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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be pissed off with my tenants changing plugs on my appliances

253 replies

ReallyTired · 15/02/2016 08:05

They aren't electricians. Am I legally responsible for their stupidity if they electrocute themselves? (Gawd forbid!) They did not contact me about any maintained problem.

If there is a problem with an electrical appliance I would rather they told me so I can get someone with half a brain to fix. I have a condensing tumble dryer in the flat. They moved out the dryer and complained it has water in it. Duh! It's a condensing tumble dryer and you are expected to empty the bottle. There are instructions about all appliances. For some stupid reason they decided to change to plug and now they have tripped the electrics.

OP posts:
Atenco · 15/02/2016 22:08

It's a positive that she doesn't think her tenants should have less than 100% safe stuff

I certainly totally agree with this!

bobble293 · 16/02/2016 09:28

There are few people I'd trust to change a plug, despite the apparent simplicity of the task.

How many check the condition of the flexible cord? How many can relate the correct fuse capacity to the current carrying capacity of the cord? How many ensure the Earth conductor is left slightly longer than the Live and Neutral conductors, so, in the event of strain being imposed upon the cable, the earth conductor is the last to become disconnected? How many ensure the terminal screws are secure, but not so tight as to cut strands of the conductors (I use bootlace ferrules to avoid this, some manufacturers use brass crimps on the conductors) Make sure the cord restraint works properly (modern plugs are often very good in this respect, by comparison with old ones, which might just have had a strip of fibre material to perform that task)

Once the plug's fitted, how many amateurs have the instrumentation to check for earth continuity, how many just assume it's OK? That said, if the appliance is reasonably new, you'll probably be OK, but then, in that case, why is the plug change a necessity? If a fuse fails, change the fuse for one of the correct capacity, if it fails again, there's most likely a problem with the appliance, and the fuse is simply performing its task (the protection of life) at that point, calculate the economics and relative merits of repair versus replacement, especially where tenants are concerned.

shatteredmama · 16/02/2016 10:40

So you're upping their rent by £600 a year just to replace an old appliance which would still remain yours anyway? How greedy and cheeky! Landlords like you really piss me off, and it's clear you have the mistaken belief that you're superior to your tenants because you rent out to them.

Marynary · 16/02/2016 11:00

Oh please. In her view, she has a greater duty of care to her tenants than any risks she may be willing to take on her own behalf.

It's a positive that she doesn't think her tenants should have less than 100% safe stuff.

Not really if she is going to charge them for it. I bet if she couldn't up the rent she would make the effort to find out what is wrong with the machine. It could be something quite simple and inexpensive to fix.

ReallyTired · 16/02/2016 11:49

"So you're upping their rent by £600 a year just to replace an old appliance which would still remain yours anyway? How greedy and cheeky! Landlords like you really piss me off, and it's clear you have the mistaken belief that you're superior to your tenants because you rent out to them."

Ha! Ha! My tenants have a higher household income than I do. They choose to rent. They enjoy a very lavish lifestyle and are not ready in their lives to settle down. They are high flying people with amazing qualificiations in well paid jobs. They lack common sense, but they are very capable people in many ways.

No I am upping the rent because there has been no increase for two years and the market value has soared. The costs of accountancy, service charges, maintaince costs have also increased. Passing on the increased business to costs to the tenant is standard business practice. Ecomonics means that landlords can only charge what the market can stand.

"I bet if she couldn't up the rent she would make the effort to find out what is wrong with the machine. It could be something quite simple and inexpensive to fix."

No I would still replace the machine even if it was not possible to increase the rent. The legal liablity of keeping a really old tumble dryer is just not worth it. The costs of getting someone out to fix the fault and then PAT test the tenant's plug change is not economic. Its simpler to replace the tumble dryer. I also think that my tenants will be happier with a new tumble dryer than spending lots of money to keep an old machine going.

I choose to maintain my properties to a high standard and that requires income. Its not some kind of student bedsit. I cater for the high end professional market. It is a totally different world to the housing benefit claiments who are forced to live in slums. I spend quite a lot on my properties each year and that money has to be found from somewhere. My tenants pay for a service.

If you owned your own home you would find that costs of living increase and you have to find that money from somewhere.

OP posts:
Saramel · 16/02/2016 12:01

It all comes down to liability if something goes wrong, like a fire, and the Landlord is culpable as the appliance is deemed to have caused the damage. There are strict laws for Landlords, some of them very sensible, many are typically Nanny state. I have reduced what I offer in the way of appliances because I don't want to be at the wrong end of a law suit if it came down to it. We've recently given some young tenants with a baby a chance to rent their own place and they phone up about every little thing. However, I would sooner they did that than did things themselves and bodged it. The only problem I get is that in this age of instant texting, messaging etc, they ring me at suppertime and expect me to have things fixed by bedtime.

cleaty · 16/02/2016 12:02

bobble - It is not difficult. We were taught how to do it in school and it was a practical lesson. Checking for the right fuse is basic. You are making it sound far more difficult than it is. It is far easier than using a drill for example.

Marynary · 16/02/2016 12:15

No I am upping the rent because there has been no increase for two years and the market value has soared. The costs of accountancy, service charges, maintaince costs have also increased. Passing on the increased business to costs to the tenant is standard business practice. Ecomonics means that landlords can only charge what the market can stand.

