As a wheelchair user, I prefer my relative /friend/carer to be in the lift with me, for various reasons.
Generally I don't expect to go first. Usually it's a short wait, and it's fine. I do really, really appreciate those that allow me to go first as I usually have a very short amount of time to be somewhere in terms of energy and fatigue, so the quicker I can do something and get back home, the better the day is.
The other day I went to the theatre. It was a birthday treat for my mum, not something I often do. I got through it with lots of painkillers and red bull. (And still fell asleep, but anyway...). Afterwards I really, really wanted to go home.
The set up was there were three floors. The lower floor was the car park, the middle floor the theatre, and the top floor the cafe.
When we joined there was quite a queue. One wheelchair user, one person on walking sticks and a lot of parents with children aged approx 8+ (so not toddlers or pushchairs.)
The problem was a lot of people were arriving for the evening performance early, and were constantly getting on at the lower floor car park. Some got off on our floor, but mostly were going to the cafe. The doors kept opening and they would shrug and say they were going up. After ten minutes I could have cried, I was in agony and just wanted to get in the car and sleep. Most of the families were able to get on as the lift could fit more people, and not a wheelchair. Other families headed to the stairs right next to the lifts. It left the two wheelchair users and the the guy on the sticks. Eventually they got on, but the wheelchair wasn't big enough for both of us, so I had to wait much longer.
I understand those on the lift couldn't tell how long we'd been waiting, nor how much pain we were in. Nor could I tell if they had invisible conditions. What could have been done here? I would never demand to go first or for people to get off, but I guess the theatre could have stepped in and asked that disabled people be a priority after a performance and those that can use the stairs do so. That of course would ha e included anyone with invisible conditions or short-term injuries.