big one turns up.

Cutting an inch off the bottom so it is fresh is one thing, but cutting off branches is quite another. Those needles will go everywhere. You will be finding them for years. And whilst you are manhandling it loads of other needles will come off. Just call them and ask for another tree.

GrumpyOldBag nearly my favourite username, but slightly trumped by the fabulous FatOldBag

Yep. Not an issue at all.
You ordered a certain size tree and the product delivered isn't to spec/what you ordered.
Can't see the problem with telling them that.rather than my tree is TOOOO big

Get in touch with them, 2 ft is a lot! If you want a floor to ceiling tree you also need to factor in the stand or bucket it's in. Whatever you do, don't lop the top! If they won't change or cut the tree beg, borrow or buy a pruning saw. You'll get a decent enough one for around £20 I would think, and then you're set up for all future pruning jobs!

'Twattish' to not own Christmas tree trimming tools Have heard it all now! Op I wouldn't have a clue either, my husband is very 'handy' and deals with all of the practical stuff, I have never had to. I imagine a neighbour could help if needed, but do feel free to contact the tree people to see if they are willing to help.

Lol at Is there really not a saw in your house?

Yes, OP is suddenly going to remember, she does have a saw after all!

ask a neighbour if you can borrow a saw. Assuming you have neighbour's of course!

And yes, cut it to height by chopping the bottom and then remove branches as far up as required.

Aaah you got me Marie. I'm showing off I can't fit a tree in my house. Or that I'm a twat because I ordered too big a tree. I bet you are all green with envy

Also, it will be very wide - they're conical, remember? It's still in its net wrapping, isn't it

I hope you're able to give it its own room plenty of space - if you have to trim branches they leak resiny sap for ages smells divine

I love a huge big tree

Errr... I think you misunderstood me there.

I FULLY agree that you should send the tree back.
It's not what you ordered.

There is nothing else to say about it and there is certainly no reason to be worried about sending it back. In particular, you can easily say it's not what I ordered/it's not to specification rather than saying it is too big, which is the thing you seemed to be worried about.

Tbh, we have all the tools at home to cut a tree. We still wouldn't do it because it would damage the tree (you need to put it on a strong surface to be able to cut it).

If you cut a hole in the ceiling instead of shortening the tree, you could have a mini tree inthe room upstairs too.

cut the top off and put it on the floor in the room above so it looks like it 'burst through'

Marie that is how I took your post and was surprised at op's reply.

Soup has it, problem solved!

Perhaps the tree people would come & chop off the bottom for you? They are bound to have enormous tools.

fnerkk!

I joined my friends family for Christmas in Poland a couple of years ago. Her father thought nothing of bringing a chainsaw into the living room in order to chop off the bottom to make the tree fit!

New Years Eve was also fabulously free of 'Elf and safety': neighbours let off Catherine wheel fireworks, which then free-wheeled down the (public, open) street...

Certainly an experience to remember (and a lot of fun, but very glad nobody was hurt)!

OP, I think you should call and ask for a replacement tree. It's unreasonable to have to buy tools in order to correct someone else's mistake!

Christmas tree trimming tools - it's up there with the 7 day chicken and display twiggy shit.

SoupDragon

Have you considered moving to a house with higher ceilings?

They've only just moved, Faded, otherwise I'd suggest moving to one with an enormous sweeping hall/stairs/landing arrangement more than 11' high

Sorry Marie. I'm reading quickly and trying to dress the dc.

Here it is.

I'm liking the hole in the ceiling idea Soup. That's why I come on the internet, for some outside the box thinking. I would never have considered that and I can tell from dh's face he wouldn't have either. He's so impressed he's speechless.