Earlier in the thread you said that you were going to increase their rent because they had broken the tumble dryer.If you were going to increase the rent anyway then what was the whole point of the thread?*

RudeElf · 16/02/2016 12:36

Yes OP hissyed and said she was upping rent to cover the cost of new dryer. Despite it being her cost to bear.

It would be cheaper to replace than get an electrician out. I won't charge them directly, but I plan to put the rent up in August by £50 to cover the cost. (They don't know this yet and they haven't had an increase for two years.) It's simpler than trying to get it out of their deposit.

We've recently given some young tenants with a baby a chance to rent their own place

Hmm

No, you've rented your property to make money. You make it sound like you've pulled them out of the gutter and given them a life they could never dream of.

RudeElf · 16/02/2016 12:37

It isnt clear but in my previous post the two highlighted comments are bu differeng posters.

RudeElf · 16/02/2016 12:38

And i'd like to add that in 10 years of renting i've never had a rent increase. Sensible LLs understand the value of retaining good tenants.

kirinm · 16/02/2016 12:46

What's a high flying tenant? I think I might be depending on your definition. My landlord hasn't put the rent up. When the management company (for the building) changed the locks without telling us, he tried to reduce our rent and give us wine.

I'm not sure you're as generous a landlord as you think you are.

kirinm · 16/02/2016 12:48

Rudeelf - I've never had an increase either (and I've been renting for 19 years). I've also chosen to stay away from by to let landlords and have generally lived in places once the home of the landlord. Maybe that's why I've been (mostly) fortunate.

ReallyTired · 16/02/2016 15:47

Whether I am a generous landlord/ landlady is irrelevant. I provide a service. My tenants are customers rather than friends. Most tenants don't want to be friends with their landlord. They want someone who is fair and takes their legal responsiblities seriously. (Ie. proper safety checks, complying with all legistation, having the deposit in a proper scheme.)

Most tenants are happy with a landlord who is honest. They don't want to be friends with their landlord.

"We've recently given some young tenants with a baby a chance to rent their own place"

I avoid tenants with children like the plague! Seriously my properties are not suitable for a family.

I not had potential tenants with families showing an interest in my properties. I had tenants who have started a family, but they chose to leave because the flat was too cramped and there was no garden. I lived in my own flat with a baby and it was very cramped and not ideal.

I like young tenants in well paid jobs.

OP posts:
Headofthehive55 · 16/02/2016 16:45

Most plugs on applicances are moulded and you can't get into them to change them these days as a safety measure.

EBearhug · 16/02/2016 21:49

I've been renting for about 25 years, and a £50 a month rent rise after 2 years seems entirely normal (in commuting distance of London.)

Where on earth are you all living where you get no rent rises in over a decade?

ReallyTired · 17/02/2016 02:12

"Where on earth are you all living where you get no rent rises in over a decade?"

I assume they must live near County Durham and their landlord never spends any money on the property or employs an accountant. A rent increase is often to cover increased business expenses.

OP posts:
kirinm · 17/02/2016 07:28

I live in London and before that Bristol.

londonrach · 17/02/2016 07:30

Surely everyone knows how to change a plug. Its not the hardest job in the world. Its certainly not an electricians job. You need to find out why the electrics are tripping and why they changed the plug. Theres more to this than you know. You do sound abit mean saying ill put the rent up to pay for the old dryer. I suspect the plug is a red herring and the dryer full stop is tripping the electric.

londonrach · 17/02/2016 07:36

Just wanted to add we rented in london and other locations and never had a rent increase whilst we been in the property. We moving into our first house soon leaving the rented market behind. Our ll has been trying to let our property for over a month now. We only had one viewing to date which i really dont understand as its a lovely flat but i suspect the reason why is he he is asking alot more rent (we were surprised how much more) than we pay at present. He is a good ll but there are loads of other flats out there and i think he over priced himself. Noticed last night he reduced the rent considerably although still more than we pay. What im saying badly is be careful not to over charge your tenants.

maydancer · 17/02/2016 08:33

I am guessing they changed the plug because the machine kept tripping the electrics. The electrics are still tripping because the problem is the machine not the plug.changung a plug is not an electrician's job!

ReallyTired · 17/02/2016 10:52

If a machine is tripping the electrics then the landlord needs to know. Landlords are not mind readers. If you do not inform a landlord about a maintaince issue to can't complain when the issue is not fixed.

OP posts:
RudeElf · 17/02/2016 11:43

Did your tenants complain it wasnt fixed? I cant see anywhere in the thread that you say they have complained an issue you didnt know about wasnt fixed. Just sounds like they tried to fix it because it seems like a simple job not worth bothering you about, found out that the plug wasnt the issue and have now informed you that it needs fixed.

OurBlanche · 17/02/2016 11:52

All of which is why they should have told her in the first place.

You seem to be determined to assign blame to the OP and completely exonerate the tenants for something that is much of a nothing, in the grand scheme of things.

Even OP has calmed down and acknowledged she was annoyed when first posting. But it still stands that the tenants have no reason to cut off and replace a plug on any of the LLs appliances.

RudeElf · 17/02/2016 11:59

Sorry blanche, it wasnt directed at you but seeing as how you are spokeserson for the OP and you must clear know, did OP's tenants complain the tumble drier wasnt fixed despite never having informed of a fault? your post is nothing to do with what i asked.

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